Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,005 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,005 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“James was very both thorough and knowledgeable throughout the Appointment.”

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“I couldn't have hoped for better - I'm completely new to the world of gait analysis/buying shoes tailored to your running style but the lady who served me (I wish I'd got her name, the appointment was 11.30 on Thursday 1st September) put me completely at ease. I was amazed at her knowledge and how helpful she was in getting me the best possible running shoe for my upcoming marathon - really, really happy customer! Thank you Alexandra Sports!”

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“I thought the assessment was very good and lots of info without feeling it was too technical. Post assessment I tried on several pairs of trainers but didn’t feel pressure to buy. I did chose a pair to purchase and they are the most comfortable trainers I’ve ever had. Would definitely recommend.”

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“Speedy despatch, good communications. Just what I wanted.”

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“Really helpful member of staff who took time to advise me and explain what she observed and why she picked out the options for me. The gait analysis and feet scan was very clever too- highly recommend them. The trainers do cost a bit but so important to invest in the right shoes especially when exercising and walking long distances.”

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“Really great service. Can 100% recommend.”

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“Helpful and knowledgeable as always, thanks for the help and advice, will continue to recommend.”

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“Helpful and knowledgeable as always, thanks for the help and advice, will continue to recommend.”

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“Very helpful staff, managed to buy some shoes that fitted what I needed with a few options I could have chosen from, would highly recommend”

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“I remember having shoes fitted by Alexandra Sports more than 15 years ago and always felt reassured by their expertise. This week, I booked an appointment and it is on a whole other level - 3D scan of your feet, heat map of your pressure points, your arch height, pronation issues - my feet are actually a size larger than I had been wearing! I left so impressed by the technology and the expertise of my consultant - would recommend to anyone (even if you are not doing it for fitness).. so useful.”

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“Very quick delivery and amended order without any hassle. Great customer service.”

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“Excellent service. Fast delivery. Perfect fitting trainers.”

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“I’m really pleased with the service I received from Alexandra Sports. The club vest I ordered arrived sooner than expected. Sadly it was the wrong size (my fault) but a quick call to explain my error resulted in me collecting the correct size later the same day. A big thank you to the helpful staff 😊”

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“First time I have had proper fitting. Very thorough and knowledgeable. Felt like they were not trying to sell the most expensive pair the one that I felt fitted the best and most comfortable. Would high recommend them and I will be going again when I need a new pair. The lady was very good ( sorry can't remember here name.)”

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“I made an appointment for Archie to have a gait analysis as he suffers from flat feet which give him pain in his heel. The lady who carried out the analysis was very informative and helpful she offered a choice of styles and suggestions and Archie is very happy with his purchase. I was pleased to receive the scan and feel fully satisfied with the service.”

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“Great price and service was excellent, really pleased with the running shoes and availability of the wide size which many of the retailers do not seem to stock.”

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“Excellent customer service; highly personalised; non-pushy sales. Absolutely love my new trainers - think this will transform my running distance. Definitely recommend the gait analysis! Thank you.”

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“A return visit to Alexandra Sports. Totally satisfied once again and a new pair of trainers that are just perfect. Thank you”

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“Excellent & knowledgeable service, took the time to discuss & explain everything clearly, good selection of shoes, even for my extremely wide fitting.”

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“Outstanding service and knowledge. Would highly recommend and I will definitely be back in the future. By far the best gait analysis I've had. I have running shops closer to home but alexandra sports is head and shoulders above them. Thanks”

Helpful Report

Alexandra Sports is rated 4.9 based on 1,005 reviews