Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,941 Reviews

95 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent service, I couldn't believe how quickly the goods arrived after ordering them. And I am thrilled with my new salt and paper grinders.”

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“Excellent customer service from Cath Hall when I had a problem sometime after purchasing. She responded immediately and quickly sent me a replacement and left me feeling I will use this company again and recommend to friends. Thank you Cath”

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“First class customer service. High quality products….I have previously bought salt and pepper mills, recently a photo frame. I also used the upload and print service. All perfect. Delivery was so speedy and all arrived in good order.”

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“I ordered my pepper grinder at Spirit of Christmas on Friday and it was delivered on Saturday. Amazing speed. Thank you. I also found the customer service very good on a previous occasion. Very impressed.”

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“Super happy with the level of customer service I received at Addison Ross. Friendly, helpful and responsive kind lady who helped me with an exchange.”

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“Addison Ross staff were extremely helpful to me when I made my purchase. Postal delivery exceptional as it was received the next day. Would definitely make more purchases from Addison Ross in the future. Thank you”

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“Very efficient”

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“Absolutely lovely frames. They were delivered on time and well packaged. These are a gift and I am sure will be well received. Thoroughly recommended.”

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“Very pleased. Excellent fast service, will buy again”

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“I love my scallop-edged trays! They arrived promptly and beautifully-wrapped. Quite unique products which you won’t find anywhere else. I recommend Addison Ross.”

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“Purchased a picture frame as a gift. Came beautifully wrapped and quickly. Great quality. Would purchase from here again”

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“Lovely frame … excellent quality. The fact it comes with a photo is a brilliant touch”

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“I love what I bought from Maddison Ross super high quality beautifully made in lovely packaging. Receiving lots of compliments, the products are fabulous.”

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“Beautiful photo frame alongside super fast delivery, will definitely purchase from you again.”

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“Excellent service - original frame was damaged on receipt, but one phone call and an email and a replacement was dispatched quickly for a Saturday delivery. And amazingly in this day and age they actually answer the phone and try and help - old fashioned customer service in action. Very happy with purchase.”

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“Excellent service. Speedy delivery and photograph frames are great quality and loved by those I gifted them to.”

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“Beautiful photo frames, and in such a wide variety if colours and finishes,”

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“Beautiful faux shagreen items and look so lovely placed around my home. Really pleased with them. Fabulous quality and well packaged on delivery.”

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“Worth noting that the silver frame doesn't wrap around the edges, so you can see the black backing around the edges. It's quite well disguised in the product photos...”

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Hi Chloe, we would like to apologise that you are disappointed with your product. If you would like us to look into this further, please could you send your order number to sales@addison-ross.com, and we will get this sorted.

“As usual the team offered great service, prompt delivery and a beautiful product”

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Addison Ross is rated 4.8 based on 2,941 reviews