Air Bod Reviews

Name: Air Bod
Address: Oak Tree Barn, Oldwich Lane West, Solihull, Oak Tree Barn, Oldwich Lane West, Solihull, Solihull
Rating: 4.14

4.1 Rating 470 Reviews

76 %

of reviewers recommend Air Bod

4.1

Based on 470 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

About Air Bod:

Air Bod, is the worlds leading custom inflatable and perfect for every occasion! Shop our range of over 600+ Air Bods

Visit Website

Email:

hello@airbod.com

Write Your review

Tell us how Air Bod made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Air Bod 5 star review on 27th April 2024

103

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came damaged. Emailed the company and supplied pictures in hope of a replacement or return but no response”

Helpful Report

Posted 3 days ago

“Haven’t received my order”

Helpful Report

Posted 5 days ago

Thanks for taking the time to bring this to our attention. We have reached out to your email to rectify this issue. We would love to make things right!

Posted 3 days ago

“They did not help me when I sent them a message through Etsy showing what I asked to be ordered. I explained to them the personalization for my item that I wanted through the Etsy messaging because I was not given optionality on the website. They sent me the wrong one, and when I routed them to the message I sent on Etsy, just seconds after my order that they did not see (which is their job and their burden), they didn't care, correct it, or return me my money. Horrible customer service.”

Helpful Report

Posted 6 days ago

Hey Selin, Sorry to hear you are unhappy. Our team tried to rectify this for you immediately but did not get a response back from you for 7 days. You have been refunded now that we have received your message back. Have a great day :)

Posted 5 days ago

“Was really pleased when it arrived, kept in original packaging. On the day of the hendo took it out to blow up and could hear air escaping, we tried to cover the what we thought was a small puncture with a plaster, but just went flat. A huge disappointment for the price”

Helpful Report

Posted 1 week ago

Thanks for taking the time to bring this to our attention. We have reached out to your email to rectify this issue. We would love to make things right!

Posted 3 days ago

“I paid extra for expedited delivery and still was delivered late. No refund.”

Helpful Report

Posted 1 week ago

Apologies if this didn't match teh expectation. As per checking, order arrived within the shipping timeframe advised in your order confirmation. Many thanks,

Posted 3 days ago

“Received my order with holes in it. I still have not received a response regarding a replacement or refund.”

Helpful Report

Posted 1 week ago

Thanks for taking the time to bring this to our attention. We have reached out to your email to rectify this issue. We would love to make things right!

Posted 1 week ago

“Absolutely awful service, ordered one for my soon to be wife's hen do, I ordered it two weeks before as it says it was 5-7day delivery. I didn't get any emails to tell me about delays or anything and it arrived just over two weeks later. I did get a full refund but only after I asked for it twice they did not offer a refund at all. Would never use them again.”

Helpful Report

Posted 1 week ago

Thanks for taking the time to bring this to our attention. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We will use the feedback to make us better and to ensure this doesn’t happen again.

Posted 1 week ago

“Never received my items never got a reply on my request for a tracking number. Very disappointed!”

Helpful Report

Posted 1 week ago

Thanks for taking the time to bring this to our attention. We have reached out to your email to rectify this issue. We would love to make things right!

Posted 1 week ago

“Poor customer experience. Your sales process was okay until after payment. There is limited delivery information and your website stated you do next day delivery for UK customers but there was no options other than 5-7 working days when processing my payment. The item then took even longer to arrive despite considering all bank holidays.”

