Airports Taxi Transfers Reviews

Name: Airports Taxi Transfers
Address: 115 The Beaux Arts Building, 10-18 Manor Gardens, London, London
Rating: 4.74

4.7 Rating 74,236 Reviews

94 %

of reviewers recommend Airports Taxi Transfers

Company Reviews

Metrics

Info

4.7

Based on 74,236 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

+44 20 3529 6710

Location:

115 The Beaux Arts Building,
10-18 Manor Gardens,
London
London
N7 6JT

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Airports Taxi Transfers 5 star review on 7th March 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jack was on time and very communicative. Very satisfied :)”

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Posted 1 month ago

“On time both ways to and from resort. Realy plesent drivers”

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Posted 1 month ago

“5☆ from start to finish , picked up in style. Price was amazing . Drivers very friendly. Absolutely worth it . Will definitely book again , highly recommend 👌”

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Posted 1 month ago

“Driver was very helpful and courteous”

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Posted 1 month ago

“. . . . .”

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Posted 1 month ago

“we had aterrible experience with this company, we booked a return trip from romford to gatwick airport, on the day we got sent the driver number who never showed up excuse the taxi company said was the driver never woke up,and told us at the very last moment to find a alternative transport ,so we had to book a uber at twice the rate. we only got a refund of only half of what we paid and no compenation of the mess they created and mental stress involved in ringing and writing over 25 emails. it gets even worse,on the day before of our depature they change our arrival airport to heathrow ,when the original booking was for gatwick. again i wrote seberal emails with no respose and eventually had to ring from italy which cost me over 10 pounds and still got no compensation or apology for the mistake they had made. i would never use this company even if the trip was free”

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Posted 1 month ago

“car didn't arrive. Could not re-schedule. Office could not even figure out who the driver or company they use in Copenhagen is. 1/10 rating - would not recommend. Also you are paying extra for a bad service and bad car. Use the hotel car service instead.”

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Posted 1 month ago

“Le chauffeur Manjot Singh était ponctuel, service agréable avec prise en charge de nos bagages. Conduite rapide qui nous a permis de rejoindre vite notre hôtel.”

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Posted 1 month ago

“Waited at pick up point for our transfer to airport, driver no show ,so phoned contact number no answer , so phoned help number advised to find alternative taxi . Great in a camp site in a foreign country, lucky the girl in reception helped and we just made our flight by twenty minutes. I expected help from company to send another car but it was down to me to get other transport , no good . Complaint in and waiting on money being reimbursed. Bad Experience”

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Posted 1 month ago

“El conductor llegó más de una hora tarde y no tuvieron ni el detalle de pasar la única maleta que llevábamos gratis, nos indicaron que serían 25 £ el día anterior sin poder modificar o cancelar la reserva y una vez realizado el servicio más de una hora más tarde, además de cobraría lo hicieron por 29 £. No contrataremos este servicio nunca mas. Aconsejamos a los usuarios algún otro tipo de transporte, la vuelta la haremos con otra compañía. Si llega a ser en la vuelta, perdemos el avion. Lamentable.”

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Posted 1 month ago

“I’ve book the car for 5 people and 8 luggages but I the company send a minivan that fit 5 people but 4 luggages. The website doesn’t give you the options to choose the size of the luggages. Also, the booking came out wrong on their end which showed only 5 people and 5 luggages on the reservation. Even if that was the case the minivan wouldn’t be enough for 5 people and 5 luggages. The company refused to send different car or refund the money. Finally, my son had to take a train to the airport with a luggages. Do Not use this company especially if you have more than 4 big luggages.”

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Posted 1 month ago

“The company cancell our prepaid tour from OSL at midnight because our flight were 1 hour late. They let us stay there with a kid. I will never use AirPort taxi transfer again, and warn anybody, do not use them.”

