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AA Labels Reviews

4.7 Rating 1,443 Reviews

92 %

of reviewers recommend AA Labels

Company Reviews

Product Reviews

4.7

Based on 1,443 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About AA Labels:

AA Labels is a family owned business that specialises in designing, producing and printing labels, so for us the business is all about labels. We have become a market leader in labelling solutions and our labels are an integral part of products and systems used in every major market and industry sector.

Visit Website

Phone:

01733 808062

Email:

customercare@aalabels.com

Location:

AA Labels, 23 Wainman Road,PeterboroughCambridgeshirePE2 7BU
Peterborough
PE2 7BU

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AA Labels 5 star review on 4th March 2024

AA Labels 5 star review on 4th March 2024

AA Labels 5 star review on 2nd November 2023

AA Labels 5 star review on 2nd November 2023

AA Labels 5 star review on 18th September 2023

AA Labels 5 star review on 11th August 2023

AA Labels 5 star review on 4th August 2023

7

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our third re-order of A5 four colour print labels. Fantastic quality, competitively priced and really fast service. The labels were with us within days of ordering. Can't faulty the quality or the service.”

Good Afternoon, Thank you for your recent printed order with Gloss White Polypropylene Permanent Adhesive labels on rolls, and also for taking the time to post this amazing review of your customer experience. Your kind words about your customer service experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels. 😊

“As always, it is a pleasure to deal with aaLabels. From point of order to delivery they are a thoroughly professional and dedicated team. Always keeping me informed, whether it is for proofs. production or delivery timescale and updates, aaLabels are the company i go to for this kind of label.”

Dear Paul, thank you for your latest plain order on our Matt White Polyester with Permanent Adhesive on A4 Dry Edge sheets and for taking the time to post this awesome review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels. 😊

“Great customer service, good prices and great products”

Dear Tracey, thank you for your latest plain order on our Thermal Eco with Permanent Adhesive on rolls and for taking the time to post this awesome review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels. 😊

“My wife makes Jams & Chutneys on a very small scale. We've been using AA Labels for a number of years but our orders are not that frequent. This time round I had forgotten the process. Faheem was very helpful and talked me through it. The end result is that we have our new labels, they arrived promptly and well wrapped to minimise damage through transit. We would highly recommend this company and we continue to use them for our labelling needs”

Hello Paul, Thank you for your recent printed order with Matt White Polyester Permanent Adhesive labels on A4 Dry Edge sheets, and also for taking the time to post this amazing review of your customer experience. Your kind words about your customer service experience mean a lot to us. We have passed on your comments to Faheem who would like to thank you for the appreciation. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels. 😊

“Great customer service for product information and selection, fast and efficient delivery!”

Dear Mette, thank you for your latest plain order on our Luxury White with Permanent Adhesive on A4 DRY Edge sheets and for taking the time to post this awesome review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels. 😊

“Great service and speed of delivery. Never any issues with this supplier, would recommend.”

Good Morning, thank you for your latest plain order on our Gloss Clear Polyester with Permanent Adhesive on A4 DRY Edge sheets and for taking the time to post this awesome review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels. 😊

“Très rapide, c est vraiment parfait.”

Cher Serge, merci pour votre dernière commande simple de notre Blanc Mat avec Adhésif Permanent sur feuilles A4 DRY Edge et d'avoir pris le temps de publier cette superbe critique de votre expérience client. Vos aimables paroles concernant votre expérience comptent beaucoup pour nous. Nous nous efforçons de fournir une qualité exceptionnelle et une satisfaction client, et il est incroyablement gratifiant de savoir que nous avons réussi à répondre à vos attentes. Votre avis nous encourage non seulement à maintenir nos normes élevées, mais renforce également notre croyance dans la valeur que nous offrons à nos clients. Nous sommes impatients de continuer à vous être d’un grand service chaque fois que vous aurez besoin d’étiquettes. 😊 Dear Serge, thank you for your latest plain order on our Matt White with Permanent Adhesive on A4 DRY Edge sheets and for taking the time to post this awesome review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels. 😊

“Très bon conseil et assistance client, produit de grande qualité et outil de conception performant.”

Cher Andrew, merci pour votre dernière commande simple de notre matériau jet d'encre en polypropylène blanc brillant avec adhésif permanent sur feuilles A4 DRY Edge et d'avoir pris le temps de publier cette superbe critique de votre expérience client. Vos aimables paroles concernant votre expérience comptent beaucoup pour nous. Nous nous efforçons de fournir une qualité exceptionnelle et une satisfaction client, et il est incroyablement gratifiant de savoir que nous avons réussi à répondre à vos attentes. Votre avis nous encourage non seulement à maintenir nos normes élevées, mais renforce également notre croyance dans la valeur que nous offrons à nos clients. Nous sommes impatients de continuer à vous être d’un grand service chaque fois que vous aurez besoin d’étiquettes. 😊 Dear Andrew, thank you for your latest plain order on our Gloss White Polypropylene Inkjet material with Permanent Adhesive on A4 DRY Edge sheets and for taking the time to post this awesome review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels. 😊

“Very helpful printing colour coded labels with changing numbers and corresponding QR codes. Very thorough in design and great communication. A difficult job - well handled.”

