AAI Security Reviews

Name: AAI Security
Address: AAI Security SystemsSecurity HouseStirling Industrial EstateStirling WayBorehamwood, Hertfordshire
Rating: 4.82

4.8 Rating 50 Reviews

96 %

of reviewers recommend AAI Security

4.8

Based on 50 reviews


Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0208 207 0900

Email:

info@aaisecurity.co.uk

Location:

AAI Security SystemsSecurity HouseStirling Industrial EstateStirling WayBorehamwood
Hertfordshire
WD6 2BT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incompetent staff that can't even deliver a quote. I had to contact them twice because the quotes were wrong and included thing we never asked for or missed items we had! The second time my contact was on holiday and left me with contact information that was incorrect. Quotes took two to three days to come through, so I wasted a lot of time waiting to hear back from them. They seemed to be more interested in securing the alarm quote (which of course comes with a yearly maintenance) than the other aspects of our security that we also need. Also received calls asking if I was interested in going ahead with the quote, despite not having received them. If they can't even deliver a quote, how can I expect them to secure my business?”

Helpful Report

Posted 4 years ago

Hi Luke. Thank you for your feedback. We are incredibly sorry for what has happened and can assure you this is not typical of our service. We would really like to rectify this issue for you. If you could give us a call on 0208 207 0900 or drop us an email at info@aaisecurity.co.uk and one of the AAI Security Systems team will get this sorted for you. Once again we are very sorry for the inconvenience caused.

Posted 4 years ago

AAI Security is rated 4.8 based on 50 reviews