Additional Lengths Reviews

Name: Additional Lengths
Address: Unit 2 Easter Park, Teesside Industrial Estate, Unit 2 Easter Park, Teesside Industrial Estate, Stockton on Tees
Rating: 4.27

4.3 Rating 741 Reviews

81 %

of reviewers recommend Additional Lengths

4.3

Based on 741 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 867213

Email:

help@additionallengths.co.uk

Location:

Unit 2 Easter Park, Teesside Industrial Estate,
Unit 2 Easter Park, Teesside Industrial Estate
Stockton on Tees
TS17 9NT

Write Your review

Tell us how Additional Lengths made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Additional Lengths 5 star review on 22nd February 2020

GEORGIA THEODORA GIANNAKA

Additional Lengths 5 star review on 19th April 2019

Kamaljit Kaur

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this is the first time i purchased from here and it was my Ghd soft curl iron and i must say customer service is bang on. by mistake they sent me wrong product but once i informed them; immediately they sent me the exact one in two days. Thank you Rachael & team. xx”

Helpful Report

Posted 6 years ago

Dear Khyati We are happy your experience has led to you leaving us a positive review, sorry about the order mix up. Our thanks for being understanding! At Additional Lengths we take pride in giving great customer service, which is constantly evolving to our clients wants and needs. All the best Additional Lengths

Posted 6 years ago

“Pros: Impressive colour choices. Love the skin weft tape - they really are pretty discreet. Beautiful silky soft hair. I’ve only worn them for one day so I can’t comment on the durability just yet. Overall very impressed. Cons: One con for me personally, having thick-ish hair, I would prefer if each weft was weightier, (I believe they are 2.2g per weft) A tad on the expensive side therefore I need to buy at least 4 packs for a full head. 3 packs is perfect for people with fine hair however.”

Helpful Report

Posted 6 years ago

Hiya We are happy your experience has led to you leaving us a positive review. At Additional Lengths we love our products and are always happy to see our customers just as happy as we are! Your feedback on the weight is appreciated and will be relayed to the appropriate people. If you're looking to add more weight to your hair it might be worth looking at other application methods such as our flat wefts. Your hair care professional should be able to explain a bit more but please feel free to get in touch if we can help any further. All the best Additional Lengths

Posted 6 years ago

“Hair was a nice length and was the right colour. However, brought a full pack of clip ins and it was very thin and looked obvious. So second pack was needed.”

Helpful Report

Posted 6 years ago

Hi there, We are sorry your experience has led to you leaving us a low review. As with all natural hair products it can depend on the head you are putting it into. If your hair isn't the same length that can lead to it looking thin at the ends, depending on how the hair is placed into the head. You're welcome to get in touch for any installation advice we can offer you if you're still struggling with how they look in your head. Our customer services team will be happy to help via email or telephone. All the best Additional Lengths

Posted 6 years ago

“Best quality hair extensions I have ever used! I import to Australia and the delivery time is 48hrs which is just amazing! all round great service great product. I haven't been happier”

Helpful Report

Posted 6 years ago

Dear Naomi We are happy your experience has led to you leaving us such a positive review. Thanks for taking the time to do so! Our international shipping is great, we choose the best couriers - as well as hair ;) All the best Additional Lengths

Posted 6 years ago

“Delivered my stuff nice and quick”

Helpful Report

Posted 6 years ago

Hiya there We are happy your experience has led to you leaving us such a positive review. Glad your order arrived quick for you. All the best Additional Lengths

Posted 6 years ago

“Beautiful great quality hair, I love it”

Helpful Report

Posted 6 years ago

Hi there! We are happy your experience has led to you leaving us a positive review. At Additional Lengths we love our products and are always happy to see our customers just as happy as we are! All the best Additional Lengths

Posted 6 years ago

“At last I found a match x”

Helpful Report

Posted 6 years ago

Glad you love it! All the best Additional Lengths

Posted 6 years ago

“Quick postage for my hairbrush for my extensions, which I love also!!!! Will be back for more”

Helpful Report

Posted 6 years ago

Glad to hear it Shannon! At Additional Lengths we love our products and are always happy to see our customers just as happy as we are! All the best Additional Lengths

Posted 6 years ago

“I used to love buying my extensions from you but now you never have my colour in stock! Very frustrating!”

Helpful Report

Posted 6 years ago

Hi Nadia, We are sorry your experience has led to you leaving us a low review. Often we have stock available but not all of it is displayed online. We do this so we don't sell out of stock items as we run a retail shop as well as online shop. It's always worth giving us a call on 01642 867213 to check to see if we have your item (based on your last order we do have the item you are looking for available). All the best Additional Lengths

Posted 6 years ago

“Fantastic customer service 👍”

Helpful Report

Posted 6 years ago

Dear Lisa We are happy your experience has led to you leaving us such a positive review. Thanks for taking the time to do so - you really made our day! At Additional Lengths we take pride in giving great customer service, which is constantly evolving to our clients wants and needs. All the best Additional Lengths

Posted 6 years ago

“I have bought the weft extensions many times before from additional lengths and was more than happy with the quality. Recent purchase left me feeling a bit disappointed as I struggled to get 3 single rows from 2 half packs. In the past I always manages 3 double rows from the full pack and was expecting the same this time. As I bought I half pack of solid and one half pack of mixed, I found that mixed colour is already tangling, which is disappointing.”

