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Air Bod Reviews

4.1 Rating 1,139 Reviews
75 %
of reviewers recommend Air Bod
Company Reviews Product Reviews
307
 Metrics Info
4.1
Based on 1,139 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 72%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.2 out of 5
Read Air Bod Reviews

About Air Bod:

Air Bod, is the worlds leading custom inflatable and perfect for every occasion! Shop our range of over 600+ Air Bods

Visit Website

Email:

hello@airbod.com

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James S
Verified Buyer
“Terrible customer service! I’m still waiting on a reply two weeks later, with two follow up emails! My Airbod arrived faulty with a hole around the outer seam. Shocking company”
Helpful Report
Posted 1 year ago
Dennis M
Verified Buyer
“I ordered 3 of these for Father’s Day I rushed delivered it way more then 2 weeks before and I still did not receive them!!! At this point I do t want or need them I want a refund!!! Horrible site”
Helpful Report
Posted 1 year ago
Laura D
Verified Buyer
“Really disappointing for the money. Within an hour of the bride first receiving the Air Bod, air was escaping from the valve. Was deflated for the entire Hen.”
Helpful Report
Posted 1 year ago
Hannah N
Verified Buyer
“Irish customers beware... Instruction to send picture to customize product was unclear, i had to contact the team twice to ensure they had the picture. It wasn't posted in time to arrive between the dates that they said I'd have it by. I haven't even received the product yet as it is held by customs and there's an extra charge of €10! The hen was over by the time i received notification from customs.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“possible fake reviews, I wanted to love this company and its products. Unresponsive customer service. Takes your money then doesn't respond when you reach out to make sure they have your photos since I still have not received a shipping email a MONTH+ after I submitted order. Will be taking my business elsewhere.”
Helpful Report
Posted 1 year ago
Home T
Verified Buyer
“I never received my order!”
Helpful Report
Posted 1 year ago
Ellen B
Verified Buyer
“I didn’t receive my order within the 8 working days as stated. I am awaiting a response on email and Instagram. I do not believe the item has been delivered yet”
Helpful Report
Posted 1 year ago
Janine C
Verified Buyer
“I still have yet to receive my Airbod! Taking way longer than expected and it’s supposed to be a bday gift for this upcoming weekend!”
Helpful Report
Posted 1 year ago
Apologies again for the delay on arrival as we have no control over delays during transit. Hope you love your Airbod. :)
Posted 1 year ago
Sabine B
Verified Buyer
“Leider verlor die herrenpuppe bereits 2 Tage nach Füllung Luft die Naht war wohl nicht in Ordnung Die Puppen sind eigentlich sehr schön aber die zusätzlichen Gebühren und der zusätzliche Zoll machen das Produkt viel zu teuer meinen Hinweis das das Gesicht knauserig war haben sie wohl auch nicht geglaubt Schade viele bekannte haben mich danach gefragt aber ich kann das Produkt nicht weiterempfehlen”
Helpful Report
Posted 1 year ago
Thanks for taking the time to bring this to our attention. Please feel free to reach out to hello@airbod.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right!
Posted 1 year ago
Amanda C
Verified Buyer
“Product was of good quality but arrived many days late so the event had been and gone. I deliberately didn't do a review previously as don't usually like to moan but I've been sent multiple emails keep asking me to review so have done now”
Helpful Report
Posted 1 year ago
Apologies again for the delay as we have no control over delays while on transit. We still hope to see you again soon.
Posted 1 year ago
Kathy C
Verified Buyer
“I have not received my air bot been about 2 weeks”
Helpful Report
Posted 1 year ago
Ever sorry again for the delay on arrival as we have no control on delays during transit. We hope to see you again soon.
Posted 1 year ago
Anonymous
Verified Buyer
“Came damaged. Emailed the company and supplied pictures in hope of a replacement or return but no response”
Helpful Report
Posted 1 year ago
Thanks for taking the time to bring this to our attention. We have reached out to your email to rectify this issue. We would love to make things right!
Posted 1 year ago
Anonymous
Verified Buyer
“Haven’t received my order”
Helpful Report
Posted 1 year ago
Thanks for taking the time to bring this to our attention. We have reached out to your email to rectify this issue. We would love to make things right!
Posted 1 year ago
Selin O
Verified Buyer
