Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought Thomas the tank roller coaster. For my grandchildren they were so pleased with their new toy. Played with it for hours and hours. They went home completely shattered. Well made and safe for younger children.”

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Posted 3 years ago

“Amazing service, friendly and super helpful! Will definitely purchase from this site again! Highly recommend”

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Posted 3 years ago

“Excellent service, swing arrived well packaged and on time. No problems.”

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Posted 3 years ago

“Bought a 12ft plum trampoline came next day as stated had a problem with the mat brilliant customer service which sent me a new one out ASAP excellent product”

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Posted 3 years ago

“The waterfall is a great success with the children. Colourful, good quality plastic, easy to assemble, good height for a 2 and 3 year olds. Both of them can play at the same time. Not happy with the delivery. The driver left the big box on the doorstep in London without waiting for someone to take it. It took me 60 sec to open the front door and the driver had already gone.”

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Posted 3 years ago

“fantastic can not fault this company defo order again customer service superb”

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Posted 3 years ago

“Next day delivery was really good. Very easy to assemble children love it”

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Posted 3 years ago

“Had a part missing which was disappointing but gained a part that was not in the instructions and nowhere for it to go at all so it obviously doesn’t belong in this package , you do expect everything to be there when you are buying something that isn’t exactly that cheap now I’m left with two empty spaces, I don’t get why I had to pierce the screws through hard plastic which wasn’t that easy for me personally but I got there in the end I wouldn’t recommend if you have problems with your hands. I would expect the holes to already be there for the screws to go into. Apart from the missing part and the screw holes it’s a nice water table and sturdy and I’m sure he will enjoy it. I’m really disappointed with the missing part as things like that bug me but didn’t realise until I had put it up and it’s my sons birthday so I don’t want to box it back up and disappointment him so I’ll suck it up.”

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Posted 3 years ago

“Great products, great service will definitely order again from them”

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Posted 3 years ago

“The Step2 Waterfall Water wall is double sided. More than one child can play with it at once but more pieces would be nice to avoid squabbles. The children love scooping the water from the basin and pouring it into the top and Watch it travels through the zigzags, funnels and spinners. Move the pieces is a good idea, so the children could move them around to create a new water maze. There is a 13 piece accessory set is not enough for more than one child, so more pieces would be better.”

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Posted 3 years ago

“Delighted with the price, quality and delivery of our swing. I had to call ‘Activity Toys Direct’ with a query about delivery and they took the time to check how many drop-offs were scheduled before ours. Great service and great product.”

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Posted 3 years ago

“I havnt recieved my order yet !!!”

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Posted 3 years ago

“Arrived early which was great! My 17month old hasn’t stopped playing with it outdoors and indoors. Brilliant toy with lots of things to keep little ones busy! Although a little expensive I felt it was soo worth the money as my daughter and son love it! Thank you Toys Direct!”

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Posted 3 years ago

“Superb service. Answered email enquiry promptly and delivered item the next working day.”

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Posted 3 years ago

“I spent ages looking at sand and water table before deciding on this one. It was one of the biggest and I loved the fact that the lid was held on by elastic straps. The parasol is great for keeping the sun off and the kids really love it. Easy to assemble and put away every night. Would definitely recommend”

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Posted 3 years ago

“Purchased the Thomas the Tank Engine rollercoaster from Activity Toys Direct. From start to finish the service provided was outstanding. Ordering, payment, delivery were all so secure and simple, communication was brilliant. When the product arrived I was even more thrilled as it is a fantastic outdoor toy for my nephew and he absolutely loves it! Can’t recommend Activity Toys Direct highly enough they provided a 5 star service at a great price and I will definitely be purchasing more items soon. Thank you so much the whole team deserve the highest praise. Wonderful company. Kind regards. K. Weston.”

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Posted 3 years ago

“Good quality wooden child’s swing, we also bought the toddler chair, which was very easy to assemble!”

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Posted 3 years ago

“Excellent product supplied quickly at a very good price.”

Activity Toys Direct 5 star review on 9th June 2021

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Posted 3 years ago

“On time with delivery all good.”

Activity Toys Direct 5 star review on 7th June 2021

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Posted 3 years ago

“Plum Swing arrived on time and as described. Took a few hours to assemble but nothing too complicated. All in all, happy with the price, goods and service.”

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Posted 3 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews