Anorak Reviews

Name: Anorak
Address: Anorak PO Box 80671, London, United Kingdom
Rating: 4.72

4.7 Rating 3,902 Reviews

94 %

of reviewers recommend Anorak

4.7

Based on 3,902 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Anorak PO Box 80671,
London
United Kingdom
SE23 9GD

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Anorak 5 star review on 16th October 2023

113

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is user friendly and nicely arranged. The only thing in that an ebay seller has more photos of an item than Anorak. It would be nice to see more details, angles and maybe measurements.”

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Posted 1 year ago

“Company has great designs on quality products.”

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Posted 1 year ago

“Love the fabrics and knits but find the sizing small.”

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Posted 1 year ago

“Easy to use website and the transaction was smooth. Only gave 4/5 as I think the colours shown in the online photos are not quite realistic-the dress I received was far less vibrant.”

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Posted 1 year ago

“A lovely dress but had to return it as it was too small”

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Posted 1 year ago

“Good on the whole although earlier (approx 2 years ago?) when they first started we had some poorly made pillowcases. Every time I iron them I remember! Should have returned them!”

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Posted 1 year ago

“Easy to order ✅ compostable packaging ✅ fairly quick delivery ✅”

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Posted 1 year ago

“Excellent products requested as a birthday present and reduced too.”

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Posted 1 year ago

“Simple, fun, bright and a little bit different.”

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Posted 1 year ago

“My sister loved it”

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Posted 1 year ago

“Hi unfortunately my choice of garment didn’t fit me but that’s not the dress’s fault I’ll blame that on “Rona” But the service of this wee company was excellent the speed of delivery the ease to order & in my case the easiest of a return system! I will be back to order again either when I lost some pounds or just bite the bullet and order bigger 🫣 - ty ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Great quality products, with a good selection of sizes.”

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Posted 1 year ago

“Love love this dress but it has really faded in the first wash despite following washing instructions . Now somewhat faded really disappointed”

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Posted 1 year ago

“Good service every time I’ve used them.”

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Posted 1 year ago

“The ordering was easy but I had to go to a store half an hour’s drive away to return the package which was a drag to be honest. It would be so much easier with a post office free return label.”

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Posted 1 year ago

“Easy to order. Prompt delivery”

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Posted 1 year ago

“Anorak emailed me when stock was available. The item arrived quickly. The dress is a bit oversized so I could get in the 6. I’m definitely not a 6. Loved the print. Unfortunately, the colour and the style just want right for me.”

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Posted 1 year ago

Thank you so much for your feedback! Best wishes Team Anorak

Posted 1 year ago

“Love the feel and texture, was not expecting the pink, thought it was blue and white from pictures! Only one person has said had I washed it with my red pants! Enjoying the complimentary glances and comments x”

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Posted 1 year ago

Thank you so much for your review, we're so pleased you love it! Best wishes Team Anorak

Posted 1 year ago

“I ordered the blue midi dress, which arrived beautifully packaged within a couple of days. It was lovely. A well made striking blue colour, good length and the fabric was beautifully soft. Alas, it didn’t suit me, so I reluctantly returned it and I’m currently waiting a refund.”

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Posted 1 year ago

Hi there, I'm so sorry to hear it was not quite right. Please could you get in touch with us directly on info@anorakonline.co.uk with your order number so we can look into this for you? Best wishes Team Anorak

Posted 1 year ago

“Returns take a long time”

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Posted 1 year ago

Hi Clair, I'm so sorry you haven't received your refund yet. Please could you get in touch with us directly on info@anorakonline.co.uk with your order number and your return tracking so we can help resolve this for you? Best wishes Team Anorak

Posted 1 year ago

Anorak is rated 4.7 based on 3,902 reviews