Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,962 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Regular contact with the company regarding stock coming in. I cannot recommend this business enough. 5 stars. Thank you”

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Posted 5 years ago

“Arrived in good condition and promptly.”

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Posted 5 years ago

“Our trampoline was delivered the next day after ordering. Brilliant 5 star service”

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Posted 5 years ago

“Despite lockdown, super quick delivery and well packaged. Unicorn rollercoaster is a big hit and providing hours of fun”

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Posted 5 years ago

“Came across this site when searching for an activity centre for my little one. Loads of choice and at good prices. Came really quickly and kept up to date with delivery updates. The activity centre is great. Will use this website in future when more activity toys are required!”

Activity Toys Direct 5 star review on 10th April 2020

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Posted 5 years ago

“I got this desk for my sons 2nd Birthday and he loves it! Brilliant idea to have the white board too! Fast delivery.... happy customer 👍”

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Posted 5 years ago

“Ordered a water table. Activity Toys Direct took the payment and texted when the order would be delivered that day. Got an email later that day saying that the item was not in stock and my order was cancelled. Got another email 24hrs later saying the item was on its way. Appalling customer service! Keep away.”

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Posted 5 years ago

“Item delivered on time and very pleased with the service”

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Posted 5 years ago

“Thank you for delivering so fast, especially during these times. We really appreciate it because our nursery is shut and we have to work still. These toys are keeping our little well entertained, she loves them! Thank you”

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Posted 5 years ago

“My grandson is really enjoying playing with his waterfall in this lockdown time.”

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Posted 5 years ago

“Children 1,3 ,7 great for all .Changed one of the swing seats to accommodate a baby”

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Posted 5 years ago

“Brilliant toy. well made. good size. grandson loves it would lv to buy more and probably will do.”

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Posted 5 years ago

“Brilliant quality and my 2 year old grandson is loving it in the garden :)”

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Posted 5 years ago

“Fantastic swings good price my 6 and 8 year old are very happy”

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Posted 5 years ago

“Very good communication and quick delivery. Would highly recommend”

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Posted 5 years ago

“Sadly I was rather disappointed with the unit. The slide has a good 10cm drop at the end, it doesn't sit very flush with the ground and my son was hurting his back on it everytime he went down it and I was only using it in the house. I did ask to return as its not fit for purpose but was advised I was not allowed to return once the item was assembled and used and that I can see from the pictures what it is like!! On a positive note, delivery was quick.”

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Posted 5 years ago

“Well worth the money”

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Posted 5 years ago

“Fantastic Toy! Our Son (2.5years) absolutely LOVES it to bits!!! Very quick delivery, great customer service, very easy to use website. What more could you want!!! Thank you!”

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Posted 5 years ago

“Easy on line ordering, great communication about delivery and received exactly as expected, our grand daughter couldn't be more pleased”

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Posted 5 years ago

“The quality of the product is actually very good. However I would imagine that the rather tricky assembly would be made easier if you had instructions that matched the product - we got instruction for above ground trampoline with side nets and we had an in ground trampoline without nets which meant we had to rely on you tube and guess work. Would also help to publish guidance on hole depth and size on website.”

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Posted 5 years ago

Activity Toys Direct is rated 4.6 based on 2,962 reviews