Allegro Music Reviews

4.8 Rating 1,717 Reviews
96 %
of reviewers recommend Allegro Music
4.8
Based on 1,717 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Allegro Music Reviews
Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

Location:

Allegro Music,
95 High Street,
Chelmsford
Essex
SS0 7JG

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Allegro Music 5 star review on 28th September 2022
Renate Sangwine
Allegro Music 5 star review on 28th September 2022
Renate Sangwine
Allegro Music 5 star review on 18th August 2022
Irene Morrell
Allegro Music 5 star review on 27th July 2022
Nichola Knight
Allegro Music 5 star review on 21st January 2022
Roland Foster
Allegro Music 5 star review on 21st January 2022
Roland Foster
Allegro Music 5 star review on 4th January 2022
Richard Hannam
25
Anonymous
Anonymous  // 01/01/2019
Professional services. Thanks.
Helpful Report
Posted 10 months ago
Thank you for leaving a review. Kind regards, Allegro.
Posted 10 months ago
Very good service from start to finish. Ordered a keyboard and on inspection Allegro decided it wasn’t good enough. As they didn’t have another one in stock they sent the next model up without any increase in price. This was most welcomed as it was a surprise gift and very much appreciated. Keyboard was received on time so all round, excellent service. Highly recommended.
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Posted 10 months ago
Thank you for leaving a review Andrew, we are pleased to hear you were happy with the experience you had with us.
Posted 10 months ago
I recently bought a Yamaha CLP-785 from Allegro Music and was very impressed by their services. The part exchange was very helpful for my dream upgrade. Ben from web sales and Chris from delivery were both fantastic and very professional throughout the whole process. Will definitely recommend this company.
Helpful Report
Posted 11 months ago
Thank you for your review Chien-Hui, we are pleased to hear you were happy with the experience you had with us, if you have any questions about anything regarding your CLP-785, please do not hesitate to contact us. In the meantime, we hope you're enjoying your new instrument.
Posted 10 months ago
Good service, kindness and courtesy. Thank you Ben and all the staff. Delivery was excellent, Derek Wilson.
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Posted 11 months ago
Thank you for your review Derek, if you have any questions in the future, please do not hesitate to contact us. We hope you're enjoying your new instrument.
Posted 10 months ago
I ordered my Genos, over the phone on the Friday afternoon and was delivered as promised on the Wednesday (Monday bank holiday) It arrived well packed by an extremely polite and courteous delivery driver, which is unusual in itself, I was able to track the progress of the driver at all times to ensure I didn't miss him. I unpacked the 3 well wrapped and protected boxes and set it up - considering this was a used product it would be very difficult to tell the difference. no marks or scratches at all. Overall my experience with "allegro music" is fantastic and I would recommend speaking with the excellent sales team for advice and help as they do know their products well.
Helpful Report
Posted 11 months ago
Lee, Thank you for your review. We are delighted to hear about your experience with ordering the Genos, and how pleased you are with it. If you have any questions, please do not hesitate to contact us, our Sales Team will always be happy to help!
Posted 11 months ago
My recent purchase of Ringway RS1000e, would like to say Ben and the team offered an excellent service and a great deal on the part exchange, well worth the journey from north of england Many thanks Gerard
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Posted 11 months ago
Thank you for leaving a review Gerald, we're so pleased to hear you were happy with the experience you had with us, we hope you're enjoying your RS1000E.
Posted 11 months ago
Website is very easy to navigate and the layout is easy on the eye. I contacted the sales team today for a price quote on a new/used Genos. The sales guy was extremely helpful and knowledgeable about the equipment and deals available. And on the strength of the call I will be ordering a new Genos in the morning. Time will tell if they live up to their promise. I will re-review this afterwards. So far so good!
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Posted 1 year ago
Thank you for leaving a review, we hope you enjoy your new Genos! Of course, if you have any questions in the mean time, please do not hesitate to contact us.
Posted 11 months ago
Gave a decent trade in for my tyros 5 for a recon genos.
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Posted 1 year ago
Thank you for leaving a review Max, we hope you enjoy the Genos!
Posted 1 year ago
Very helpful over the phone
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Posted 1 year ago
Thank you for leaving a review Neil.
Posted 1 year ago
Bought a Yamaha CLP 785 from them. Superb communication, delivery exactly when promised and installation with no issues. Will probably never buy another piano again given how good the Yamaha is but would definitely go back to Allegro again if I did.
Helpful Report
Posted 1 year ago
Thank you for leaving such a kind review Martin. We're so pleased to hear you're enjoying your new Yamaha CLP-785, if you have any queries in the future please do not hesitate to contact us, in the mean-time.. enjoy!
Posted 1 year ago
Very Happy with your service
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Posted 1 year ago
Thank you for your review Brian.
Posted 1 year ago
Very impressed with the service given when selling a keyboard. Special thanks to Ben who organised everything. Thank you all.
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Posted 1 year ago
Thank you for your review Jane, we're pleased to hear you were happy with the experience you had with us.
Posted 1 year ago
Great company, got exactly what I wanted. Excellent delivery and collection service.
Helpful Report
Posted 1 year ago
Thank you for your review Angie, we hope you're enjoying your new instrument!
Posted 1 year ago
I think that allegro music is great to deal with and are outstanding in it's quality of service and goods
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Posted 1 year ago
Thank you for your review John!
Posted 1 year ago
I have recently purchased a pre-loved digital piano from Allegro Music and was impressed by the professionalism and knowledge of all of the staff. Nothing was too much trouble and I felt valued. I am delighted with my purchase and feel secure that they are at the end of an email. Thank you so much.
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Posted 1 year ago
Thank you for leaving a review Elaine, we are so pleased to hear that you're enjoying your new piano. Please do not hesitate to contact us if you need anything! Kind regards, Allegro
Posted 1 year ago
I would recommend Allegro Music to anyone looking to buy a keyboard. They are a first class company to deal with. I purchased a PSRsx900, and I am more than pleased with my purchase. Happy playing!!!
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Posted 1 year ago
Thank you for leaving a review John. We're so pleased to hear that you're happy with the instrument you purchased, and of course, have fun playing it too!
Posted 1 year ago
Helpful sales person, responded to phone calls quickly, explained the differences between models well, and arranged a quick delivery. Delivery team were polite and helpful
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Posted 1 year ago
Thank you for leaving us a review Charles, we're glad we was able to give you all the help you needed and you had such a positive experience with us. We hope you enjoy your new instrument!
Posted 1 year ago
Had to wait nearly 4 weeks for payment for an item sold to Allegro. needed email and a number of phone calls. Not impressed
Helpful Report
Posted 1 year ago
Hello Alan, Ever so sorry for this. I'm not sure of the exact problem but we normally aim to get payment made shortly after we have received the instrument and it has been checked. Please accept our sincere apologies. Kind regards
Posted 1 year ago
Very helpful people... nicely, nicely
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Posted 1 year ago
Thank you for leaving us a review Nigel!
Posted 1 year ago
all staff friendly and helpful at all times.
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Posted 1 year ago
Thank you for leaving a review Barrie.
Posted 1 year ago
Allegro Music is rated 4.8 based on 1,717 reviews