Helpful Report

Posted 6 years ago

Dear Reviewer We are sorry your experience has led to you leaving us a low review. Our half weft products are half of the weight of a full weft, and measure 12" across as detailed within the product view of the Half Weft which you can find here: https://www.additionallengths.co.uk/elegance-half-flat-weft-base-colours-p609 If you are having issues with any of our products at any time during it's expected life cycle we would always encourage our customers to fill in a complaints form so we can investigate the issue further. You can find the complaint form here: https://www.additionallengths.co.uk/complaints-form-i105 Do please get in touch with us via our website or telephone number 01642 867213 if we can be of any further assistance. All the best Additional Lengths

Posted 6 years ago

“Amazing quality hair best clip ins I’ve bought”

Helpful Report

Posted 6 years ago

Dear Paige We are happy your experience has led to you leaving us a positive review. At Additional Lengths we love our products and are always happy to see our customers just as happy as we are! I personally have a set of the clip-ins and think they are amazing - so much hair! All the best Additional Lengths

Posted 6 years ago

“Beautiful hair really pleased will be back again top quality”

Helpful Report

Posted 6 years ago

Dear Natasha We are happy your experience has led to you leaving us a positive review. At Additional Lengths we love our products and are always happy to see our customers just as happy as we are! All the best Additional Lengths

Posted 6 years ago

“Colours of the Remi catchet looked darker in real life than on the images on site but it was quickly dispatched and they were quick to exchange for a lighter colour. Good quality hair”

Helpful Report

Posted 6 years ago

Dear Reviewer Thanks for taking the time to leave us a positive review. At Additional Lengths we love our products and are always happy to see our customers just as happy as we are! We do try to give a real likeness of our colours on our website but different monitors can change brightness etc - we are working on something which will hopefully eliminate this in the future. Thanks for your feedback. All the best Additional Lengths

Posted 6 years ago

“Fast delivery and great hair”

Helpful Report

Posted 6 years ago

Dear Jade We are happy your experience has led to you leaving us a positive review. At Additional Lengths we love our products and are always happy to see our customers just as happy as we are! All the best Additional Lengths

Posted 6 years ago

“Fantastic quality hair”

Helpful Report

Posted 6 years ago

Dear Lisa We are happy your experience has led to you leaving us a positive review. At Additional Lengths we love our products and are always happy to see our customers just as happy as we are! We think our hair is fantastic, we're so glad you do too! All the best Additional Lengths

Posted 6 years ago

“Exceptional quality hair extensions (purchaed the root mimic tape in hair). Lasted longer than any extensions I have previously purchased and I have a massive box of old extensions! Second time purchasing from additional lengths (only needed to re-purchase as my “lob” grew out, the extensions are still in great condition, just a wee bit short now) I won’t hesitate to return. Honest and speedy no quibble returns policy. Only one small criticism is that it would be nice to see a picture of actual hair extensions on your website instead of a swirl of hair. Especially root shadow and ombré colours. This would assist with with colour matching and the length of the root to end colour blend. This could help prevent a return due to incorrect colour selections.”

Helpful Report

Posted 6 years ago

Hi Lorna, First of all get in touch - we offer hair recycling all you have to do is request a return label and we'll take them off your hands and send them off to make "hairy sausages" that are used to absorb oil spills! We're working on a way to display our colours in a way that gives you a better idea before purchasing so watch this space! So glad you're happy with you hair. We take pride in giving great customer service, which is constantly evolving to our customers wants and needs. Thanks for taking the time to leave us such a positive and constructive review. All the best Additional Lengths

Posted 6 years ago

“Beautiful hair and great service”

Helpful Report

Posted 6 years ago

Dear Sarah-Jayne We are happy your experience has led to you leaving us a positive review. At Additional Lengths we love our products and are always happy to see our customers just as happy as we are! All the best Additional Lengths

Posted 6 years ago

“Good fast service unlike a certain other hair supplier website. Speedy delivery. Good quality remi cachet hair.”

Helpful Report

Posted 6 years ago

Dear Nicola We are happy your experience has led to you leaving us a positive review. At Additional Lengths we love our products and are always happy to see our customers just as happy as we are! All the best Additional Lengths

Posted 6 years ago

“I can not yet send a review as I have sent my purchase back for an exchange. Once I receive my new purchase I will be sure to leave a review Thanks”

Helpful Report

Posted 6 years ago

Hi Sharon, Hopefully your purchase and subsequent exchange will be an overall positive experience from you. Please get in touch if you aren't satisfied with our performance. At Additional Lengths we take pride in giving great customer service, which is constantly evolving to our clients wants and needs. All the best Additional Lengths

Posted 6 years ago

Additional Lengths is rated 4.3 based on 741 reviews