Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,962 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They delivered for free the very next day, and we are delighted with the swing and trapeze. Easy to assemble, looks great and most importantly, our granddaughter loves it!”

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Posted 8 years ago

“Very quick delivery. A part was broken but arrived the day after as requested. Product is of a high quality”

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Posted 8 years ago

“Super fast delivery, friendly professional guy that delivered, item is fab my daughter loves it and has already spent hours playing with it”

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Posted 8 years ago

“Quick delivery, great product. Looks good in the garden, quality materials used, nice solid colurs, very easy to put together and sturdy. My grandaughter loves it.”

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Posted 8 years ago

“Our toy was damaged. Still waiting contact from team.”

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Posted 8 years ago

“Going to give it as a present , so not used yet but it looks wonderful and is very robust . Also it came in a nice sturdy box . Thank you”

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Posted 8 years ago

“Efficient service, delivered as promised. All parts in tact. One vey happy 6 year old is now the owner off a Plum 8ft trampoline”

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Posted 8 years ago

“I ordered a swing set on a Saturday for delivery the following Wednesday. 3 of the required 4 packages were delivered on the Thursday. Activity Toys said it was a problem within TNT. It is now Monday of the following week (9 days after placing the order) and the missing item has still not been delivered. I have contacted Activity Toys who have apologised and said they will get a replacement delivered tomorrow. The annoying part is that I had set aside days of last week to erect the swing set.”

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Posted 8 years ago

“I preordered the item as it was currently out of stock. Was a little wary as some other reviews said service was poor but my order was delivered within two days of re-stock date. Another reviewer had said the water table was difficult to assemble but don't be put off as the instructions are easy to follow and it all goes together quite simply.”

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Posted 8 years ago

“Prompt delivery and excellent swing”

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Posted 8 years ago

“2 out of 3 parts came next day and the other arrived another 24hrs later (due to courier computer crash?) but rain stopped play! I assembled the frame after reading the instructions and counting out the parts. It took about 2hrs working alone at my leisurely pace, with the rain starting yet again. Next morning, I used ready mix (3 bags) to set the anchors in the lawn and had the legs screwed down an hour later. After curing overnight, my daughters (6 and 9) were up early to try it out before school! They love it and I enjoyed putting it together.”

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Posted 8 years ago

“Product good and delivery was on day requested.”

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Posted 8 years ago

“Ordered, confirmed and arrived exactly as it said it would”

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Posted 8 years ago

“Free and fast delivery. Good quality product.”

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Posted 8 years ago

“Really sturdy kids loved it”

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Posted 8 years ago

“Swing worked exactly as described and very simple to put up. Delivery was very quick and driver even put it in our back garden.”

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Posted 8 years ago

“Good quality product and also prompt with aftersales care.”

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Posted 8 years ago

“Very good quality kids love it .”

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Posted 8 years ago

“Excellent service from start to finish”

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Posted 8 years ago

“Very good customer service skills with amazing delivery of products would defiently recommend to family and friends”

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Posted 8 years ago

Activity Toys Direct is rated 4.6 based on 2,962 reviews