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AJ Voyage Reviews

4.9 Rating 14,020 Reviews

97 %

of reviewers recommend AJ Voyage

Company Reviews

Product Reviews

4.9

Based on 14,020 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About AJ Voyage:

Your online destination for the BADDEST footwear and fashion around, level up your look with the latest arrivals and hit us up on instagram @ajvoyage.

AJ Voyage 5 star review on 11th April 2024

AJ Voyage 5 star review on 7th April 2024

AJ Voyage 5 star review on 7th April 2024

Sandra Armstrong

AJ Voyage 5 star review on 7th April 2024

AJ Voyage 5 star review on 6th April 2024

AJ Voyage 5 star review on 6th April 2024

AJ Voyage 5 star review on 8th March 2024

842

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love all the items I have purchased, however, the Dakota boots sole collapsed and were unwearable in less than a year. Please bear in mind sizing - I am size 6 in the chunky boots and size 7 in sandals and small boots.”

Posted 1 year ago

“Not entirely satisfied however I believe it is out of there control once royal mail have your parcel there isn't much they can do.”

Posted 1 year ago

“Just waiting on delivery by Royal Mail”

Posted 1 year ago

“Haven’t received the boots yet”

Posted 1 year ago

Hey Alana, Apologies for the delay in your order arriving with you this is due to Royal Mail strikes over the Black Friday period, they are working as fast as they can to clear the backlog, I can confirm we got your order dispatched on time, Thank You x

Posted 1 year ago

“The wrong size arrived but it was a seamless process in returning for free and hopefully they have assured me they will send out the correct size”

Posted 1 year ago

“Always love the shoes AJ Voyage have! Always have exactly what I’m looking for. Customer service team respond quickly to queries too which is helpful!”

Posted 1 year ago

“Took longer than I expected to arrive, ordered Thursday arrived the following Wednesday. The boots were nice and I tried them on, wore them around the house for a couple of minutes but found them to be too narrow and uncomfortable, so I have returned both pairs, just waiting my refund now. Also, the boxes were a bit squished on delivery and were different, thought they would be the same as it's the same company.”

Posted 1 year ago

“Super fast delivery. Good quality shoes. Shoes came up on the smaller side so unfortunately had to return. Will order the size up next time”

Posted 1 year ago

“Nice shoes, okay quality, was a little disappointed when my sandals broke after 4 months and and they wanted me to return them even tho I sent photos and videos of the mouth in my shoes, they were never replaced and for £35 wasn't that cheap either”

Posted 1 year ago

Hey Jess, sorry to hear you had an issue with your sandals, I can see our team advised on how to return these to us for a full refund or a replacement in August as we do require faulty items to be returned to us so we can forward them onto our suppliers, unfortunaltey we didn't receive your sandals back, you can return these to us within 6 months of purchase, Thank You x

Posted 1 year ago

“Good website and choice and quick and easy to order but still waiting for my parcel (over week since placed my order) hence unable to describe quality and look of the product.”

Posted 1 year ago

“Not had a problem until last order got faulty boots and zip was broken so disappointed”

Posted 1 year ago

“Boots were fine. Service, not so much. Paid for next day delivery- turned up 2 days later. Didn’t get postage back. Boots are comfortable not quite soft and easily creased. Already look quite old after just a couple of wears.”

Posted 1 year ago

“I keep buying your boots as they are visually exactly what I’m looking for in real leather but the quality is terrible. Every pair’s sole has broken in half after a couple of months wearing them. If you could make them in real leather and better quality I would happily pay more if that means they last longer than two months 😁”

Posted 1 year ago

“Style are beautiful, quick delivery however sizing is terrible. I’m size 6 and ordered sandals in a size 7 & 8 and they did not fit. Sandals were returned and I was refunded quickly”

Posted 1 year ago

“I was very impressed with how quick my order was dispatched but when it arrived it was completely different to what I had ordered. Was not happy at all. They did send out my order as soon as I sent those ones back. Apart from that I’m very happy with my purchase.”

Posted 1 year ago

“Great customer service but sandals broken within a couple of hours”

Posted 1 year ago

“I love the design and the price was good. However i have only worn them 2 times and can already see some of the glue coming off on the side. This is not great quality product and i am a bit disappointed.”

Posted 1 year ago

“My shoe fell apart shortly after I purchased it”

Posted 1 year ago

“Loved the sandals but unfortunately they broke after having them for 2/3 weeks. Return and refunded with ease however”

Posted 1 year ago

Hey Hannah, so sorry you had an issue with our Terminal sandals, we are now aware that these sandals have a common fault and have removed this style from our website, I can confirm your refund has been processed by our team. Thank you & sorry again for the inconvenience caused x

Posted 1 year ago

“Ordered from AJ a couple of times, first pair of boots didn't last long they broke in 2 months, other shoes i have ordered have been good no problems since.”

Posted 1 year ago

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AJ Voyage is rated 4.9 based on 14,020 reviews