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AJ Voyage Reviews

4.9 Rating 14,110 Reviews

97 %

of reviewers recommend AJ Voyage

Company Reviews

Product Reviews

4.9

Based on 14,110 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About AJ Voyage:

Your online destination for the BADDEST footwear and fashion around, level up your look with the latest arrivals and hit us up on instagram @ajvoyage.

AJ Voyage 5 star review on 10th May 2024

AJ Voyage 5 star review on 9th May 2024

Samantha Speight

AJ Voyage 5 star review on 9th May 2024

Stephanie Watkins

AJ Voyage 5 star review on 11th April 2024

AJ Voyage 5 star review on 7th April 2024

AJ Voyage 5 star review on 7th April 2024

Sandra Armstrong

AJ Voyage 5 star review on 7th April 2024

845

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have nice designs but i wish the materials used were a bit more sturdy. They also jave quick delivery etc. But i do wish the reslonded to emails more swiftly. Also i wish that returns were covered by the company. Otherwise, i do really like the website very easy to follow and the designs are very nice”

Posted 3 years ago

Hey, Thank you for taking the time to leave us a review, w're so happy to hear you love our designs! We noticed you mentioned that you wished we responded to emails faster, we respond to all queries within 24 hours - usually a lot quicker however i'm unable to find any emails from yourself, please could you let me know what email address you sent your query to so i can look into this further? Thank You

Posted 3 years ago

“Recieved my parcel very quickly in the post so was happy with this.”

Posted 3 years ago

“Great service but sizing is very small”

Posted 3 years ago

“Lovely shoes and packaging but disappointing for the £4 return fee plus having to pay for postage in the first place”

Posted 3 years ago

“Lovely sandals and quick delivery however a bit small made I ordered an 8 usually a 7 but the sandals were too small feet almost hanging out the back.”

Posted 3 years ago

“Good shoes and quick delivery time but the delivery charges and fees to return I don’t agree with. Won’t be ordering again.”

Posted 3 years ago

“Shoes were my normal size but fit a bit too small”

Posted 3 years ago

“I was sent the wrong size shoes which caused me to have to order another pair before my night out but I’m hoping to have them exchanged”

Posted 3 years ago

“Love the boots but had to buy a smaller size due to them coming up big, then had to pay £3.99 delivery to send them back”

Posted 3 years ago

“I unfortunately bought a size too small as they didn’t have my size in stock. They were too small but looked how they did on the site. Box came quite crushed though”

Posted 3 years ago

“Love the shoes but they broke first time I wore them 😢😢😢”

Posted 3 years ago

Hey Joanne, Sorry to hear you have had an issue with your new shoes, please could you email us at help@ajvoyage.co.uk and we can arrange a refund for you, Thanks x

Posted 3 years ago

“Arrived in time very good service unfortunately I had a noisy sandal and the only way to return it was if not used which of course was already trial out. Beautiful looking product but for the price the noise is not worth it!”

Posted 3 years ago

“Poor customer service, I felt like no one wanted to help me when my package was sent back due to an error in my address and I had to repurchase even tho my orignal purchase was made because I was able to discount most of the s&h because I am in the states. Hopefully the shoes are comfy and cute cause I probably would not shop here again alone on customer service. Still waiting on my reorder to get here”

Posted 3 years ago

Thank you for taking the time to leave us a review, i've took a look back at the email thread and can see our customer service team helped you the best they could, we were unable to stop the package being returned to us from the courier as this is their policy. Unfortunately as you missed part of your address off when you placed your order with us the courier was unable to deliver this to you Thanks x

Posted 3 years ago

“Great shoes-love them. Just a bit disappointed that the 10% off wasn’t automatically allocated as I did a quick buy an Apple Pay. Also it took two attempts to deliver my item by Royal mail as they won’t leave parcels which is a bit disappointing especially during the current situation where more couriers are opting for contact free delivery.”

Posted 3 years ago

“Excellent service however the sandals I bought wasn’t like they were in pictures. The shoes are crisp white in pictures but once received they were an off white colour. Little disappointed. Overall good service with AJ voyage though”

Posted 3 years ago

“Beautiful shoes but extremely small for their size”

Posted 3 years ago

“I’m wide footed and bought a pair of sliders from AJ, the fit was perfect around my foot but had to reorder in the next size as it was a very snug fit. I’d deffo recommend this shop to my other wide footed sisters, just make sure you size up for a comfortable fit or even 2 sizes for a loose fit.”

Posted 4 years ago

“Amazing sandals looked really comfy but strange sizing on straps and small fit x”

Posted 4 years ago

“Fast delivery and lovely sandals but need to quality check before sending as they were quite marked.”

Posted 4 years ago

“I ordered two pairs of sandals from AJ Voyage, the delivery was really speedy and they arrived within 2 days. One pair of sandals looked just like the photos whereas the other one was made poorly. Easy, hassle free returns.”

Posted 4 years ago

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AJ Voyage is rated 4.9 based on 14,110 reviews