Hello Chris, Thank you for your recent printed order with Matt White Polyethylene Temperature Resistant Permanent Adhesive labels on sheets, and also for taking the time to post this amazing review of your customer experience. Your kind words about your customer service experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels. 😊

“Superb quality and received safely packaged. There is a very comprehensive workflow on the website to take you through the process. This was a trial run for me to see if I would use them again for larger runs. Absolutely I will. I am very happy with the quality of the finished roll labels.”

Hello Ian, Thank you for your recent printed order with Semi Gloss White Permanent Adhesive labels on rolls, and also for taking the time to post this amazing review of your customer experience. Your kind words about your customer service experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels. 😊

“Amazing range and superb speedy service. Great value for money too!”

Dear Andrew, thank you for your latest plain order on our Matt White Super Permanent Adhesive on A4 DRY Edge sheets and for taking the time to post this awesome review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels. 😊

“Fast efficient service and always quality labels.”

Dear Katy, thank you for your latest plain order on our Matt White and Semi-Gloss White with Permanent Adhesive on A4 DRY Edge sheets and for taking the time to post this awesome review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels. 😊

“Always a great service from AA labels.”

Dear Carl, thank you for your latest plain order on our Matt White and Gloss Clear Polyester with Permanent adhesive on sheets and for taking the time to post this awesome review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels. 😊

“What service!!! I ordered next day labels 2 hours short of the cut off. For £6 delivery fee I received my labels less than 24hours later! I really don’t know another company that can nail service like that. Thank you so much! You saved me at a desperate time. Labels are incredible been using them for years now!! Would highly recommend. Thanks again :)”

Dear Kerry, thank you for your latest plain order on our Gloss Clear Polypropylene Inkjet, Permanent adhesive on sheets and for taking the time to post this awesome review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels. 😊

“I have been using AA for some years now, they have a great selection of labels and services - very happy!”

Dear Steven, thank you for your latest plain order on our Matt White Super Permament adhesive on sheets and for taking the time to post this awesome review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels. 😊

“Still awaiting a resolution regarding £700 worth of labels that do not stick. AA labels are ignorning emails and Ive had to contact the bank. Im now having to find a new label supplier as they dont deserve my business. They are missing out on thousands of pounds rth of repeat business because of their AWFUL after sales service. GET A GRIP AA LABELS!! Do the honourable thing by your customers and RESOLVE complaints!!!! "Labels won't stick onto the item we need to stick them onto and AA labels aren't responding to our request to collect them. I have written over 10 emails and it's been two weeks to they and get this resolved. We have been using them for many years but at this rate they will lose a valuable customer and I will be contacting my bank to get a refund. They have falsely advertised. Stickers need to stick. Shame their customer service lets customers down when there is a problem.!"”

Dear Daniel, Thank you for raising your recent concern about feeling unassisted by our team. We have thoroughly investigated the matter and we are always mindful of the significance of a resolution that is satisfactory for both parties. You were kept up to date throughout the investigation and updated following each step of the process. As the complaint was raised about the product being faulty, we had to thoroughly investigate the matter in case this had a wider impact. After our investigation, we reached the conclusion that the labels were not faulty and it appeared that an incorrect product had been ordered. This observation was confirmed at your end, indicating that the issue lay beyond the functionality of our labels. We also sent you a summary email before the production of your labels, therein asking you to confirm all specifications, which you did. You advised that you would leave several negative reviews should we fail to replace or refund, which you have done. Furthermore, you offered to remove your reviews if we replaced or refunded your order and we have respectfully declined your offer. We would also like to take this opportunity to thank you for placing more orders after this complaint was raised; we are pleased to have not lost you as a valued customer.

“Nothing to complain about, everything is ok”

Dear Valentin, thank you for your latest plain order on our Direct Thermal White Peelable adhesive on rolls and for taking the time to post this awesome review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels. 😊

“Nothing to complain about, everything is ok”

Dear Valentin, thank you for your latest plain order on our Direct Thermal White Peelable adhesive on rolls and for taking the time to post this awesome review of your customer experience. Your kind words about your experience mean a lot to us. We strive to provide exceptional quality and customer satisfaction, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. Your review not only encourages us to maintain our high standards but also reinforces our belief in the value we offer to our customers. We look forward to continuing to be of great service to you whenever you require labels. 😊

“Ordering process simple but delivery by Parcelforce a nightmare. They don't have enough delivery drivers so they claim they cannot find your property.”

“Hi we didn’t receive our order yet. Although we paid extra delivery. Please follow asap thanks 410 a Brixton road sw97aw”

Thank you for revising your star rating after our customer care team has worked relentlessly to sort out the issue you were facing with PF courier company. We are happy that we were able to meet your expectations in resolving the issue caused by the courier company. We look forward to providing the same excellent service in future business with you and we do apologise for any inconvenience caused.

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AA Labels is rated 4.7 based on 1,443 reviews