Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,051 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke on the phone and got fantastic advice, they were incredibly helpful and knowledgeable. I received my new shoes by post and am very happy. I would definitely go back to Alexandria Sports either the shop or by phone. Thank you.”

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“very good and quick service”

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“Great service, good prices and a good range of shoes and clothing. Will go back :-)”

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“Good customer service and communication. The sale shoes I wanted were showing as in stock on the website but were actually out of stock - nevertheless Alexandra Sports quickly arranged for a new pair from the manufacturer. Happy with the outcome.”

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“Item exactly what I wanted. Can’t fault customer service and really speedy delivery. Thank you Alexandra Sports”

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“Excellent non-rushed service, to find exactly the right shoes for my ‘odd’ biomechanics. Saw Tom, who was really helpful, knowledgeable and informative. We weren’t sure the 1st options suited me exactly, so they ordered 2 different pairs specifically for me to come back and try the following week. Very happy with my purchase, and very happy with the service.”

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“All good in the end. Staff very nice and knowledgeable.”

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“Quick delivery, good website and service!!”

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“Having placed and order for gift vouchers on the 16/11/2019 and receiving an email on the 18/11/2019 to say that the order was on its way I was beginning to panic as the vouchers didn't arrive until Monday 24/11/2019. They had been posted 2nd class and I just think that with money involved they should have either been sent 1st class or preferably signed for.”

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“Quickly supplied Brooks' latest version of the Adrenaline GTS at a discounted price and my first run today in them, having used them in the past, did not disappoint. I have been off the road several months with a badly bruised heel/plantar strain and it still lingers a bit but I did not have any trouble flexing the foot and, so far, no after-effects. AS invited me for a gait check and this may well be useful to me when I get chance to call in. Thanks a lot to the store. Dave Cunliffe Bath”

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“Very comfortable shoe and a good price in the sale.”

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“Excellent service for my order of miscellaneous “bits” for my running life. Many thanks. So nice to have an independent source for my gear rather than the ubiquitous on-the-web giants.”

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“The customer car at New Forest marathon was really good and I was offered a voucher, too. Because I needed to buy new shoes, I have decided to go for Alexandra Sports and I'm very happy with my purchase.”

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“Shoes arrived very quickly. Nice, informative messages from time order was placed keeping me in touch with progress. Delighted with new trainers and happy with the price and service. Definitely use again 😀”

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“V.Good service”

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“Within 24 hours of ordering I received my parcel. Brilliant.”

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“Unfortunately due to an inventory error my online order could not be fulfilled. But every effort was made to obtain the product and to post it to me first class. I was well pleased with the attitude of the person handling my order and for the efficient completion to my satisfaction.”

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“Excellent service and information supplied as to date of delivery when shoes ordered were out of stock with offer to rescind order and refund (I decided to wait)”