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AJ Voyage Reviews

4.9 Rating 14,020 Reviews

97 %

of reviewers recommend AJ Voyage

Company Reviews

Product Reviews

4.9

Based on 14,020 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About AJ Voyage:

Your online destination for the BADDEST footwear and fashion around, level up your look with the latest arrivals and hit us up on instagram @ajvoyage.

AJ Voyage 5 star review on 11th April 2024

AJ Voyage 5 star review on 7th April 2024

AJ Voyage 5 star review on 7th April 2024

Sandra Armstrong

AJ Voyage 5 star review on 7th April 2024

AJ Voyage 5 star review on 6th April 2024

AJ Voyage 5 star review on 6th April 2024

AJ Voyage 5 star review on 8th March 2024

842

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm still waiting a refund from returning an item in January that was too large. I'm sure this must be an oversight and hope this is corrected soon.”

Posted 1 month ago

“i have nor yet recived my parcel , poor feedback and no progress”

Posted 2 months ago

“Why are you giving away Mac vouchers? Do you know that Mac tests their cosmetics on animals? Give vouchers from companies that don't torture animals in useless experiments.”

Posted 4 months ago

“shoes were great when first arrived however after wearing out in the rain, slides soaked up water and now do not fit. on another occasion ordered slides with rubbery material which came bent and unable to reshape.”

Posted 7 months ago

“Really liked the both sandels that I ordered but very comfy, my only complaint is that one of the sandels has started making a squeaking noise when I walk is quite annoying! So only wore them for two weeks now unwareable! Haven't wore the other pair much yet so hopefully the same thing won't happen yo them.”

Posted 9 months ago

“Absolutely shocking I paid for next day delivery on a Friday and received them item a week later ,when queried no refund of next day delivery offered ,very poor site I will definitely never use again ,also shoes sandals not true to size if your a size 6uk order a size 4 .”

Posted 1 year ago

Hey, Thank you for your order with us I can see you placed your order over the New Year period, as your order was placed the evening of December 30th which was a Friday, your order was shipped the next working day due to Bank Holiday closures with both us and couriers your parcel was collected the next working day back which was Tuesday 3rd on January and delivered to you the next day, we did have all delivery dates on our website to let customers know of the delays due to this x

Posted 1 year ago

“And i was try to get the return label back but I didn’t have the answer since Friday so I send them back today in the post office”

Posted 1 year ago

“Sizing was off I am size 5.5-6 ordered 6 and it was the way too big. Quality wasn’t great either and the lack of free exchange or return doesn’t help.”

Posted 1 year ago

“The first pair of boots I ordered a very sharp staple was sticking out of one that cut my foot so they have been returned, I ordered two more pairs and they got delivered to the wrong address and now have gone missing, that's more of the delivery company they uses fault but haven't had the best of experiences so far”

Posted 1 year ago

“Ordered the mystery box after reading all the positive reviews online. I received my order today to find that the sandals i received are not even advertised on the website. I purchased with the intention of receiving a item of shoes which is advertised on the website. I feel extremely mislead and disheartened. I was really excited to receive the product and all of my friends and family were waiting to find out the quality of mine before ordering theirs roughly 5 of them. Due to this I will no longer re-order and will warn everyone not to order their mystery boxes. The mystery boxes are such a lovely idea and the other reviews are glowing however on this occasion the experience has not been great! Plus to top it off when my partner walked in he laughed at the shoes and called them disguising 🤷‍♀️”

Posted 1 year ago

Hey Abbie, thank you for taking the time to leave us a review, I can see the sandals you received in your mystery box are our Vacate sandals which are still available to buy on our website now - https://ajvoyage.co.uk/search?q=vacate . We're sorry you do not like the style, we select mystery boxes at random and it is always something off our website x

Posted 1 year ago

“Ater wearing the shoes for a few minutes there was something sticking into my foot, I returned them, they said as I had worn them, I couldn't get a refund, so they would return them to me. Still no refund and no retuned shoes, service was prompt.”

Posted 1 year ago

“I have bought 3 pairs of shoes from AJ Voyage and 2 out of the 3 pairs have broken.”

Posted 1 year ago

“I've had the shoes few weeks now and l only wearing them 20 mins and one of straps have broken off and feeling not good..Good delivery time”

Posted 1 year ago

Hey, so sorry you had an issue with our Terminal sandals, we are now aware that these sandals have a common fault and have removed this style from our website, you can of course return these to us a refund will be processed. Thank you & sorry again for the inconvenience caused x

Posted 1 year ago

“The shoes stank of harsh chemicals as soon as I opened the box. They were ill-fitting and made of very cheap material.”

Posted 1 year ago

“Product is not of the quality I expected from looking at the photographs on the website. Also, not comfortable at all. The shoes rub all over, have sharp edges and because they are sandals, I'm unable to wear any socks with them. Disappointed with the service too.”

Posted 1 year ago

“Ordered two pairs of sandals, they never arrived, emailed and was told they had been lost and you would send them again, nothing- asked when they would be despatched and was told that they are being despatched today. Will wait and see!!!”

Posted 2 years ago

“Took a while to arrive but was expected over the new year period. Disappointed, cheaply made including glue all around the metal work of the shoe. This is why I dont usually go for a brand I dont know but you live and learn.”

Posted 2 years ago

“These boots look really cool but I’ve been disappointed with the quality - they’ve got a permanent scratch already just from initial usage, the buckle around the zip is really impractical for getting the shoes on and off easily, I’ve always been a size 5 but they are not snug and My foot is sliding around a bit inside, and finally the insole of one has already come up (only worn 3 times) and the material on it has detached from the main insole, which is going to be uncomfortable for me if it scrunches up every time I wear them. Aesthetically they’re just what I wanted so it’s a real shame the quality isn’t up to scratch. I also paid for next day delivery and they came the day after.”

Posted 2 years ago

“My shoe broke the first time I wore it , I have tried to send it back but I haven’t got a printer to print off the barcode”

Posted 2 years ago

“Quick delivery lovely boot only thing the zip burst open within an hour of wearing..”

Posted 2 years ago

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AJ Voyage is rated 4.9 based on 14,020 reviews