Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,053 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady that served me was amazing! The service from start to finish was incredible I love my new shoes and they fit perfectly.”

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“The lady that served me was amazing! The service from start to finish was incredible I love my new shoes and they fit perfectly.”

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“Really helpful great service thank you”

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“Great customer care, took time to examine my feet and provided lots of choice. Good advice given, very knowledgeable. Highly recommend”

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“Excellent patient and attentive service”

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“Bought the funky flamingoes on a booze cruise sun sunglasses. Love them for running and certainly stand on in a crowd!”

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“My advice and guidance from Alexandra sports was really professional and I left with a perfect fitting pair of trainers.”

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“Excellent service (particularly from Ronnie)….”

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“I went for the foot/gait assessment which was very thorough and revealing. This allowed me to choose the correct running shoes for my needs. Will shop here again when I need another pair of running shoes.”

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“What a fantastic find, I was away on holiday and happend to come across Alexandra Sports and noticed they did gait analysis. Jim was super helpful and so knowledgeable. I have give the trainers a test drive and no niggles at all and super comfortable for my long training session, would highly recommend if you are near any of the shops.”

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“The gait analysis service exceeded my expectations. Everything was laid out to me plainly, with expert knowledge and care which extends after my purchase with any further questions or concerns.”

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“Great service, friendly staff, very knowledgeable.”

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“Very helpful and friendly staff and good quality shoes.”

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“Amazing very helpful staff will definitely be returning and recommending Alexandra sports to all my running friends”

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“I ordered a Chichester Runners Tee which was posted promptly and arrived on time. Faultless service.”

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“Great service. Had a pre-arranged appointment and all sorts of foot measurements taken - running, 3D, pressure points, exact measurements to get a shoe that fitted perfectly. Superb customer service.”

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“Member of Staff who dealt with me was polite, careful and very knowledgeable. My questions were all answered and I am very pleased with the road running shoes that I purchased.”

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“My consultation with Alexandra Sports was top class. I did not feel hurried in any way, and was able to absorb the information provided by my foot scan and podiatry walk before trying several pairs of trainers to get the right fit. Ran a PB at Parkrun the next day too!”

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“Disappointing. Portsmouth staff member unenthusiastic and disengaged. Portsmouth branch had ZERO trainers in my (very average) size/pronation support. Was given a pair to try that were bigger than the size identified by my gait analysis (and didn't have pronation support either) - staff member didn't admit this until I said they felt too big. Also went to Winchester branch - trainers had not been set aside for me as promised. The trainers I tried on there were pronounced 'fine' fit-wise by the bored-seeming and uninterested staff member - they were not fine - way too tight as I need a wide and deep toe box. I also wasn't offered the opportunity to run in the trainers - on previous visits this has been standard and very useful. I won't be shopping at Alexandra Sports again.”

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“Really great 1-2-1 session to choose which running trainers were going to be the right ones for me. The guy who led it was friendly, professional and thorough. I’m now loving my new trainers which has given me the motivation to get outside and run.”

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Alexandra Sports is rated 4.9 based on 1,053 reviews