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Posted 1 month ago

“I paid almost US$400 to have door-to-door transfer because my husband is eighty years old and had major surgery three months ago. I was trying to make things as soon as possible. I also paid extra to have a larger vehicle and yet the driver came in the smallest vehicle possible. Instead of taking us to our apartment in Tremezzo, he said there was roadworks and dropped us off in Como. I spent an hour in the hot sun, waiting in line to get fair tickets, then we had to wait another two hours to catch the ferry. I had to carry our suitcases on and off the ferry and walk them from the ferry port all the way to our apartment. We checked when we got here and the road was open, just slower traffic because of roadwork. Very disappointed.”

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Posted 1 month ago

“Driver was not on time . And was rather rude .”

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Posted 1 month ago

“SCAM - Avoid this company. We arrived at the airport and there was no transfer waiting for us. Before departing, I emailed to advise that our flight had been delayed by three hours and also sent a WhatsApp message, and an email to advise of our new arrival time. We repeatedly tried the emergency contact number before leaving Manchester and again on arrival, but every time it kept coming up as caller busy and cutting off (in the UK and overseas). Basically there is no emergency number - both myself and friends all tried and experienced the same issue. Four hours later, no response had been received to the WhatsApp, email or numerous phone calls. The only time the company responded was after I initiated a chargeback through my bank three days later. Based on my experience, I would not definitely recommend using this company. An upsetting and stressful experience for myself and the friends I was travelling with.”

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Posted 1 month ago

“I booked well in advance transfers to an from port for a vehicle for 12 people. I was CONFIRMED a vehicle for 12 people! The day before arrival we get an email stating we will have 2 vehicles (per the drivers, they do NOT have vehicles for 12 people they just say they do). As we arrive, 1 vehicle picks us up and the 2nd vehicle does not arrive until 45 minutes after the 1st vehicle (and we called several times as did the 1st driver call several times). The driver of the 2nd vehicle stank so bad of body odor we had to drive with the windows open and a passenger go sick from the stench. Upon return, no acknowledgement of 2 vehicles picking us up but, 2 vehicles picked us up and 1 was NOT big enough for the 3 passengers and their luggage. The vehicle had to turn around after leaving and we had to readjust the 2nd vehicle to accommodate all passengers plus luggage. Still waiting for 15 days now for someone to contact me in regards to all this chaos. I am a solo traveler as well as a travel advisor and this company came recommended to me. I will NOT be recommending this company for personal or client use in the future! Very disappointed in the mis leading of the accommodations on the booking, the lack of communication, and the lack of caring about the client with regards to our complaints.”

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Posted 1 month ago

“This company is fraud they took the money and didn’t arrive for the pick up and no one is helping. PLEASE DONT BOOK TAXI WITH THIS COMPANY.”

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Posted 1 month ago

“We arrived in Brussels Airport having booked Airports Taxi Transfers. Unfortunately we were confronted with a 2 hour queue to get through passport control. After 1 hour our driver left and when we finally got through passport control we had to catch a cab. Fortunately there was no queue at the taxi rank. I’m advised that a 2 hour delay at the airport is common and many days it can be 5 to 7 hours. I asked the company for a refund. They declined stating it wasn’t their fault. Well it wasn’t mine either. I expect these airport transfer companies to monitor flights and passport control delays and schedule a car accordingly. I wont be booking and paying in advance in future. It appears that one advantage emitting from passport control is that there are no queues at the taxi ranks.”

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Posted 1 month ago

“My car service experience was the worst I’ve ever had. I had to wake the driver twice, and we almost crashed into multiple cars twice. I called the company right after the second crash, and it was even worse. This car service is extremely dangerous, and I strongly advise against it. I’m going to report it to the appropriate authorities in Canada.”

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Posted 1 month ago

“¡El traslado al aeropuerto fue perfecto! La próxima vez que estemos en la República Dominicana sin duda utilizaremos su servicio. ¡Fue realmente un placer! ¡Muchas gracias!”

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Posted 1 month ago

Airports Taxi Transfers is rated 4.7 based on 74,236 reviews