Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,051 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, checked I had received item.”

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“excellent service”

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“Very good service, checked I had received item.”

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“Very good service, easy to use Website and fast delivery.”

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“Quick delivery of order, great colours of trainers but unfortunately not the correct fit for me so I will be returning them.”

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“Quick service and product waiting for me.”

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“Always helpful and knowledgeable”

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“In the past I have always visited the shop so as to get the shoes professional fitted and always been happy with the result This time, due to the pandemic, I ordered on-line. I just asked for a repeat of what I have had in the past. The shoes arrived well packaged and promptly”

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“So helpful in store whenever I have been in. I’m so happy they offer online ordering and delivery, as now I’ve found trainers that help thanks to them, all I need is to replace them when I wear them out. I ordered late at night on Wednesday and they arrived on Friday! I didn’t realise quite how worn out my old pair were until I tried on the new ones - it’s like walking on air! Super service, thank you, I’ll definitely be ordering from here again.”

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“Excellent customer service. Trainers Ordered online one day arrived the following day. Very pleased with my new comfortable Sauconys.”

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“Excellent service even remotely!”

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“Absolutely brilliant service. If anything the service was better as there were no other customers in the shop waiting, seemingly putting pressure on the staff to finish. Both lads were fabulous. Nice atmosphere. Tom who served me was really attentive baring in mind I’m a nightmare with all my issues. Thank you”

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“I have shopped at Alexandra Sports for a number of years and the level of service and care has been consistently high. I would thoroughly recommend them for anyone looking for running shoes (and other running/ sports gear). They may be slightly more expensive than online BUT you can be assured of the fit of your shoes - and you can return and exchange them if they don't work out for you. In sum - they're great.”

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“Had exactly what I wanted, and shipped quickly!”

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“Amazing service - I ordered my Ronhill running leggings on the Thursday evening and they arrived on the Saturday, how brilliant is that I was over the moon. I love the leggings perfect fit and colour as on the website.”

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“Personal service is one of the great advantages of using a local shop like Alexandra Sports where they know you and have such a alot of knowledge. They will always go that extra mile ( or kilometre😊)”

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“Excellent service. trainers fitted perfectly. Delivery was fast . Many thanks.”

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“Delivery of the correct item was about five days not bad during C19 . The running shoes I have bought are excellent . Thank you Alexandra sports for keeping going so well during C19.”

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“Easy ,quick service.trainers are amazing.”

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“I'm still unable to leave a review as item still not received!”

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Hi Sally, I am sorry to hear this. Have you contacted us directly at sales@alexandrasports.com? Royal Mail have slight delays in some areas due to Covid-19 and may take slightly longer than expected. However, if you are able to provide further order details, I can certainly get this sorted for you. Kindest Regards, Ronnie Alexandra Sports

Alexandra Sports is rated 4.9 based on 1,051 reviews