Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,962 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, speedy delivery and price excellent. Product supplied was really good quality”

Helpful Report

Posted 8 years ago

“I appreciate you sending a replacement part. However, you missed the whole point on this issue! In more than one occasion you failed to acknowledge the fact that my order was supposed to be a surprise birthday present. It should have been delivered complete on time and fit for purpose. At least one of the above was at breach in this transaction! ATD made more than one mistake on my order which has caused distress and inconvenience to me and to other members of my family. You should refer to the regulator’s handbook which says you can award a fair compensation that’s proportionate reflection of the impact a business’s action had on their customer before typing your next email! Mrs Young-Guesmi”

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Posted 8 years ago

“The item was received quickly and promptly by my daughter for her son's birthday. It was left a neighbours house as requested.”

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Posted 8 years ago

“Excellent product delivery prompt”

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Posted 8 years ago

“Very quick and no hassle delivery, great price....very happy”

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Posted 8 years ago

“Once again ordering and delivery process was faultless.”

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Posted 8 years ago

“When we unpacked, on Saturday, the various parcels left by the courier, it was apparent that the main pack of screws etc, 'fastener list' (Wood pack 5), was totally missing. This meant there was no way to put the Climbing Cube Play Centre together at all. Contacted manufacturer and they are sending us the missing pack.”

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Posted 8 years ago

“Excellent product, good service and good price”

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Posted 8 years ago

“My granddaughter is having great fun on this slide well worth having the extension piece because she hurtles down at speed. Very sturdy pleased with my purchase.”

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Posted 8 years ago

“Very happy with delivery. Very happy with quality and build instructions.Good quality and good price.Having 10 grandchildren the swing ,glider and see saw has already given a lot of fun.certainly will keep looking at activity toys direct. Lee. Devon”

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Posted 8 years ago

“Really good product, very happy with it. Kids absolutely love it! Unfortunately we were missing a couple of bits including a bag of screws and 1 piece of wood. A couple of pieces also had the pre-screwed holes in the wrong place.”

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Posted 8 years ago

“Quick delivery Not v sturdy and a lot of screws Lift up desk is wood not plastic. Wobbles a bit”

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Posted 8 years ago

“Arrived promptly and our 8 year old loves it!! Great buy!!”

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Posted 8 years ago

“Wonderful company to deal with and product competitivly priced I had been previously let down by a well knw company and found this independent on the Internet and very pleased that I did as the service & next day delivery was exceptional. Thank u”

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Posted 8 years ago

“Loved the product we bought was exactly what we wanted. With regards to the delivery they delivered to the wrong house on a different road and they completely ignored the special delivery instructions because had they of done so then they would have called so we could of advised where to go. Luckily the house it was delivered to was honest and we got it back but we had to go round the houses in order to get it. Not ideal at all!”

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Posted 8 years ago

“first class no nonsense”

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Posted 8 years ago

“Gchildren loved them. Easy to mount on our apple trees.”

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Posted 8 years ago

“Very fast delivery. Product well packaged and protected.”

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Posted 8 years ago

“Excellent fast service and good quality product :-)”

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Posted 8 years ago

“Delivered promptly and happy with purchase”

Helpful Report

Posted 8 years ago

Activity Toys Direct is rated 4.6 based on 2,962 reviews