Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,053 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely amazing customer service - very thorough and in depth. Cannot fault them at all.”

Helpful Report

“I’m new to running, but have some events booked in. I was warmly greeted and felt in safe hands. The gait analysis and testing was straight forwards and informative. A selection of trainers were recommended and I was able to test them out, without feeling any pressure to purchase… although I did buy a smashing pair which have had a couple of outings and feel great!”

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“I haven't received my delivery yet”

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“Great service”

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“Went to Alexandra Sports to be fitted for some new running shoes. The service was excellent and the staff were very knowledgeable, helpful and friendly. I will definitely go there again and highly recommend them.”

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“Excellent service, great to be guided to the right shoe for my needs (wasted money before just buying without trying). Done a few runs and extremely happy with what I bought.”

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“Booked a insole fitting at the Christchurch branch, ended up buying not only the insoles but a new running top and shorts, very friendly and efficient service from Jim T.”

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“Arrived early for my 10am slot, found the shop to be very busy. Seen by young lady who came across as very polite, knowledgeable and professional in her approach. All options were given and discussed, decision taken to go with moulded soles to resolve my problems. All in all a pleasurable experience - no wonder these guys are so busy! Only bugbear was parking - spaces for 4-5 vehicles and then you're finding space on the street!”

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“Very helpful and knowledgeable staff member for fitting and injury prevention advice. Nothing too much trouble”

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“Very helpful and knowledgeable staff member for fitting and injury prevention advice. Nothing too much trouble”

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“Thorough and professional session with a clear focus on finding options to meet my needs.”

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“Highly efficient and effective very knowledgeable and helpful. The staff listened to my needs and I and very satisfied with my new footwear I've started to feel the benefits after just 2 days wearing them. I would definitely recommend the Portsmouth store to my friends and family.”

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“Found the heel lifts I needed, great price, ordered, delivered. Great service, thank you.”

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“I was impressed with the care and knowledge of the assistant. The shoes chosen have been excellent.”

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“Excellent! I learnt so much from the Boss?”

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“A very professional, thorough service with great common sense and sound feedback/recommendations, enabling the purchase to of footwear to be made with confidence.”

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“good website found what i wanted at a good price and a quick delivery”

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“Excellent service! Discussing of your running needs, then scanning feet to determine precise size, arch height etc before assessing running on a treadmill and outside. My wife also walked over a machine to measure how she was applying pressure to her feet to assess whether she was overcompensating in her gait for a previous injury. Then offering various shoes that would fit my requirements so I could try them all. I really wouldn't want to buy running shoes any other way.”

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“A fantastic shop with very knowledgeable staff. They will find exactly the right fit for your footwear.”

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Alexandra Sports is rated 4.9 based on 1,053 reviews