Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

Visit Website

Write Your review

Tell us how Activity Toys Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Activity Toys Direct 5 star review on 23rd March 2024

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant fast and efficient service and value for money - our 21 month old granddaughter LOVES her new water table .. perfect to occupy the Lottie ones during this challenging time - thank you!!”

Helpful Report

Posted 5 years ago

“Activity toys as a company is excellent. I ordered the wrong swing set first and they helped me out instantly, no problem at all. The swing set structure I ordered, plum marmoset double swing is of excellent quality, strong thick wood. The only thing I would change is the swing seat attachments that it comes with, the rope is very thin, and so cheapens what is a quality swing set. All in all however I am very happy with my purchase. Thank you.”

Helpful Report

Posted 5 years ago

“I was amazed at the service I received. In these terrible times my order was despatched quickly and arrived in perfect condition. Thank you, I will strongly recommend you to others. Keep safe and stay healthy Annie”

Helpful Report

Posted 5 years ago

“My grandaughters love there double swing set and excellent service from your company even through these tough times ⭐⭐⭐⭐⭐”

Helpful Report

Posted 5 years ago

“Great customer service, fast delivery and perfect for the children during our time at home.”

Helpful Report

Posted 5 years ago

“Easy ordering, quick delivery. Great product.”

Helpful Report

Posted 5 years ago

“Great services and product.”

Helpful Report

Posted 5 years ago

“Costumer service was outstanding I rang to check store was open and delivery changed with the current climate the gentleman was very helpful! My order came the very next day and delivery was free! Will definitely order from activity toys direct again! The actual climbing frame in my opinion was very difficult to build but we are not very good at flat pack items! But now it is up we are very very very happy and my baby loves it!”

Activity Toys Direct 5 star review on 3rd April 2020

Helpful Report

Posted 5 years ago

“Item arrived quicker than expected. Item. Was easy to put together. My littke one loves it”

Helpful Report

Posted 5 years ago

“It was easy to set up and I use it with my son very sturdy. Lots of hours of fun! Very pleased.”

Helpful Report

Posted 5 years ago

“Great price, great product. Understand why it was cheaper though as maybe a manufacture flaw in that the holes were not already there to screw the bits together.”

Helpful Report

Posted 5 years ago

“Grandchildren very happy with their sandpit”

Helpful Report

Posted 5 years ago

“Order placed then automatically cancelled the next day due to item no longer being available. Very disappointing.”

Helpful Report

Posted 5 years ago

“As ordered and quick delivery - good service”

Helpful Report

Posted 5 years ago

“Excellent service and communication, delivery within 24hours and great product. Will definitely use you again Thank you”

Helpful Report

Posted 5 years ago

“My grandchildren are loving their new sand and water play. It is very sturdy so will give many years of fun. I wish you could also order play sand. I am very impressed with this company informing me along the way my progress of delivery. Highly recommended.”

Helpful Report

Posted 5 years ago

“Brilliant swing, kids love it already”

Helpful Report

Posted 5 years ago

“This is perfect for children of all ages - sturdy and it looks good in your garden - my kids love it Thank you x”

Helpful Report

Posted 5 years ago

“Great product, quick delivery,”

Helpful Report

Posted 5 years ago

“This was a gift to my grandchildren at the start of lockdown. My granddaughter aged 5 months would never have had a swing otherwise. It’s perfect easily assembled and her toddler brother can push her in the low frame and have a swing himself in the larger one!”

Helpful Report

Posted 5 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews