They did not help me when I sent them a message through Etsy showing what I asked to be ordered. I explained to them the personalization for my item that I wanted through the Etsy messaging because I was not given optionality on the website. They sent me the wrong one, and when I routed them to the message I sent on Etsy, just seconds after my order that they did not see (which is their job and their burden), they didn't care, correct it, or return me my money. Horrible customer service.
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