AAI Security Reviews

Name: AAI Security
Address: AAI Security SystemsSecurity HouseStirling Industrial EstateStirling WayBorehamwood, Hertfordshire
Rating: 4.66

4.7 Rating 79 Reviews

92 %

of reviewers recommend AAI Security

4.7

Based on 79 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0208 207 0900

Email:

info@aaisecurity.co.uk

Location:

AAI Security SystemsSecurity HouseStirling Industrial EstateStirling WayBorehamwood
Hertfordshire
WD6 2BT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service, extremely efficient and helpful, answering any questions and being so responsive. Would highly recommend!”

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Posted 1 month ago

Thank you very much for your wonderful 5-star review. We are delighted to hear that you found our service efficient, helpful and responsive. We always aim to make the whole process as straightforward as possible and to ensure that any questions are answered promptly and clearly. Your recommendation is very much appreciated and thank you again for choosing AAI Security Systems. We look forward to being of assistance to you in the future.

Posted 1 month ago

“As a returning customer (with my tail between my legs), from the onset Andy understood my predicament, provided me with an accurate quote of works required and duly implemented it with his professional team of installation engineers. I am extremely glad to say I am back up and running (within no time at all), with no faults or complaints! I highly recommend this company and looking forward to a long-standing relationship with them once again”

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Posted 1 month ago

Thank you very much for taking the time to leave such a lovely review. It was an absolute pleasure to welcome you back — and there was certainly no need for the “tail between the legs”! We are delighted that we were able to understand what was required, provide a clear quotation and get everything back up and running for you quickly and without any problems. I will also make sure your kind comments are passed on to our installation engineers, who will be very pleased to hear them. Thank you again for placing your trust in AAI Security Systems. We genuinely appreciate your recommendation and very much look forward to looking after your security requirements for many years to come. Andy & the AAI Security Systems Team

Posted 1 month ago

“Absolutely excellent engineer spent a few hours setting up my new alarm system. Helpful, pleasant, efficient, clear in his instructions about use of alarm - and he cleared up beautifully after himself.”

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Posted 2 months ago

Thank you very much for your fantastic 5-star review. We are delighted to hear that you were so pleased with the engineer who installed and set up your new alarm system. We place great importance not only on the quality of our installation work, but also on making sure our customers fully understand how to use their system and that their property is left clean and tidy afterwards. We will make sure your kind comments are passed on to the engineer concerned. Thank you again for choosing AAI Security Systems. We really appreciate your feedback and look forward to looking after your system in the future.

Posted 1 month ago

“Been with AAI for some years now having had them take over my old alarm system. Just had a new AAI system installed and it is so far working excellently. All staff are so pleasant and professional to deal with and as a company I trust their advice and judgement, I feel so much safer and secure with AAI protecting our premises. Thank you.”

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Posted 2 months ago

“I have only been with AAI for a few weeks but have been very impressed. Andy came to see me & the quotes arrived within a day. Alarm was fitted shortly after. They seem to be a highly reliable company & would be very happy to recommend them.”

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Posted 3 months ago

“Outstanding service, taking the time to understand the clients requirements and advising of the best solution. The whole process of installation has been seamless, which is down to the professionalism and collaboration of the installation team. A big thank you for all your help and we wouldn't hesitate to use you again.”

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Posted 5 months ago

“Great service from a very professional company. Both my home and works premises alarm systems were installed and are monitored by AAI alarms. Systems were well installed with engineers and office staff a pleasure to deal with.”

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Posted 6 months ago

“George has regularly serviced our alarm, super helpful, friendly and a credit to AAI. Thank you to the wider team, great service.”

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Posted 7 months ago

“Have just had new Wi-Fi alarm system installed. From survey to installation all went very smoothly. AAI also managed system at previous home and saw no reason to seek another company.”

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Posted 8 months ago

“Very responsive to our requirements. Quoted promptly and came by appointment to fit the system. While in the house the engineer had to make some changes because of our wiring and ended up saving us some money too.”

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Posted 11 months ago

“Very impressed with AAI from the very first contact, through the quoting process and finally with the professional installation. Top notch. Keep up the good work. Happy to recommend.”

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Posted 1 year ago

“I've been with AAI since 2009, I have it serviced every year and it has worked faultlessly. I have just had the Alarm system upgraded, the installation work was excellent, and the Alarm System is vastly improved.”

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Posted 1 year ago

“Excellent customer service and the engineers did a great job.”

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Posted 1 year ago

“Every point of contact has been extremely professional, helpful and efficient. From the initial discussions of requirements through to the installation this has been the smoothest process. We had a couple of minor queries post-installation and one easy phone call provided resolution within minutes. The equipment works extremely well, the engineer was a real pleasure to have in the house, and every interaction thus far has been brilliant.”

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Posted 1 year ago

“Had this company for 50yrs. That should speak volumes. Helpful kind and very professional attention all over those years I wouldn’t change and highly recommend them.”

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Posted 1 year ago

“Friendly, knowledgeable staff and a professional service, plus priced solutions.”

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Posted 1 year ago

“I have been with AAI Security for many years and have received exceptional service from them over the years. My particular thanks go to their engineer Peter who has always serviced our system with great care and support. Today I had a problem with the App which we now use to access the system. I received excellent service from Ms Amach Gezer who went to great lengths to help me to troubleshoot the source of the problem and to help me to resolve it. Amach was polite and friendly and took extra care to ensure we resolved our problem successfully. Many thanks.”

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Posted 1 year ago

“Very professional.”

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Posted 1 year ago

“AAI were very efficient. Their alarm system saved me from intruders coming into my home. I have had the system upgraded and the work was done very swiftly. They are delightful to deal with and I am very impresses with their service”

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Posted 1 year ago

“We have used AAI Security for over a decade and we have never been less than 100% satisfied with both the products they offer and the service that they provide. I would have no hesitation in recommending them to anybody looking for a security alarm system.”

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Posted 1 year ago

AAI Security is rated 4.7 based on 79 reviews