Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,454 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 3rd March 2026

2826

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first order was a birthday gift to my daughter. The items look beautuful and are as described, I have yet to give them. The order arrived quickly and was well packaged. Thank you.”

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“Beautiful jewellery at affordable prices. The jewellery comes beautifully gift wrapped and has been greatly received by those who.i have gifted it to.”

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“Unfortunately this time I don't have a great review. I purchased for my daughter for Christmas a locket with her deceased grandfather's photo. Christmas day it actually wore off leaving my daughter upset as she only got to wear it one day...The photo was not covered or sealed with anything now she won't wear the locket. What should have been a comfort brought upset to her...”

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Hi Alison, we’re so sorry to hear this and completely understand how upsetting it must have been for your daughter. Please contact us at hello@abbottlyon.com with images of the locket, and we’ll make sure we fix this for you!

“Can’t leave enough good reviews for Abbott Lyon, best jewellery company around!”

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“I have had multiple pieces of jewellery from Abbott Lyon, they last so well and are well made. The promotions are fantastic, and make the jewellery really affordable”

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“Beautiful products, very pleased with my chain, locket & bracelet. Will definitely order again from this retailer. Thank you.”

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“For the price of the jewellery the box is embarrassing to give as a gift. It's a box with the jewellery in a cardboard envelope. It's embarrassing to give as a gift. Cheaper jewellery companies give a cushion in the box.”

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Thanks so much for your feedback - we really appreciate you taking the time to share this. We’re sorry to hear you were disappointed with the packaging and we’ll be sure to pass your comments on to the relevant team.

“Beautiful watch really happy good quality”

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“Amazing service from Abbott Lyon. A necklace I had purchased, the latch had broke, went through their chat service which was very quick and helpful. Issued me straight away a voucher of the full priced item and postage. Would recommend.”

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“Beautiful personalised necklace, I received a free gift which had a problem with th3 clasp and was sent a replacement that I received the next day... Will definitely be using again thank you”

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“Beautiful jewellery and excellent quality”

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“Lovely jewellery and fast delivery, however I would prefer a more robust fastener as I find these ones very fiddly and awkward to use.”

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“Without doubt 100% true to their word. Top quality merchandise and delivery was as promised. Would highly recommend and will use again”

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“I bought the fuchsia and pale pink heart bracelet and the fuchsia heart necklace. They are so pretty, I love them. I ordered online and they arrived quickly, excellent service”

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“Love my pieces of jewellery they are beautiful and will go so well with my day to day life.”

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“Purchased a couple of times from Abbot Lyon, excellent customer sevice and high quality products. Will not go anywhere else for gifts in future. Lovely company and very fast delivery.”

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“Love my Monroe watch- it's classy and cute, I also got the chocolate multi-heart bracelet and matching huggie earrings, they all go so well together and give a vintage classy aesthetic. I've previously had some personally made pieces- necklaces and bracelt and they've lasted so well, my first necklace is 4 years old and the colour is still vibrant and not tarnished. Quite sturdy pieces but look delicate- perfect for nights out and holidays”

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“This was the fourth order I have made and unfortunately I am really disappointed with the necklaces. They are really lightweight and not as expensive looking as I had hoped.”

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“I recently purchased a necklace from this company and I absolutely love it. I found the website very easy and straightforward to use and the following communication and then very fast delivery is exceptional! Will definitely be purchasing again!!! Thank you 😊”

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“Ive received a few items from AL and always been really happy with them especially the zodiac watch so I thought I'd order my friend a special 60th present of a name chain with her grandchildrens names on .but when it arrived I was highly disappointed..sadly the names can not be read clearly ,its very thin also.highly disappointed 😞”

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Abbott Lyon is rated 4.4 based on 21,454 reviews