Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Window Films Direx Limited, Unit 1 Hudsons Drive, Hudsons Trading Estate, Cotteridge, Birmingham
Rating: 4.75

4.8 Rating 2,076 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 2,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Window Films Direx Limited,
Unit 1 Hudsons Drive, Hudsons Trading Estate,
Cotteridge
Birmingham
B30 3BB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Active have a good website, their telephone contact line was fine and customer agents are helpful. Their autromatic emails keeping the customer aware of progress from acceptance through order confirmation to shipping were good. Only issue is tracking delivery as there is no tracking option unless an account is held - which the occasional user would not want. However delivery was made within 4 days so I'm not complaining. Packaging was robust and contents were in perfect condition.”

Helpful Report

Posted 4 years ago

“Excellent company to buy from, website easy to use, product came quickly and well packaged, film is a little tricky to use, 2nd attempt was a lot better than my 1st.”

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Posted 4 years ago

“Very happy with the product and the outcome of what product was used for.”

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Posted 4 years ago

“Extremely fast delivery. Good online instructions, managed to get it all applied with only a minimum amount of user error and really pleased with the pattern I chose. Looks great.”

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Posted 4 years ago

“I received the goods within the delivery time - thank you. The product looks good quality although I haven’t had an opportunity to use it yet. 5 stars for excellent service and quality”

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Posted 4 years ago

“Well packaged quick delivery very good company”

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Posted 4 years ago

“Really prompt service, Good product, well packaged.Very good installation video makes it very easy to install.”

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Posted 4 years ago

“Great product and company I purchased the film for my east facing porch door, the sun is very bright until 13.00 hours and was fading the hardwood internal doors. I have redone the doors and with the film on the glazed porch door there is a great less sunlight coming in so its a win win for me. I had never fitted a external film on glazing before but it was easy and most of all the wife is pleased (Bonus).”

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Posted 4 years ago

“Nice lower costing window blade, I use it to blade off the water from the shower before I dry it and at 10" it's just the right size for the shower panels. Arrived very promptly. Would buy again.”

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Posted 4 years ago

“Absolutely delighted with the product. Thinking of doing the rest of the downstairs with it.”

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Posted 4 years ago

“product very good . worked well . Maybe put instructions outside roll as I didn't discover them until I was doing my last window ! (fortunately I'd watched the how to video instead!)”

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Posted 4 years ago

“Fast delivery, great frosted covering product.”

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Posted 4 years ago

“Delivery time prompt. I just finished fitting it to the windows, my first impression are good”

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Posted 4 years ago

“East to order, prompt delivery and good product”

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Posted 4 years ago

“Ordered heat reflective window film. Arrived on time and easy to fit. Great service and very happy with the results.”

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Posted 4 years ago

“The window film arrived promptly and was as advertised. Whilst the enclosed instructions were good, I did find the link to the instructional video of particular help.”

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Posted 4 years ago

“It was very easy to order from the company and my order arrived promptly and well boxed. Its not been affixed to the window as yet but I will post a further note later.”

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Posted 4 years ago

“A very painless firm to do business with.”

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Posted 4 years ago

“Excellent service from Window Films Direx, The four 3m length rolls of Polycarbone vinyl film was delivered extremely quickly and with the very clear fitting instructions and video made the task far easier than having to guess a fitting method. Communication with Martha was really good and all questions asked by e mail were answered within 2 hours. Would definitely recommend to anyone thinking of purchasing from their extensive range of window tinting. films. Would use again with no hesitation.”

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Posted 4 years ago

“Always an easy transaction to purchase from Window Films. Website is very clear and items are well packed and delivered quickly. High quality product that we will continue to use.”

Helpful Report

Posted 4 years ago

Window Films Direx Limited is rated 4.8 based on 2,076 reviews