“They did not help me when I sent them a message through Etsy showing what I asked to be ordered. I explained to them the personalization for my item that I wanted through the Etsy messaging because I was not given optionality on the website. They sent me the wrong one, and when I routed them to the message I sent on Etsy, just seconds after my order that they did not see (which is their job and their burden), they didn't care, correct it, or return me my money. Horrible customer service.”
Helpful Report
Posted 1 year ago
Hey Selin, Sorry to hear you are unhappy. Our team tried to rectify this for you immediately but did not get a response back from you for 7 days. You have been refunded now that we have received your message back. Have a great day :)
Posted 1 year ago
Suzanne R
Verified Buyer
“Was really pleased when it arrived, kept in original packaging. On the day of the hendo took it out to blow up and could hear air escaping, we tried to cover the what we thought was a small puncture with a plaster, but just went flat. A huge disappointment for the price”
Helpful Report
Posted 1 year ago
Thanks for taking the time to bring this to our attention. We have reached out to your email to rectify this issue. We would love to make things right!
Posted 1 year ago
Anonymous
Verified Buyer
“I paid extra for expedited delivery and still was delivered late. No refund.”
Helpful Report
Posted 1 year ago
Apologies if this didn't match teh expectation. As per checking, order arrived within the shipping timeframe advised in your order confirmation. Many thanks,
Posted 1 year ago
Stephanie S
Verified Buyer
“Received my order with holes in it. I still have not received a response regarding a replacement or refund.”
Helpful Report
Posted 1 year ago
Thanks for taking the time to bring this to our attention. We have reached out to your email to rectify this issue. We would love to make things right!
Posted 1 year ago
Anonymous
Verified Buyer
“Absolutely awful service, ordered one for my soon to be wife's hen do, I ordered it two weeks before as it says it was 5-7day delivery. I didn't get any emails to tell me about delays or anything and it arrived just over two weeks later. I did get a full refund but only after I asked for it twice they did not offer a refund at all. Would never use them again.”
Helpful Report
Posted 1 year ago
Thanks for taking the time to bring this to our attention. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We will use the feedback to make us better and to ensure this doesn’t happen again.
Posted 1 year ago
Leah P
Verified Buyer
“Never received my items never got a reply on my request for a tracking number. Very disappointed!”
Helpful Report
Posted 1 year ago
Thanks for taking the time to bring this to our attention. We have reached out to your email to rectify this issue. We would love to make things right!
Posted 1 year ago
Ramel S
Verified Buyer
“Poor customer experience. Your sales process was okay until after payment. There is limited delivery information and your website stated you do next day delivery for UK customers but there was no options other than 5-7 working days when processing my payment. The item then took even longer to arrive despite considering all bank holidays.”
Helpful Report
Posted 1 year ago
Dear Ramel,Thank you so much for taking the time to share your feedback on your experience with Air Bod. We truly appreciate your honesty and for bringing these issues to our attention. Firstly, we want to apologize for the inconvenience and disappointment you faced after the payment process. We understand that our sales process appeared to be satisfactory until that point, and we acknowledge the limited delivery information provided on our website. We apologize for any misunderstanding caused by the discrepancy between the stated next-day delivery option for UK customers and the 5-7 working days option during the payment process. Additionally, we understand your frustration with the delayed arrival of your item, despite accounting for all bank holidays. We deeply apologize for any inconvenience caused by this delay. We genuinely value your feedback and would like to know how we can make things better for you. Please share any suggestions or specific improvements you would like to see in our sales process and delivery service. Your insights would be immensely helpful in ensuring that we provide a seamless and satisfying experience for all our customers. Once again, thank you for bringing these issues to our attention. We are committed to continuously improving our services, and your feedback plays a crucial role in that process. We look forward to your reply. Best regards,
Posted 1 year ago
Air Bod is rated 4.1 based on 1,139 reviews
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