Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So impressed with the service from purchasing to delivery. The swing was erected the following day and we are so happy with our purchase. Our 8 year old daughter absolutly loves it. Highly recommended "Activity toys direct"”

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Posted 6 years ago

“excellent toy the kids love it.”

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Posted 6 years ago

“Fantastic service. Helped me on the phone with my query. Great priced product and free next day delivery. Couldn’t be happier.”

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Posted 6 years ago

“Will use again!!!”

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Posted 6 years ago

“Item delivered as promised. Grandson loved but a piece missing. ATD responded positively and arranged for replacement to be sent direct from manufacturer in very short time. Excellent service.”

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Posted 6 years ago

“Quick delivery. Great trampoline at a very good price.”

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Posted 6 years ago

“Great product (Plum wooden swing), super fast despatch and delivery, wonderful service !”

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Posted 6 years ago

“Kids love it, my 9 year old can't use all the features as she is getting a little big for it, but my 3 year old is going to get years of fun out of it...”

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Posted 6 years ago

“Awesome Company, well in my experience anyway. Ordered at the best price I found on-line with extra FREE mats too. Item was well made with mostly clear instructions. Could choose a delivery slot which was promptly delivered with no hassle. Even paid via Paypal too. Definitely would buy from again.”

Activity Toys Direct 5 star review on 10th June 2018

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Posted 6 years ago

“The mud pie kitchen is fantastic & the grandchildren will love it. There is a rustic charm about it which means splinters! Only downfall, I have blisters on my blisters from constructing it.”

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Posted 6 years ago

“Very quick delivery, and quite easy to assemble, took two of us both woman no men involved lol so think we did a good job doing it in 7 hours with a couple of tea breaks, kids aged 8,6 and 4 totally love it and play on it all the time thank you x x”

Activity Toys Direct 5 star review on 9th June 2018

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Posted 6 years ago

“Order went through very smoothly. Great quality product at an excellent price.”

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Posted 6 years ago

“My first order was wrong but after a very helpful phone call I quickly had my right order the very next day as promised thanks”

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Posted 6 years ago

“Received my order in time for the weekend as planned only to find several pieces missing. 18 to be precise! ATD contacted Plum who said there’s an addendum to the instructions so it turned out I only had 9 pieces missing - not as bad I suppose! Almost three weeks on I still don’t have the missing pieces and after several calls it turns out Parcelforce attempted delivery and left a calling card - turns out to the incorrect address! I’ve made a number of calls, only ever been updated when I call and I still don’t have my three year olds birthday present. I’m sure it’ll get sorted out but I’m over this now and so are the kids! Underwhelmed.”

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Posted 6 years ago

“Excellent customer service”

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Posted 6 years ago

“First class product”

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Posted 6 years ago

“Excellent service and delivery. Climbing frame superb. Made a little boy very happy. Thanks to the lady who answered my questions on the phone. She was so nice. Took 2 people to build in 2 hours but good instruction booklet. Free delivery too.”

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Posted 6 years ago

“Managed to get next day delivery with not much notice. Delivery charge was not too excessive. Even advised to ring later to ensure order was processed and on track. Excellent service”

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Posted 6 years ago

“quick delivery, excellent price. happy daughter :-)”

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Posted 6 years ago

“The order process was easy and delivery exactly on schedule. The sand pit was great and my two grandchildren lived it. Good size and quality.”

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Posted 6 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews