Addis Housewares Ltd Reviews

Name: Addis Housewares Ltd
Address: Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US
Rating: 4.50

4.5 Rating 864 Reviews

87 %

of reviewers recommend Addis Housewares Ltd

Company Reviews

Product Reviews

Metrics

4.5

Based on 864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Addis Housewares Ltd 5 star review on 2nd October 2024

Anonymous // 01/01/2019

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“Really happy to have found a replacement for my blue dish rack. I had used it every day for over 25 years and was sad when it broke. Couldn't find one in my local shops so purchased online. The new black one is the same great quality which is lovely to see. Ordered and received within a couple of days.”

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Posted 1 year ago

“Very helpful,pleasant, efficient and informative.”

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Posted 1 year ago

“Very happy with the item I ordered and the speedy delivery. Thank you!”

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Posted 1 year ago

“well made sturdy bowl and washing up rack, have bought Addis for many years and not been disappointed”

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Posted 1 year ago

“I was very pleased to receive my additional floor wipe, almost by return post..”

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Posted 1 year ago

“The website was easy to navigate and order from and the stuff was dispatch quickly, unfortunately there was an issue with the delivery company but I finally got the order, although it took them a week!”

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Posted 1 year ago

“Super quality and style”

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Posted 1 year ago

“Very reliable and always useful.”

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Posted 1 year ago

“I knew exactly what I wanted, looked at Amazon thought try Addis direct. Addis were better priced by far even comparing with Amazon Prime.Great value for money,quick delivery and well packaged.Well chuffed.”

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Posted 1 year ago

“Good dish drainer. Plastic feet to keep it from going rusty. Plenty of capacity.”

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Posted 1 year ago

“Very pleased with my step stool, in fact, this is the third I have purchased over the years. I was so pleased that you still sold them.”

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Posted 1 year ago

“Addis is much better quality than Sistema so I won’t be buying anything else now”

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Posted 1 year ago

“I'm glad to read that you are passionate about your customers and so should be grateful for your help. On 24th July I placed order no 100156476. However, and despite speaking to you in the meantime, the order still has not arrived. Would you please ensure that my order is delivered as a matter of urgency, Richard Allen”

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Posted 1 year ago

Hi Richard, I apologise that you have not yet received your order. I recall our call earlier this week and as advised then, because your order was unable to be delivered due to no one being home to accept the parcel it has been returned to sender. Usually in this instance we would charge a delivery fee to resend your order, however we have arranged for a new order to be sent to you free of charge. I can see that this has been booked in with DX this morning, so should be delivered shortly. We always advise that orders will arrive within 5 working days. If you do not receive your tracking email in the next 24 hours please email info@addis.co.uk so that I can manually send that over to you so that you can see when your parcel will be delivered and rearrange delivery as required. Kind Regards, Addis

Posted 1 year ago

“So easy to order direct from Addis rather than trawling the high street or the internet and cheaper so even better. I wanted 4 different pieces which I'd never been able to get from just one other supplier”

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Posted 1 year ago

“I placed an order for a washing up bowl. The service I have received has been very prompt and very courteous. I’m really happy with my bowl.”

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Posted 1 year ago

“Standard delivery time, product is (black kitchen bin) is well made and functional. Would recommend.”

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Posted 1 year ago

“Great product and great price direct from the manufacturer. Better value than the same product on other websites!”

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Posted 1 year ago

“Bought an Addis spray mop almost two years ago and wouldn’t be without it. Was advised to use this type of spray mop when we had Karndean flooring laid in our kitchen/dining area and Addis is a name I know and trust. The spray mop is really easy to use, the head turns 360 degrees so you can pretty much clean all corners and awkward spaces (like behind pedestal basins). I bought two extra cleaning pads for mine, so if one’s in the wash, I’ve got spares to use. Would highly recommend and I’d definitely buy it again.”

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Posted 1 year ago

“Found what I wanted at a reasonable price. Easy to order and swift delivery.”

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Posted 1 year ago

“Really good service”

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Posted 1 year ago

Addis Housewares Ltd is rated 4.5 based on 864 reviews