Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,813 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

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“Quick delivery, beautiful products. Customer services are quick to respond to any concerns too.”

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“Absolutely gorgeous birthstone bracelet received yesterday 💚 amazingly speedy shipping too!”

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“Easy website, fast delivery, cute pieces which are good quality.”

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“The most beautiful jewellery, amazing customer service and quick delivery”

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“Amazing quality and design ✨love all their products!”

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“I’m really disappointed with my experience ordering from Abbott Lyon. I placed an order for a custom silver necklace intended as a gift for a specific date (next Friday). Only after ordering did I realise the estimated delivery time was over 8 weeks, which feels excessive for a large company, especially outside of peak periods. I contacted customer service immediately to see if the order could be expedited, but was told this wasn’t possible. Unfortunately, my request was then closed without any further discussion or attempt to offer a solution. What’s most frustrating is the lack of flexibility or customer care. Even if the timeframe couldn’t be changed, I would have expected more willingness to help or explore options. As it stands, the item will arrive far too late for its intended purpose, which defeats the point of the purchase. Based on this experience, I won’t be ordering again and wouldn’t recommend if you’re working to a specific timeframe. Make sure you double check delivery estimates very carefully before purchasing”

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Thank you for your feedback - we’re really sorry to hear about your experience. Our current lead times for custom pieces are a little longer than usual due to additional quality checks we’ve introduced to ensure every item meets our highest standards. We completely understand how disappointing this is when ordering for a specific date. We’re also sorry to hear you felt your enquiry wasn’t handled as helpfully as it could have been and we’ll be sure to share this feedback with our team. We truly appreciate your patience and understanding, and we’re confident your piece will be worth the wait. If there’s anything further we can support with, please don’t hesitate to reach out.

“I love my new bracelet. It looks stunning on. Came super fast with gorgeous packaging.”

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“The price point is very very reasonable for such quality jewellery pieces, I truly believe that there are so many unique designs that would suit anyone. The order process is simple and straightforward.”

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“The best jewellery brand out there! I love Abbott Lyon. There jewellery is such high quality and their personalisation services are so special and unique. Perfect for gifting, or to treat yourself. As a gold jewellery girl, I find it hard to find afforable, good quality pieces - but Abbott Lyon has this!”

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“They have such a lovely range of gifts, delivery is super speedy and the packages are packed beautifully. Theres options for gift wrapping too for special occasions. They all come with a years warranty too. Lovely jewellery and never had an issue”

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“Absolute gorg pieces! Durable & timeless, love that you can personalise almost every piece it makes it that bit more meaningful”

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“I love the pieces they’re high quality and affordable.”

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“Gorgeous jewellery! Durable, lovely, personalised pieces 🫶🏼”

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“Love my bracelet! It’s such amazing quality and the delivery was super fast also the packaging is so cute! Everything was just perfect!”

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“I was searching Google for a bracelet. I was looking for something small but not too delicate. I see this tennis bracelet and omg I fell in love straight away. It was a little but out of my price range but took the plunge. I am very happy with my purchase, its even more beautiful on my wrist and I wear it all the time.”

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“Abbott Lyon made me happy with their excellent customer service and smooth overall experience.”

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“Fabulous piece”

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“Such gorgeous jewellery.”

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“Absolutely gorgeous pieces, quick delivery, lovely customer service!”

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“Been waiting for the item. Never received”

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Thanks so much for taking the time to review! I can see that your order may be being returned due to the Customs Fees not being paid - please do reach out to our team at hello.us@abbottlyon.com and we'll get this sorted for you ASAP!

Abbott Lyon is rated 4.5 based on 22,813 reviews