Airports Taxi Transfers Reviews

Name: Airports Taxi Transfers
Address: 115 The Beaux Arts Building, 10-18 Manor Gardens, London, London
Rating: 4.73

4.7 Rating 76,043 Reviews

94 %

of reviewers recommend Airports Taxi Transfers

Company Reviews

Metrics

Info

4.7

Based on 76,043 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

+44 20 3529 6710

Location:

115 The Beaux Arts Building,
10-18 Manor Gardens,
London
London
N7 6JT

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Airports Taxi Transfers 5 star review on 7th March 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would give an even lower rating if I could. I booked and paid for a ride in Mallorca. The next day, the driver cancelled the trip, leaving me in a difficult situation. They promised to refund the payment plus €35 within 5–9 business days. It has now been three weeks, and no one is responding. A truly unreliable company.”

Helpful Report

Posted 9 hours ago

“Very disappointing experience – absolutely unacceptable service Unfortunately, our experience with this transfer company was extremely disappointing. The passenger was left stranded at the airport late at night with a child after a long wait for their luggage. The company had been informed about the delay, but when they arrived at the meeting point, nobody was there to meet them. As a result, they had no choice but to take a taxi at their own expense, costing €60, despite having already paid for the transfer. The delayed luggage was beyond their control, and they should never have been left in this situation. To make matters worse, the driver was extremely rude. Being left alone at an airport late at night with a child is stressful enough without having to deal with such unprofessional behaviour. Even more disappointing, after the incident, the company stopped responding to messages. We tried to find out whether the return transfer would take place as originally booked, but received no reply. Leaving customers without any information or reassurance is completely unacceptable. We expect a proper explanation and a refund of the €60 taxi fare. Based on this experience, we cannot recommend this company. Their lack of professionalism, poor communication and disregard for their customers are unacceptable”

Helpful Report

Posted 16 hours ago

“We booked what was supposed to be a large passenger van to help us get from the airport. 8 passengers total and all of our luggage. The reason I used this service was so we could all be transported together and upon arrival we were picked up by 2 separate vehicles 30 mins apart that were marked uber and lyft. If I wanted to do that I would’ve just booked through uber and Lyft and saved myself $100. I will be canceling my ride back since this whole reservation was a scam. Then customer service said they would get back to me within 2 weeks!! What a joke”

Helpful Report

Posted 19 hours ago

“Booked over 12 hours ago still not confirmed!! No phone number to contact them. Feeling ive been ripped off to the tune of £128”

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Posted 1 day ago

“Booked and paid for van and driver pick up from Southampton but thier driver did not show up on time and we waited foe 55 Minutes but nuable to wait further, so we have to take an alternative ride… very unreliable.. a nightmare booking with this company i think yhey dont have theie own fleet but just outsourced the business … they are not in control of their fleet supplier so its a mistake hiring them”

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Posted 1 day ago

“Funny how all good reviews are posted within the last day nothing older Don’t think I’d take the risk with this company”

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Posted 1 day ago

“We had booked a month in advance of our trip. We informed them as soon as we found out that we would be delayed and contacted our driver and the company to let them know, there was a technical fault with our plane which delayed us, we had a booking for 13 people including 5 kids aged 5 and under, tried to contact them when we landed and nothing, no answer from anyone, tried phoning their several different numbers to no avail, i eventually got a message to say “ we waited for you, you were delayed and more than 1hr, take alternative” not being funny but i contacted the company and the driver to make them aware so why on earth would they wait for me when i’ve told them we are delayed ? Clearly this is how they make their money because majority of flights ive been on are always delayed. Customer service absolutely appalling, point blank ignoring when asking for this refund; will be telling everyone about this experience. Absolutely ignore all positive reviews if you cannot take the risk of being left stranded in a foreign country. Sickening.”

Helpful Report

Posted 1 day ago

“If you contact the „emergency contact“, you are directed to a call center in Dubai, who can‘t really help you. Not a good service, no customer care, no flexibility.”

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Posted 1 day ago

“Perfect service. New cars, polite and extremely punctual drivers.”

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Posted 1 day ago

“Great service all round from and to Faro airport, both drivers on time and courteous and sensible driving. Thank you”

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Posted 1 day ago

“On time new cars nice drivers I’d totally recommend this service 👌”

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Posted 1 day ago

“Price was very good and the drivers were very polite, helpful and on time. Would highly recommend”

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Posted 1 day ago

“Yuvraj, the greeter at Barcelona Airport at the COMO restaurant said he would have a sign with my name but did not do so which made it hard to connect with him. The driver tried to slam the trunk lid onto the baggage wheels to close the trunk which would damage the wheels if we didn’t stop him from doing so.”

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Posted 1 day ago

“Everything on time both ways. excellent service. Will use again”

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Posted 1 day ago

“Good clear communication was received via WhatsApp. Clear instructions on arrival times etc and then message received from the driver on the day with prompt arrival time. Very reasonable price too Definitely will use again on our next holiday to Turkey”

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Posted 1 day ago

“As always, excellent service, always on time and never been let down, booking went smoothly and always corresponded throughout the process. Would Highly Recommend.”

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Posted 1 day ago

“Driver arrived early, quick ride to airport. The fee is very reasonable. Easy to book”

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Posted 2 days ago

“We could not have been more satisfied! Our driver, Francesco, arrived just before the scheduled time. He was courteous and helpful and gave us a smooth ride to the airport.”

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Posted 2 days ago

“very thorough great service 10 out of 10”

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Posted 2 days ago

“Very good reliable service”

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Posted 2 days ago

Airports Taxi Transfers is rated 4.7 based on 76,043 reviews