Ackerman Music Reviews

Name: Ackerman Music
Address: 163 Portland Road, Hove
Rating: 4.92

4.9 Rating 9,184 Reviews

98 %

of reviewers recommend Ackerman Music

4.9

Based on 9,184 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0333 3440070

Email:

info@ackermanmusic.co.uk

Location:

163 Portland Road
Hove
BN3 5QJ

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Ackerman Music 5 star review on 23rd April 2023

David R

Ackerman Music 5 star review on 9th February 2023

David J

Ackerman Music 5 star review on 14th December 2022

Debby J

Ackerman Music 5 star review on 7th March 2022

Hannah C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My most recent sheet music order was quickly and efficiently processed. My previous contact had been a clarinet service. All dealings were friendly and efficient except that I had to return it for overlooked work on a cork joint.”

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Posted 5 years ago

“Really happy with the sax but there was no indication from the packaging that the box had been opened and the pre sale inspection and set up had taken place as promised. Obviously I could have got it cheaper from the internet but bought it on the pretext of this work being undertaken prior to shipping”

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Posted 5 years ago

Hello there. Thank you for your review. Please be assured that no instruments leave us without being checked over first. We will always ensure they are set up and working correctly in our workshop before sending them out. We always try and repackage them as neatly as possible - I'm glad we did a good job with that! Kind regards Anthony

Posted 5 years ago

“Still giving the spray a trial. Tried putting up nose, but nose bled. It does refresh the throat. Need to use a bit longer to test singing voice.”

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Posted 5 years ago

“What? Not 5 stars? Well Yamaha silent brass mute was competitively priced, postage was prompt and it was well packaged. But as it was wanted as a Christmas present, it hasn't been through the acid test of fit for purpose, and then you could get into returns policies etc. So hence I hold one star back until its been used and kept, (or returned). Such a scrooge!”

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Posted 5 years ago

“The music arrived in good time at a competitive price.”

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Posted 5 years ago

“Ackerman Music always tries to give good service.”

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Posted 5 years ago

“Box of reeds was not secured enough. Better sticky tape needed. Checked 10 reeds were there OK.”

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Posted 5 years ago

“Cheaper price and fast delivery”

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Posted 5 years ago

“Item arrived quickly but was disappointed in the musical notes stuck on dominoes, although I knew it was sold as seconds. It was not good enough to play the game with!”

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Posted 5 years ago

“Very pleased with the service although the image shown was in colour but the item received was in black and white.”

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Posted 5 years ago

“The price was really good and the postage was free. The music book reached us in very good condition, however, it reached us on the 7th day (the postcode was missing and I had requested if could have it on day 5). It would have been beneficial to have a tracking number to check when it was arriving.”

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Posted 5 years ago

“The delivery of the item was excellent and item I had looked good but the on line form was a little tricky but the lady spoke to was very helpful when I had accidentally ordered 2books”

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Posted 5 years ago

“I ordered this sheet music and it arrived with a good sturdy package, not even a scratch on the book! Good service. The book is great too.”

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Posted 5 years ago

“Fast service.”

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Posted 5 years ago

“Fast delivery and well packed.”

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Posted 5 years ago

“Very speedy delivery. Had to ring up to check that I was ordering the correct book, as the photo didn't match the description on the website! Very friendly customer service.”

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Posted 5 years ago

“My order was processed quickly, but the wrong edition arrived. A simple phone call and the correct book was sent out, arriving a few days later. Good customer service”

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Posted 5 years ago

“Great service and price thankyou”

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Posted 5 years ago

“Very good service.”

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Posted 5 years ago

“Administration and delivery very good and I will be quite happy to deal with you again. BUT please make sure that your advertising is accurate - no stating that the score is included when it isn't, I was somewhat embarrassed at having to explain the position to my daughter who was the recipient of the goods as a birthday present. Other than that you score very highly. John Wormell”

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Posted 5 years ago

Ackerman Music is rated 4.9 based on 9,184 reviews