Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was easy to order from and order arrived as expected without faults.”

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Posted 3 years ago

“Easy to order and next day delivery was just perfect. Couldn’t be happier.”

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Posted 3 years ago

“Absolutely perfect service”

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Posted 3 years ago

“Wow! Best garden toy ever! Bought the Unicorn Roller Coaster for my grand daughters Age 4,3,2 - They LOVE it as do all our visitors children! Not only is it a ride on, the lights and sounds are the icing on the cake. I even put it together myself. Great product, Great Service - Thank You. *****”

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Posted 3 years ago

“The quality and then price for the item was exceptional 😁 much, much cheaper than Argos and still managed to fit it in our tiny flat...I would give 5 stars but the driver was a little miserable even though I advised him that he could leave the box in our communal area until my partner got back 🤷🏾‍♀️”

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Posted 3 years ago

“Very fast delivery. Sturdy construction, & great value for money, my grandchild had great fun playing on this roller coaster.”

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Posted 3 years ago

“my kids absolutely love this!! although a bit pricey, but they love it”

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Posted 3 years ago

“Super fast delivery and well packaged , fingers crossed my kiddiwinks will have loads of fun playing with them . Thankyou Toys Direct !”

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Posted 3 years ago

“Grandsons present was a complete failure. The sit on car I purchased had no bolts to hold on either the wheels or steering wheel. His mum is now queuing on line with customer services for replacement parts. He is only two and doesn’t understand he can’t have it to play with yet. Not impressed so far and probably won’t shop here in July when my grand daughter has her first birthday.”

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Posted 3 years ago

Good Afternoon, I am terribly sorry to hear this. All our items come sealed from manufacturer and go straight to our customer. I cannot see any correspondence with regards to this order. Please email us on mail@acivitytoysdirect.com and we can be sure to get this resolved. Kind Regards, ATD

Posted 3 years ago

“Arrived on day due, was missing a small part and the instructions (although was able to construct without these). Called up and spoke with Garry, he emailed over the instructions the same day and the missing part and hard copy of the instructions arrived within a few days. Happy with product and service.”

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Posted 3 years ago

“Very quick delivery and delivered when stated. Easy to order too.”

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Posted 3 years ago

“Would have scored higher but delivery delays let you down. No quibble re the goods themselves.”

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Posted 3 years ago

“Customer service was fantastic, very prompt response to emails.would have given 5 stars but courier company they use let them down”

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Posted 3 years ago

“Arrived promptly, my son loves the water table. Would Highly recommend.”

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Posted 3 years ago

“The children have thoroughly loved the wagon and have spent many an hour pulling each other around in it, filling it with items and riding in it.”

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Posted 4 years ago

“Speedy delivery , great price , will definitely be ordering in the future from You , well done Toys Direct 👍👍👍”

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Posted 4 years ago

“Such a fun wagon, easy to manoeuvre, so well made & so sturdy. My grandchildren love it!!”

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Posted 4 years ago

“Thank you so much. Xx”

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Posted 4 years ago

“I have purchased quite a few toys from Activity Toys Direct and I have been pleased with the quality of the products. The friendly staff and the speed of delivery.”

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Posted 4 years ago

“The climbing frame itself is absolutely perfect for my 2 year old, he absolutely loves it! My critism is that a lot of the holes do not align properly which meant it was impossible to screw certain parts fully making it less secure and it's okay for me as I only have the 1 child but the picture is deceiving, there's no way 3 children can play on it with a lot of space so If anyone has more than 1 child bare that in mind. Overall worth the money and a great addition to the garden.”

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Posted 4 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews