Allegro Music Reviews

Name: Allegro Music
Address: Allegro Music, 95 High Street, Chelmsford, Essex
Rating: 4.83

4.8 Rating 1,822 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

Metrics

Info

4.8

Based on 1,822 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

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Allegro Music 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I telephoned Allegro Music about the purchase of a ukelele for my husband and received very good advice on what would be a good buy within my price range.”

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Posted 8 years ago

“Fantastic instrument and excellent service received. Fast dispatch”

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Posted 8 years ago

“Items bought came right on time and without any defects. Customer care is very good as well.”

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Posted 8 years ago

“I called to confirm stock and delivery estimate in advance of placing an online order. The staff who i spoke with was very helpful in recommending an alternative as the original item I was after was out of stock. The item was delivered promptly as promissed. I would be very happy to use Allegro music again in the future.”

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Posted 8 years ago

“Excellent service. I needed to clarify my purchase over the phone before buying online. I was able to get through immediately on the phone and then completed my purchase with confidence online.”

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Posted 8 years ago

“Good telephone manner”

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Posted 8 years ago

“Great customer service, quick responses and really helpful!”

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Posted 8 years ago

“Good price for my ukulele and service. Every disappointed that the sale price for the same ukulele had gone up as I would have bought another one for you.”

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Posted 8 years ago

“Went into the branch to get a guitar, they didn't have it in stock but tried a similar model. They then said it was available online from their warehouse so ordered straight away when i got home. Arrived the following week.”

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Posted 8 years ago

“Ukulele arrived quickly but without case. Chased and they told me it came from a different warehouse. It arrived the following day so all good!”

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Posted 8 years ago

“Ordered a voucher for music lessons as a gift for a neighbour. Had no idea what to get them and they'd talked about learning an instrument. Voucher arrived quickly and I think she's now had her first lesson and ready to go for second in the new year! Cheers Allegro.”

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Posted 8 years ago

“Thanks to everyone that sorted out the faulty amp, great work”

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Posted 8 years ago

“Bought my mum a keyboard from Allegro. Staff were super helpful and arrived in 2 days.”

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Posted 8 years ago

“Cannot praise enough all concerned with this transaction. Was sold the bass at reduced price, delivery slot was 8.00 - 4.00, arrived at 8.15. Customer service girls were efficient, friendly and helpful. As an added bonus, was told to expect bass in new year , but arrived well in advance. Highly recommended company. Thanks to all at Allegro Music and APC Seasons greetings”

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Posted 8 years ago

“A nice friendly voice on the end of the phone answered all my questions. Very easy to order on-line....and items delivered within a few days. Very good prices. Excellent service from Allegro Music and thoroughly recommended. Wayne”

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Posted 8 years ago

“Awful misleading website, lists items as in stock then after purchase emails saying it's been damaged in the warehouse. A quick online search shows this as a common excuse. If your going to order I strongly advise phoning first to make sure the item actually is in stock. Still waiting on a reply back about my refund. Communication was fine until asking for a refund, then no reply.”

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Posted 8 years ago

“I ordered a ukulele back in October time, on ordering I received an email letting me know that the good was damaged and they told me the available solutions ( wait for the new shipment of find an alternative) I chose to wait for the next shipment as the I had my heart set on a certain one, the said the shipment wasn't due until November but I thought It was worth the wait, from the day I ordered the product until the day it came, they responded to all my emails near enough on the same day and kept me as updated as I asked to be, also when the product arrived it wasn't at all damaged, would definitely recomend recomend and I will be using again”

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Posted 8 years ago

“Even though there was a delay with my original order from supplier's side, I was kept updated regularly. Lovely staff managed to turn a negative into a positive and I got my gorgeous instrument well in time for Christmas. Highly recommended!”

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Posted 8 years ago

“Staff very helpful key board delivered on time would recommend this company thanks.”

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Posted 8 years ago

“Internet shopping made easy! Didn't have my 1st choice of instrument but offered an alternative via email, I accepted the alternative and took delivery 1 day later, cannot fault the service, will use again without doubt.”

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Posted 8 years ago

Allegro Music is rated 4.8 based on 1,822 reviews