Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,005 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,005 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a gift card for direct delivery birthday present. Easy transaction and the recipient informs me it was delivered on time. Woudl recoomend”

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“Having been for a fitting before my Wife and i both knew the make, style and size we needed. So the online purchase was simple. Good feedback from the office and prompt delivery. Lovely job”

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“I have been purchasing my trainers from Alexandra Sports since I broke my ankle 7 years ago and found that I was unable to wear certain brands. However, I have now purchased many pairs and have always been very happy with my purchases and the service provided has always been great too. First time I ordered online recently and they were with me in two days. I don't go anywhere else now :-)”

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“Good, specialist sports shoe store staffed by knowledgeable and helpful staff.I was making a repeat purchase of an expensive but really good, comfortable flip flop !”

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“Excellent service - ordered one day & received the next. Amazing for the current circumstances. Thank you Alexandra Sports & Royal Mail.”

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“Trainers are excellent. Very fast delivery, would definitely order again. Thank you”

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“Brilliant service even exchanged an item without question after I ordered the wrong size Any runners looking for a personal and experienced service these are the guys for you I have used them since the late 80,s”

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“Fantastic service had gait analysis done previously and was very thorough and purchased replacement trainers online came next day during Lockdown. Have also emailed questions and been given heel pad that helped heal an Achilles niggle.”

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“Straightforward transaction, good shoes at good price- Thank You!”

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“Alexandra Sports has always provided quick and efficient service. They always seem to stock the shoes that I want, Ive never had to wait for more stock to come in,”

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“Fantastic service and advice from the team I purchased a pair of Brooks GTS 20 trainers and they are really comfortable and we'll made. I would definitely recommend Alexandra Sports .”

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“Excellent service - ordered one day & received the next. Amazing for the current circumstances. Thank you Alexandra Sports & Royal Mail.”

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“In the current climate it's refreshing to get such brilliant efficient service. Alexandra Sports will always be on my go to list when looking to purchase more running kit”

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“Very good personal and prompt service”

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“Excellent service”

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“We paid for an item to be delivered the next day by the Royal Mail guaranteed delivery but this arrangement broke down as the Royal Mail missed its target and the item took 48 hours , mid week, to reach us. We drew Alexandra Sports attention to this in the hope that they would seek compensation from the Royal Mail as they are entitled. As for customers they should be wary of paying for guaranteed delivery or signed for delivery items by the Royal Mail. In our case the Royal Mail has missed its targets no less than three times with items sent over the last month, including one case where an item was lost altogether, and another when an item sent to an address in London was sent to Aberdeen before finding its way four days late to the correct address. The moral is that Royal Mail can be relied on to let you down”

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“Brilliant Service ordered my new trainers on Tuesday, they arrived the next day and they are perfect, excellent service as always.”

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“Delivery service was excellent, especially in the current circumstances. Thank you Alexandra sports”

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“Fantastic online service and customer support meaning I got my new trainers within 24 hours of ordering. I had accidentally ordered the wrong size and the amazing team had a new pair to me immediately and arrange the return of my others. Thanks Team Alexandra Sports”

Helpful Report

Alexandra Sports is rated 4.9 based on 1,005 reviews