Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,921 Reviews

95 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“The silver frames I ordered arrive quickly as promised and are excellent quality. The packaging was too nice to throw away. Would recommend of you are looking for top quality frames.”

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“Sent very quickly- They printed the photograph for free which made my life easier- sent incredibly well wrapped in a lovely present box, frame looks great. From start to end faultless 10/10”

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“Excellent quality,lovely packaging, outstanding customer service regular communication and very fast delivery. Highly recommended. Pleasure shopping at Addison Ross”

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Thank you so much Judy! It was our pleasure! Sarah

“As always the goods were delivered promptly, packaged nicely and came up to expectations. Once again a satisfactory customer.”

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Thank you Helen we're thrilled you were happy! Sarah

“Extremely efficient service, delivering good quality product in excellent packaging.”

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“Beautiful enamel frame, quick service and adding photo from upload is genius! Makes the perfect effort free present for friends and family. Highly recommend”

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Dear Pamela Thank you so much for your very kind review we love to be described as Genius!! Regards Sarah

“super friendly and efficient service!”

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“I just received the gorgeous Carbon Fiber jewelry box! I meant to order the regular box (a gift for my son)- no problem here with their AMAZING customer service. With one email to them they immediately shipped me the replacement- at no charge- so that I would receive in time for my son's b-day. Will definitely be ordering from them again and again!”

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“Perfect frame with uploaded photo and speedy delivery - excellent”

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“Firstly I would like to say what fabulous quality your packaging is. It is so nice to receive something so beautifully packaged and really makes all the difference. Thank you also for my beautiful tray and little pot - they are both stunning and great quality. I stumbled across your website whilst looking for something entirely different but your products really caught my eye. I shall definitely be ordering from you again.”

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Thank you so much for such a lovely review we are delighted you found us and look forward to hearing from you again!

“The website is easy to navigate and the order arrived really quickly! Really pleased with the quality of the product and it's a great touch that you can order it with your photograph already in the frame!”

Addison Ross 5 star review on 13th July 2020

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Dear Claire Thanks so much for letting us know, we're working on lots of new features for the website for Autumn including multi aperture frames so watch this space! Kind regards Sarah

“Beautiful product all so easy to order quick to arrive and having photo inside so special.”

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“I love the frame but hated all the packaging. It wasn’t a gift and had to throw it all away. Shame. Am sure it was all included in the price?”

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Dear Victoria, I'm so sorry you didn't want our Gift Packaging, yes it is free and included with all our orders and the added benefit is protecting the fragile item in transit. Kind regards Sarah

“Beautifully packaged. Arrived promptly and in immaculate condition.”

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“I am delighted with the photograph frame I ordered. It arrived very quickly, and was beautifully packed. The photo fits the frame perfectly. I would not hesitate to order more frames from you.”

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“Excellent. Were very helpful about a query I had. .”

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“Really love the frame and so handy to have my photo in it when it arrived. Super quick delivery so will be looking here again when I need another lovely frame.”

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“Very easy to order, beautiful frame with high quality photo already fitted - all arrived incredibly quickly in beautiful packaging. Highly recommended!”

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“Perfect ! I recommend. Fast delivery and product in accordance with the photos.”

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“Excellent service, swift and beautifully packaged. The frame was exactly what I expected and the printing was good. Would use the company again and recommend.”

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Addison Ross is rated 4.8 based on 2,921 reviews