Helpful Report

Posted 2 weeks ago

Dear Ramel,Thank you so much for taking the time to share your feedback on your experience with Air Bod. We truly appreciate your honesty and for bringing these issues to our attention. Firstly, we want to apologize for the inconvenience and disappointment you faced after the payment process. We understand that our sales process appeared to be satisfactory until that point, and we acknowledge the limited delivery information provided on our website. We apologize for any misunderstanding caused by the discrepancy between the stated next-day delivery option for UK customers and the 5-7 working days option during the payment process. Additionally, we understand your frustration with the delayed arrival of your item, despite accounting for all bank holidays. We deeply apologize for any inconvenience caused by this delay. We genuinely value your feedback and would like to know how we can make things better for you. Please share any suggestions or specific improvements you would like to see in our sales process and delivery service. Your insights would be immensely helpful in ensuring that we provide a seamless and satisfying experience for all our customers. Once again, thank you for bringing these issues to our attention. We are committed to continuously improving our services, and your feedback plays a crucial role in that process. We look forward to your reply. Best regards,

Posted 2 weeks ago

“Just last week my airbod arrived damaged, it has holes in it. I have emailed, messaged, left comments on Facebook and am been totally ignored. I needed it for this Saturday and am extremely disappointed. I find their obvious ghosting extremely rude. The actual airbod is great but useless as it won't blow up. Disgraceful non existant customer service”

Helpful Report

Posted 3 weeks ago

Apologies again for this, Sue. And thank you for giving us chance to rectify the issue. See you again soon.

Posted 2 weeks ago

“Placed an order and added that If the order wouldn't arrive in time could It please be cancelled, seller reassured me (3 days later) that the order would arrive in time. I then messaged 2 days before I needed it to ask for any tracking info and the seller replied that they had no dolls and something to do with the manufacturer so the item hadnt been sent and wouldn't arrive in time. Ridiculous service, let down last minute and not to mention I had to message 3 times to get a refund processed. Avoid this company!”

Helpful Report

Posted 3 weeks ago

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We still hope to see you again and be able to make it up to you.

Posted 2 weeks ago

“Very poor - ordered nearly 2 week ago now and still hasn’t been dispatched and no response to email queries. Wouldn’t use this company again.”

Helpful Report

Posted 4 weeks ago

Ever sorry again that your order has been affected by the delays. Your order has been delivered and we hope to see you again soon.

Posted 2 weeks ago

“I told you I have not received it yet it’s been this long it’s because you guys shipped it from China which I’m never gonna purchase from you guys again so stop sending me emails about writing a good review when I haven’t even received my product!!”

Helpful Report

Posted 1 month ago

Apologies again for the delays in your parcel, Sandra. Please feel free to reach out to hello@airbod.com with any further comments, concerns, or suggestions you wish to share. Your order has been delivered and we hope to see you again soon.

Posted 2 weeks ago

“Ordered an air bod with my brother in law (to be) face on it and was sent the wrong person? No idea who this lad is but it’s not Stephen … also no instruction on how to get a refund and no reply yet from the team.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to bring this to our attention. We have reached out to your email to rectify this issue. We would love to make things right!

Posted 2 weeks ago

“I have still not received this item that was ordered on 16/02/2024. It’s now 3/03/24 and the hen party it’s for is looming quite near. Still no sign of the Airbod…….. Very disappointed 😔”

Helpful Report

Posted 1 month ago

Apologies again for the delay, Jayne and thank you for giving us chance to rectify the issue. We look forward to seeing you again soon.

Posted 1 month ago

“Received as a present. Deflated within 20 mins small hole in the seam”

Helpful Report

Posted 2 months ago

Thanks for taking the time to bring this to our attention. Please feel free to reach out to hello@airbod.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right!

Posted 2 weeks ago

“Have not recieved orde”

Helpful Report

Posted 2 months ago

Your order has been delivered and ever sorry that your order has been affected by the delays. We hope to see you again.

Posted 2 weeks ago

“I have received 2 email requests for a review of this product. I still have not received my order!”

Helpful Report

Posted 2 months ago

“One of mine came split down the side. We couldn’t blow it up. The other was great.”

Helpful Report

Posted 3 months ago

“I would love to review my product but I haven’t received it. The only email I have received is a confirmation email that the order was received. I understand that it is the holidays but do not send me a review if the expected time for me to have my product is here.”

Helpful Report

Posted 4 months ago

Air Bod is rated 4.1 based on 470 reviews