Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,073 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,073 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a thorough gait analysis with a very knowledgeable member of staff. She was able to find shoes suitable for my needs very quickly but giving me time to try them out without rushing me even though it was busy to make sure I made the right choice. Highly recommend. First time using the store since my local running shop closed will definitely be back.”

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“The service I received from the Christchurch branch was excellent. I was so impressed I have recommended a friend to make an appointment.”

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“Has an appointment at Christchurch branch this week on recommendation of a friend. What a treat for my feet! James knew his stuff and studied my problems with arches and tendinitis before giving me 3 pairs to try. Settled on Mizuno Inspire - like a bra for my feet, so much support. Thank you James! 😊”

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“Excellent service.Left with comfortable, great pair of trainers”

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“Excellent service.Left with comfortable, great pair of trainers”

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“This was my third visit to Alexandra Sports and was seriously impressed with the care and attention paid by Emily in fitting me with running shoes. I have no hesitation in recommending visit.”

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“Good profession service for my 9 year old. Left with a set on insoles after a good consultation. Recommended to visit by our GP.”

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“Visited 22nd June the young lad was very professional and I came away very happy with service I received and a pair of shoes and insoles.”

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“Wow.. I’m not a runner & only came because I’ve signed up to do an event that involves running. Had I know how informative & helpful this assessment would be I would have done this years ago. I recommend everyone to have a look at how they stand - walk & run.”

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“Brilliant service, lots of updates,quick postage. Very happy. Regards”

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“Fascinating science,service could not have been bettered,excellent repartee with salesman. We will take grandma in the knowledge that her gait can be improved.”

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“A fantastic experience, the knowledge of the team is incredible. Now the only place I will go for my running shoes”

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“Very pleased with my gait analysis. It was very detailed. Never realised I had so many weird things going on with my feet & legs. I've also been buying the wrong trainer size for forty years.”

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“Excellant customer service and eye opening attention to detail, recommend to any level runner.”

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“Very good communication, very prompt dispatch and delivery. Ideal.”

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“I had such a good, positive experience at Alexandra Sports. The man was so lovely and made me feel really comfortable. We also emailed on a Sunday (not expecting a response for a few days) and received a response with what we needed within an hour! Thank you so much. I throughly recommend, my new trainers make such a huge difference.”

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“This was truly excellent service. Brian is knowledgeable, good-humoured and professional in his approach and the whole process of analysing my gait and selecting suitable running shoes could not have been more efficient or more pleasant.”

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“Great help with new running shoes, really thorough and clearly explained their analysis of my running mechanics so I chose the right shoes! Hugely recommend!”

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“James was excellent but I can’t give 5/5 because I was disappointed I wasn’t given my 10% Podiatry discount.”

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Hi There, Thank you so much for your feedback, it's great to hear you received an excellent assessment. Assuming you mentioned the podiatry discount at checkout, this should have been added. Could you possibly conact us with your name and receipt number so we can check this for you. Kind regards, Ronnie Alexandra Sports

“Excellent service and personalisation. They found the perfect pair of shoes for me! Thanks”

Helpful Report

Alexandra Sports is rated 4.9 based on 1,073 reviews