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Addison Ross Reviews

4.8 Rating 2,888 Reviews
95 %
of reviewers recommend Addison Ross
Read Addison Ross Reviews

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023
Madeleine Brindle
Addison Ross 5 star review on 28th January 2023
Fiona Matthews
Addison Ross 5 star review on 7th December 2022
Debora Banham
Addison Ross 5 star review on 7th December 2022
Juloe Moyle
Addison Ross 5 star review on 26th November 2022
Lesley Hutcheson
Addison Ross 5 star review on 13th November 2022
Brenda Patrick
Addison Ross 5 star review on 27th October 2022
Verity Barrow
58
Anonymous
Anonymous  // 01/01/2019
Excellent quality and value for money.
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Beautiful frames, quick delivery
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I can't believe I received my parcel the next day,very efficient Thankyou.
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Well , I already own several Addison Ross photo frames. They are of good quality, pretty colours and a lovely back to the frames . I highly recommend them and am proud to display my family photographs in them !
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A remarkably fast delivery service from London to Adelaide, Australia! Beautifully boxed and elegant gift. Very happy
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Beautiful product. Well packaged. Quick delivery.....10 out of 10.
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Loved the Bobbin photo frame, it is clearly very high quality and a premium product. Getting the photo already printed and inserted is a nice extra! Delivery was also super quick, even the standard service.
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Loved my frames and photos. Quick delivery and well packaged. Will definitely buy again.
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Addison Ross has wonderful products and this Ottoman Tray is no exception. I received it promptly and unfortunately my first item had a manufacturers defect. Addison Ross replaced it promptly and a new one arrived within 48 hours. Very pleased with my product and overall experience despite the hiccup.
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I was absolutely delighted with my order — two picture frames and a clock. The quality is outstanding, and the attention to detail in the packaging was incredible. Each item was individually boxed and wrapped in tissue, then all placed together in one beautiful large box. It truly felt like Christmas morning opening my presents — such a wonderful experience from start to finish!
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This frame was bought as a wedding present, well received by them. It was wrapped beautifully. Thank you.
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My frame is gorgeous but what stands out about Addison Ross is their customer service, I wasn’t totally happy with my photo it was too dark. I called the team and it was fixed within 2 days at no extra cost. Absolutely recommend
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Excellent quality, very high end and luxurious. Arrived promptly. Would highly recommend
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I ordered photo frames and they are beautiful and exactly as pictured. They were packed beautifully and arrived quickly and safely. Easy and professional. A pleasure to purchase from Addison Ross.
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I bought my daughter 4 photo frames she had picked, for her birthday. The service from Addison Ross was quick and seamless. The frames arrived in sturdy presentation boxes in perfect condition. My daughter is thrilled.
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So happy with my recent purchases. Photo frames are gorgeous & will definitely be ordering more. It all came beautifully packaged as well. Can’t wait until the shagreen tray comes back in stock 🤞
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Loved it all,very well finished
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I have never experienced such amazing customer service!! I will be returning to buy more solely for how nice the staff are! Also the products are exceptional!
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Picture frame showed size of frame not size of picture which can go into frame
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Hello, thank you for getting in touch. We are so sorry to hear that there was an issue with the size of your product. I have passed your order number and name onto our warehouse who will be in touch, and we will take a closer look into this. Thanks again.
Excellent customer service, really exceeded expectations - glass broke in frame and I received a new one within 48hours, thank you
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Addison Ross is rated 4.8 based on 2,888 reviews