Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

Visit Website

Write Your review

Tell us how Activity Toys Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent prompt delivery with good prior notice of time of arrival of order BUT parts missing from package! Such a disappointment after a good start! Still waiting for parts and no apology!!”

Helpful Report

Posted 6 years ago

“Great sandpit, with exceptional delivery”

Helpful Report

Posted 6 years ago

“Excellent price very good customer service . But easy to assemble not”

Activity Toys Direct 5 star review on 7th June 2018

Helpful Report

Posted 6 years ago

“Superb service , sent a trampoline back from Amazon as it was over 2 weeks late. Great communication and great products. Highly recommended.”

Helpful Report

Posted 6 years ago

“Purchased a double swing at a very good price which arrived the next day which as excellent with no delivery charge - looks good it's a suprise for my grandgaughters who will love it”

Helpful Report

Posted 6 years ago

“Very quick and free delivery also cheaper than any other retailers”

Helpful Report

Posted 6 years ago

“Very acurrate information with regard to the delivery, delivery date options and prompt delivery on the day - as this gift is a birthday present it has not as yet be given so therefore it has not been opened.”

Helpful Report

Posted 6 years ago

“Fast free delivery excellent quality goods”

Helpful Report

Posted 6 years ago

“I bought the plum metal climbing frame with slide from Activity Toys Direct. The customer services and support were excellent. I had some trouble getting the frame together and got good advice from the help centre. The climbing frame is great now that it's finally ready! My kids ages 2 and 5 both love it. It has several activities and is great for the price.”

Helpful Report

Posted 6 years ago

“Excellent price, in stock, delivered next day and as described. What more to say?”

Helpful Report

Posted 6 years ago

“Great customer service, purchased Plum climbing pyramid good and solid Great Grandson loves it Just one thing the metal steps to the slide would benefit from anti slip covers. but other than that great item.”

Helpful Report

Posted 6 years ago

“Woodland Discovery Treehouse Great price. Great delivery options, swift delivery. However, delivery times not adhered to; meant to be between 9am and 6pm but was delivered when I was out dropping my son off at 8:30 and left in my driveway😏🤨 (my neighbour did sign for it) Climbing frame itself is great! My little boy loves it!”

Helpful Report

Posted 6 years ago

“I purchased a Plum 2 in 1 garden swing set. My order was dealt with quickly and delivery arrived as advised. Good product, only comment is that recommended method of securing swing to ground is to cement securing pegs into the ground. I am sure this would be difficult for some purchasers, and I was not aware of it from reading product description.”

Helpful Report

Posted 6 years ago

“The mini goals we bought were perfect for our 3 year old grandson. The delivery process was excellent, within 30 minutes of the planned time. the mini goals are robust, easy to fold and store and wee Thomas loves them!”

Helpful Report

Posted 7 years ago

“Great service and delivery. Would highly recommend.”

Helpful Report

Posted 7 years ago

“everything was perfect”

Helpful Report

Posted 7 years ago

“Super fast delivery 📦 my children were so happy to come home from school to find the water table I had built for them that morning 😊 Cheaper than other online competitors too !”

Helpful Report

Posted 7 years ago

“Great product, genuinely easy to build and the little man is going to love waking up to find it there! The only downside is that I didn't have this kind of thing when I was a child.”

Helpful Report

Posted 7 years ago

“Solid, easy construction, the kids love it!!”

Helpful Report

Posted 7 years ago

“It’s a big wagon you have to have big car . Wheels fall off while we were playing so had to order new parts for an extra £5 . Belts come off too .”

Helpful Report

Posted 7 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews