AA Labels Reviews

Name: AA Labels
Address: AA Labels, 23 Wainman Road,PeterboroughCambridgeshirePE2 7BU, Peterborough
Rating: 4.71

4.7 Rating 1,621 Reviews

92 %

of reviewers recommend AA Labels

4.7

Based on 1,621 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About AA Labels:

AA Labels is a family owned business that specialises in designing, producing and printing labels, so for us the business is all about labels. We have become a market leader in labelling solutions and our labels are an integral part of products and systems used in every major market and industry sector.

Visit Website

Phone:

01733 808062

Email:

customercare@aalabels.com

Location:

AA Labels, 23 Wainman Road,PeterboroughCambridgeshirePE2 7BU
Peterborough
PE2 7BU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great labels with an excellent execution on customised label printing. Straight forward and fast delivery. We have been customers for years.”

Helpful Report

Posted 6 months ago

Hello Angelika, Thank you for your Printed Matt White Polyester Permanent A4 Sheet Labels order and also for taking the time to post this amazing review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels or cartons.🙂

Posted 5 months ago

“Good labels, good tools, good delivery”

Helpful Report

Posted 6 months ago

Hello Radu, Thank you for your Plain A4 Dry Edge Sheet Labels order and also for taking the time to post this amazing review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels or cartons.🙂

Posted 5 months ago

“Label quality is acceptable”

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Posted 6 months ago

“Amazing slick service.”

Helpful Report

Posted 6 months ago

Hello John, Thank you for your Plain Gloss White Inkjet Permanent adhesive roll labels order and also for taking the time to post this amazing review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels or cartons.🙂

Posted 6 months ago

“Everything about this company is great! The website is really easy to use, the labels are really good, and the support is amazing! I really can't fault them and I've been using them for a long time! :)”

Helpful Report

Posted 6 months ago

Hello Dan, Thank you for your Plain Gloss White Inkjet Permanent A4 Dry Edge Sheet Labels order and also for taking the time to post this amazing review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels or cartons.🙂

Posted 6 months ago

“Misleading next day delivery on website.”

Helpful Report

Posted 6 months ago

Hello Max, Thank you for your Direct Thermal White Peelable adhesive roll labels and for sharing your feedback regarding your recent order. We’re sorry to hear that you find the delivery information on the website confusing. Our “next day delivery” option typically refers to the next working day as a lot of couriers don't offer weekend delivery as standard [this is usually an add-on service]. As your order was placed on Friday, the delivery was scheduled for Monday, which is the standard next-working-day timeline and exactly what you paid for. We did communicate this during the order process, and informed you that the order will be delivered on Monday. For time-sensitive orders placed on Fridays, we also offer a Saturday delivery option at a higher additional cost so this is an option to consider when you place future orders. We’re committed to improving our services and ensuring clearer communication on our website and during the ordering process as customer satisfaction is our top priority. Please don’t hesitate to reach out to us for your carton or label requirements

Posted 6 months ago

“Customer service was fast to reply and we were offered samples to check the print quality. 10/10”

Helpful Report

Posted 6 months ago

Hello, Thank you for your Label Sample order and also for taking the time to post this amazing review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels or cartons.🙂

Posted 6 months ago

“Very helpful to resolve and deliver a time sensitive request - great service”

Helpful Report

Posted 6 months ago

Hello Simon, Thank you for your Printed roll labels order and also for taking the time to post this amazing review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels or cartons.🙂

Posted 6 months ago

“Brilliant company, really good labels and amazing support. My business has been using them for over a year now, and they've consistently been brilliant in every way :)”

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Posted 6 months ago

“Service and product 1st class”

Helpful Report

Posted 6 months ago

Hello Pauline, Thank you for your Plain Matt White Polyester Permanent A4 Dry Edge Sheet Labels order and also for taking the time to post this amazing review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels or cartons.🙂

Posted 6 months ago

“Great Service. Very fast and efficent delivery. Thank you”

Helpful Report

Posted 6 months ago

Hello Jason, Thank you for your Plain Matt White Super Permanent adhesive roll labels order and also for taking the time to post this amazing review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels or cartons.🙂

Posted 6 months ago

“Staff are very professional and really did their best to help me with creating my label.the labels are very good quality and looks really good on my bottles.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your Printed Gloss White Polypropylene Super Permanent adhesive roll labels order and also for taking the time to post this amazing review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels or cartons.🙂

Posted 6 months ago

“Ordering was easy (re-using a design from a year ago) and delivery efficient. I was rather disappointed with the price, but a custiomer services person got in touch to explain the costs, which was very proactive of this company. So although this was initially going to be a 3-star review, I've upgraded it to 4 stars.”

Helpful Report

Posted 6 months ago

Hello Adrian, Thank you for your recent order of Matt White Permanent A4 Sheet Labels and for updating the review you left for us. We're pleased to hear that our explanation of the pricing structure and label evaluation process was helpful. We greatly appreciate your understanding and look forward to continuing to provide you with exceptional service for your label and carton needs.

Posted 6 months ago

“Easy to order and delivery was free via Parcelforce. Nice one.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your Plain Matt White - Permanent A4 Dry Edge Sheet Labels order and also for taking the time to post this amazing review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels or cartons.🙂

Posted 6 months ago

“Brilliant customer service Quick delivery Thank you Tal”

Helpful Report

Posted 6 months ago

Hello Tal, Thank you for your Printed Luxury White - Permanent A4 Dry Edge Sheet Labels order and also for taking the time to post this amazing review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels or cartons.🙂

Posted 6 months ago

“Not bad at all good”

Helpful Report

Posted 7 months ago

Hello John, Thank you for your Printed Polypropylene Permanent adhesive labels order and also for taking the time to post this amazing review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels or cartons.🙂

Posted 6 months ago

“Impression et étiquette de qualité mais depuis le brexit pour la livraison c'est la cata. Demain ça fera une semaine que le colis est expédié et d'après le suivi il est toujours en Angleterre. Bref je commanderai plus, faire du commerce quand en dehors de l'UE, trop compliqué.”

Helpful Report

Posted 7 months ago

Bonjour Emmanuel, Merci pour votre commande d'étiquettes en rouleaux imprimées et pour avoir pris le temps de partager vos retours. Nous vous présentons nos sincères excuses pour les désagréments causés par le retard de livraison. Bien que nous nous efforcions d'assurer une expérience sans faille, il arrive que des problèmes liés aux services de transport tiers échappent à notre contrôle direct. Cela dit, la satisfaction de nos clients reste une priorité absolue, et nous avons traité ce problème rapidement dès qu'il a été porté à notre attention. Nous avons escaladé la situation auprès de DPD, et je suis ravi de confirmer que votre commande a été livrée rapidement après notre enquête sur les raisons du retard. Nous attachons une grande importance à votre fidélité et espérons continuer à vous servir avec le même engagement envers la qualité et le soin. N'hésitez pas à nous contacter si nous pouvons faire quoi que ce soit pour vous aider davantage.

Posted 6 months ago

“Sample labels were good quality and suitable for their intended purpose”

Helpful Report

Posted 7 months ago

Hello David, Thank you for your Sample labels order and also for taking the time to post this amazing review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels or cartons.🙂

Posted 6 months ago

“Things gwet more and more difficult to make a payment. Not AAlabels fault”

Helpful Report

Posted 7 months ago

Hello Donald, Thank you for your recent order of Plain Matt White - Permanent A4 Dry Edge Sheet Labels and for taking the time to share your feedback. We’re sorry to hear you found the payment process challenging. While we understand this is outside our direct control, we have a dedicated team available to assist with any issues you may encounter. Please don’t hesitate to reach out to us on our secure line at 01733 588390, and we’ll be happy to help. We truly value your business and are delighted to know that we’ve met your expectations in other areas. Your feedback encourages us to maintain our high standards of quality and service. We look forward to continuing to serve your label and carton needs in the future.

Posted 6 months ago

“Hi , I placed an order for Labels on Wednesday morning 30th. October and they arrived here in Ireland on Saturday morning, that's 4 days, start to finish. That's an unbelievable turn around. Thank you so much.”

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Posted 7 months ago

Hello Gerry, Thank you for your Printed Gloss White Paper label order and also for taking the time to post this amazing review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels or cartons.🙂

Posted 7 months ago

AA Labels is rated 4.7 based on 1,621 reviews