Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,104 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

Write Your review

Tell us how Alexandra Sports made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic internet service also In store in Portsmouth for my purchase . Thank you”

Helpful Report

“I wanted to buy a Xmas gift voucher. Went on the website of another local sports shop and asked them to help. No reply so gave up after a week and went on Alexandra Sports site. Very straightforward service, easy to use and no postal costs.”

Helpful Report

“Good customer service, goods were tracked so knew exactly when to expect delivery.”

Helpful Report

“Have always had excellent service and advice....can't fault it.”

Helpful Report

“So easy to place an order. Excellent presentation.”

Helpful Report

“EASY TO GET GIFT VOUCHER ON LINE ARRIVED BY POST IN 2 DAYS, JUST REALLY SURPRISED NO ENVELOPE AND PICTURE ATTACHED TO VOUCHER BENT. NOT A GOOD LOOK SO ONLY RATED AS OK.”

Helpful Report

Hi Wendy, Thank you very much for your review, all feedback is taken seriously at Alexandra Sports and we are always looking to improve, so your review is very much appreciated. I am very sorry to hear your gift card was delivered without an envelope and the backing was bent, the upmost care is taken when packing all of our items, so to hear the gift card was essentially damaged, is very sad to hear. With that being said, we would be more than happy to void the current card and send you out a new one. If you would like to do this, simply send over an email to sales@alexandrasports.com and one of our staff member will assist in doing this for you. Kindest Regards, Ronnie Alexandra Sports Team

“Brilliant service in the Winchester store when buying new running shoes.”

Helpful Report

“Good range at good prices. Knowledgeable staff. Efficient processes on line and in store.”

Helpful Report

“Item selected was exactly as advertised and delivery was very q”

Helpful Report

“Was recommended by a friend to Alexandra sports and they did not disappoint!!! Staff in particular sam was excellent, professional and couldn't help me enough! The range of footwear available Very good. Would highly recommend to anybody!”

Helpful Report

“Order made over the weekend, despatched on Monday and received on Wednesday. I needed to change size so return posted on Wednesday and new goods received on Saturday.”

Helpful Report

“I'm an overseas customer but originally from Portsmouth area, Alexander Sports have always provided excellent service and advice. I'm happy to continue shopping with them.”

Helpful Report

“Great service at Alexandra Sports - Can't fault their customer service, knowledge and experience. Wouldn't go anywhere else.”

Helpful Report

“Great service at Alexandra Sports - Can't fault their customer service, knowledge and experience. Wouldn't go anywhere else.”

Helpful Report

“Quick to reply and great customer service.”

Helpful Report

“Fantastic customer service.”

Helpful Report

“Great customer service”

Helpful Report

“Great product , communication and speedy delivery”

Helpful Report

“Overjoyed that I at last found an outlet that stocked the New Balance shoe I wanted in the width I needed (2E). Will be buying a spare pair from you as soon as you have a pair available (769 - size 10.5 (UK) width 2E). Are you likely ever to have their walking boot in stock? I believe it's 1400 or 1300 - again size 10.5 (UK) width 2E. I do a lot of walking and therefore like to have the right shoes at hand. Have recommended you to others. I look forward to doing business with you again.”

Helpful Report

“Quick response to my query and request for refund.”

Helpful Report

Alexandra Sports is rated 4.9 based on 1,104 reviews