Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,900 Reviews

95 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very attractive frame and very well made. I definitely need to buy it’s pair!”

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“The frame is for a wedding gift and l was so thrilled with it. All l will do is put a beautiful ribbon around box . Thank you for the quick delivery. Pamela Young”

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“I'm thrilled with this beautiful colourful Frame, so suites to the photo I've put in it - my son and his American wife.....so suited with its Stars and Stripes theme to the photo etc..Thank you!”

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“Bought this frame for my sister-in-law's 70th birthday. It came swiftly and beautifully wrapped. She was delighted with it and I'm sure my photographer brother will find a great photo to go in the frame.”

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“Delighted with the Photo frame, speedy delivery nicely packaged. A Christening gift.”

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“Delighted with the beautiful frame I purchased online. Very easy to order and super fast delivery. The only problem I have now is which frame to choose next.”

Addison Ross 5 star review on 12th August 2022

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“Easy ordering and very good service. Very satisfied customer.”

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“Beautiful framed. Well packaged & very fast delivery. Would definitely recommend.”

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“Excellent service and great product. Even when there was a problem with my photo for printing they worked very hard to resolve it for me.”

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“Brilliant gift ideas with high quality products and packaging. Makes a change from the norm!”

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“Product arrived damaged. No response to my emails regarding a replacement. Very disappointing.”

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Hi Thomas, thank you so much for your review and our sincerest apologies with this experience. Our customer service system has been going through technical difficulties, and rest assure we will email you directly to resolve this issue as quickly as possible. Kind Regards, The Addison Ross Team

“So happy with the two frames that I bought . The customer service team were excellent. I did not realise you could upload a photo. So I asked after, and emailed them. So helpful, and added the photo to the frame. Thank you!”

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“Bought a pale blue enamel and silver photoframe as gift for our youngest daughter and her new husband for a wedding photo. Very pleased with the frame. looks lovely and seems value for money. Ordered express delivery and it arrived very quickly. well done Addison Ross!”

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“Super quick delivery. Amazing product. Thank you ❤️”

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“Very pleased with the two photo frames. The stripey blue box packing etc. was lovely and it was a very prompt delivery. Excellent service and many thanks”

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“Good quality product and very prompt delivery however the whole experience was blighted by the relentless flood of unsolicited "marketing" emails that contact with this company prompted and that continued even after unsubscribing.. Sorry - I can't recommend you nor will I be buying your products again.”

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“Excellent quality frame. Not overpriced and carefully well packed ! delivery was very quick!”

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“Excellent service, my frames arrived the following day, beautifully packaged. My only concern is that there is no silver plate hallmark and they were sold as silver plate.”

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“Excellent product and faultless packaging and delivery. I was also extremely impressed by the free upload of a print and placement in a frame. For me, this put Addison Ross way ahead of other frame companies. What a helpful idea and it would make a great gift. I will definitely use Addison Ross again.”

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“Extremely prompt delivery of a stunning product in beautiful packaging. Top marks !”

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Addison Ross is rated 4.8 based on 2,900 reviews