AAI Security Reviews

Name: AAI Security
Address: AAI Security SystemsSecurity HouseStirling Industrial EstateStirling WayBorehamwood, Hertfordshire
Rating: 4.76

4.8 Rating 54 Reviews

94 %

of reviewers recommend AAI Security

4.8

Based on 54 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0208 207 0900

Email:

info@aaisecurity.co.uk

Location:

AAI Security SystemsSecurity HouseStirling Industrial EstateStirling WayBorehamwood
Hertfordshire
WD6 2BT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely happy with the whole process of having my alarm system upgraded. From start to finish, the lovely staff who took my call and booked my appointment, to Steve the fitter, who was very pleasant efficient and understanding of my requirements. Took the time to explain everything and made sure I was happy. Would highly recommend.”

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Posted 3 days ago

“Engineer arrived on time pleasant and efficient. The system was explained to us and all the installation went smoothly. I have no hesitation in recommending AAI for this service”

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Posted 1 week ago

“The quote I got from AAI Security was very competitive & detailed each component of the proposal, which was very useful. The system was installed on 09/10/24 & the Installation Engineer (Steve) was very professional, efficient & tidied up afterwards. He fully tested the system before handing it over & walked me through the controls. The system is working well.”

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Posted 2 months ago

“Its not about security. Its about Tea and samosa 225 ruppes a cup of tea and 285 rupees a samosa. Shame on Airport Authority of India...thu”

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Posted 6 months ago

“We are very happy with the AAI and what they’ve done for us! The communication was great as well as the service. Andy came to our house to assess the situation and was very helpful in answering questions and gave us recommendations- then we decided to go for it. Richard May spent whole day installing at our house and he explained everything to us clearly. It was very practical, non stressful experience and he made sure we were happy with everything before finishing up to job. We highly recommend AAI security systems to anyone!”

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Posted 1 year ago

“Very efficient. Good advice on system . Professional and polite”

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Posted 2 years ago

“AAI took over an existing system smoothly, easy to reach on the phone, responsive to emails, very good value, but to me price is not good unless you get service. AAI provide great service and have provided clear quotes, documentation and explanations. Excellent.”

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Posted 2 years ago

“We needed to change our alarm and were recommended to AAI. From first contact, to the survey and quote and then the installation these guys have been nothing but helpful and proactive. I called them a couple of weeks after the install because I kept getting an error code and they diagnosed that we needed a signal booster. This was installed the following day and there was no charge. Whenever I call them the phone is answered within 5 rings and everyone is friendly and helpful. This is just as important as having great engineers because if you have a problem you want someone pro active and helpful to deal with. Their pricing seems to be very fair and our service contract is considerably less than we were quoted by another company which was not even an NSI registered company. Every member of the team that we have had contact with has been kind and helpful and incredibly attentive to the fact we have dogs and they’ve made sure the dogs have never been allowed to escape. I would recommend AAI to anyone looking for a professional yet personal alarm company.”

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Posted 2 years ago

“We have used AAI security systems since 1992/3 in 3 different houses. Each time we were given a clear plan of where and how each item in the system would be placed. Each time, the service has been second to none. The engineers and office staff are always helpful, friendly and supportive and the product is top quality for the price. We wouldn't keep going back to them if they weren't providing a reliable, consistent and high quality service! We can't recommend them highly enough.”

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Posted 2 years ago

“Great service all around. Have used AAI for two different properties and will continue to do so.”

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Posted 2 years ago

“We were recommended to use AAI by our daughter as the company we have been with for many years have failed us miserably. AAI took over our existing contract and we have nothing but praise for them, especially Andy, who came promptly to sort everything out, in an efficient and friendly manner. A very easy company to deal with.”

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Posted 2 years ago

“Andy assessed our home and guided us 25 years ago with our original installation. The service then was professional and the product has been totally reliable throughout. I decided an upgrade was called for, even though the original product was still in good working order. Enjoyed a similar professional experience again this time. Andy was most helpful as were Richard and Steve who installed the upgraded system. Recommended AAI to my children in their new homes. They have also received the same level of care and attention. Can totally recommend AAI for a professional and practical alarm solution. Thanks you AAI”

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Posted 2 years ago

“Andy Gilmore offered a thorough and complete assessment of our needs if a clear, comprehensive fashion. He explained everything in great detail, ensuring we understood what was and wasn't necessary. The prepared quote was clearly laid out and very competitive. We wouldn't hesitate to recommend his services.”

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Posted 3 years ago

“I normally do not write reviews but I am inclined to with my recent experience with AAI and Kevin White. AAI came to do their annual check on our security system. Kevin arrived and was by far the most professional, calm and friendly engineer I have had the pleasure to meet. Kevin was fast, efficient and very knowledgeable. Thank you Kevin!”

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Posted 3 years ago

“Friendly, prompt and helpful advice and support from Andy and his team. We have used this company for 7 years now and needed advice following building work to our domestic property. Andy couldn't have been more helpful.”

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Posted 3 years ago

“Have used AAI many times over the years, with the latest alarm/cctv systems installed just last week. They always do a good job and thanks to Andy, Richard and the team for their ongoing support.”

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Posted 3 years ago

““We have had the pleasure of using AAI for many years. The service is excellent. The members of the company create an excellent Client Relationship and make you feel part of a family. Many thanks to all at AAI.” John Joseph Radlett”

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Posted 3 years ago

“Had a system put in at home by AAI brilliant service thanks”

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Posted 3 years ago

“Utmost courtesy at every level from MD to reception. Prompt pick up on all calls and speedy,no fuss, resolution of any query or problem. Excellent alarm system at very reasonable cost both for installation and maintenance. We've never slept so well! The peace of mind is priceless”

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Posted 4 years ago

“Richard had helped me to re-configure the camera remotely as we had changed our network at work. He had spent 40 min to change all the settings on a DVR. Normally they sent the engineer out and there is a call out charge but he had call me on a same day to fix my issue. I would definitely recommend AAI for CCTV installation. Thank you AAI and Richard :)”

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Posted 4 years ago

AAI Security is rated 4.8 based on 54 reviews