Ackerman Music Reviews

Name: Ackerman Music
Address: 163 Portland Road, Hove
Rating: 4.93

4.9 Rating 11,194 Reviews

98 %

of reviewers recommend Ackerman Music

4.9

Based on 11,194 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0333 3440070

Email:

info@ackermanmusic.co.uk

Location:

163 Portland Road
Hove
BN3 5QJ

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Ackerman Music 5 star review on 28th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on a Sunday night, dispatched on Monday morning, great service!”

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Posted 3 years ago

“All great. Service fab and book is wonderful”

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Posted 3 years ago

“I have not received the book I purchased. And when I wrote to Ackerman Music to ask why they replied it’s all because of Royal mail striking. And you didn’t provide me a tracking number about the delivery. The website seems like a big liar, you received my money but I didn’t receive the music book at all.”

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Posted 3 years ago

Thank you for your email. This item was send 1st class with Royal Mail on Sat 3rd December to your address We are noticing an awful lot of customers still haven’t received their post from the end of November/start of December thanks to the Royal Mail strikes. Hopefully it will arrive with you in the next few days (although please bear in mind there is yet another strike on Wednesday and Thursday this week) There are Royla Mail Strikes, Snow and Christmas post which is the busiest time of the year. Do not call us liars as we are most certainly not. Due to the current postal strikes all couriers and delivery services are experiencing delays in deliveries. While we always try to ship your goods on the same day you order them, we cannot guarantee a delivery date at this time. Please be patient as everyone from the shop and the delivery companies will do all we can to make sure you get your order as quickly as possible.

Posted 3 years ago

“Very efficient and good quality products”

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Posted 3 years ago

“I cannot fault at all”

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Posted 3 years ago

“Excellent super quick excellent value. Thank you”

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Posted 3 years ago

“Massive range of stock for all instruments and wide range of genre, competitive prices and a great online service. My order was swiftly processed and when held up by Royal Mail strikes, I had very quick reply and reassurance when contacting Ackerman by email. Highly recommended!!”

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Posted 3 years ago

“Very good service and excellent price. Highly recommended.”

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Posted 3 years ago

“I haven’t received the item yet Harry Morgan 07895 431486”

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Posted 3 years ago

“Great service - friendly staff on the phone and quick despatch of the music we needed in a hurry.”

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Posted 3 years ago

“During a postal strike they managed to get me my new sax stand in less than 48 hours. Bravo Ackerman!”

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Posted 3 years ago

“Item was delivered quickly. Thank you!”

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Posted 3 years ago

“Pretty good in my opinion”

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Posted 3 years ago

“All fine - prompt reply, speedy delivery Thankyou!”

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Posted 3 years ago

“A top class company and very easy transactions. Goods arrive very quickly… just what you need for students.”

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Posted 3 years ago

“I ordered this book three weeks ago and the book has never been delivered.”

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Posted 3 years ago

Hello there, I'm sorry to hear the music never arrived with you. Royal Mail has been disastrous in the last month or so thanks to repeated strikes. I have now refunded the music as discussed on the phone. Kind regards

Posted 3 years ago

“Item arrived quickly, well packaged and excellent condition. Very happy with the service.”

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Posted 3 years ago

“Brilliant service as always”

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Posted 3 years ago

“Excellent service as always.”

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Posted 3 years ago

“Exactly what I needed thanks”

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Posted 3 years ago

Ackerman Music is rated 4.9 based on 11,194 reviews