AA Labels Reviews

Name: AA Labels
Address: AA Labels, 23 Wainman Road,PeterboroughCambridgeshirePE2 7BU, Peterborough
Rating: 4.71

4.7 Rating 1,672 Reviews

92 %

of reviewers recommend AA Labels

4.7

Based on 1,672 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About AA Labels:

AA Labels is a family owned business that specialises in designing, producing and printing labels, so for us the business is all about labels. We have become a market leader in labelling solutions and our labels are an integral part of products and systems used in every major market and industry sector.

Visit Website

Phone:

01733 808062

Email:

customercare@aalabels.com

Location:

AA Labels, 23 Wainman Road,PeterboroughCambridgeshirePE2 7BU
Peterborough
PE2 7BU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“4 th order of cartons perfect just as I asked for very easy process”

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Posted 12 hours ago

“excellent service all round”

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Posted 3 days ago

“Very competitive pricing and friendly staff.”

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Posted 3 days ago

“Excellent Service”

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Posted 3 days ago

Thank you so much for your wonderful review, Raj! We're thrilled to hear that you experienced excellent service. Your feedback truly motivates our team to keep delivering the best to our customers. We can’t wait to assist you again in the future! Best wishes, Team AA Labels

Posted 3 days ago

“Great service, friendly staff”

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Posted 1 week ago

Thank you so much for your kind review, Paola! We’re thrilled to hear that you enjoyed our service and found our staff to be friendly. Your satisfaction really means a lot to us, and we appreciate your positive feedback. We can’t wait to welcome you back soon! Warm regards, Team AA Labels

Posted 3 days ago

“Website says order within the next few hours for next day delivery. This never happens, I repeat order every time and although the artwork never changes I still have to approve art work every tme, this approval sometimes does not get emailed to me for 48 hours and only then will it get sen to print. Then it can take 4-6 days to be delivered, all in all from point of order i`m waiting at least 10 days.”

Helpful Report

Posted 1 week ago

Dear Chris, Thank you for your continued trust in AA Labels. We sincerely apologize for the delay of a 1 day in dispatching your recent order. This was due to an unusually high workload combined with some unforeseen technical challenges, which we are actively addressing to prevent future occurrences. We truly value your loyalty. In the past 12 months, you’ve placed 7 orders with us, and we deeply regret that this is the only instance where your order was dispatched one day later than our committed lead time. Please accept our heartfelt apologies. This is not reflective of the standards AA Labels strives to uphold, and we are committed to ensuring such delays do not happen again. We greatly appreciate your understanding and continued support. Should you have any further questions or concerns, please feel free to reach out to us directly.

Posted 1 week ago

“Really pleased with service and attention to detail”

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Posted 2 weeks ago

Thank you so much for your lovely review, Suzy! We're delighted to hear that our service and attention to detail met your expectations. Your satisfaction is incredibly important to us, and we truly appreciate your kind words. We look forward to serving you again soon! Warm regards, Team AA Labels

Posted 2 weeks ago

“Customer service was amazing. They ensured I got the best value for my money. Final delivery was just as I wanted it to be.”

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Posted 2 weeks ago

Thank you so much for your amazing feedback, Jacqueline! We're delighted to hear that our customer service team could provide you with the best value for your money. Ensuring your satisfaction is our top priority, and we're thrilled that your final delivery met your expectations. We appreciate your support and look forward to serving you again soon! Warm regards, Team AA Labels

Posted 2 weeks ago

“H8 I have sent multiple emails advising I have received incorrect labels. Please see my other emails and respond. Thank you Monima”

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Posted 2 weeks ago

“Very good service and quality. Areeb helped me get my order on track which could have otherwise gotten delayed. Thank you !”

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Posted 3 weeks ago

Thank you for your wonderful feedback! We're so glad to hear that Areeb was able to assist you in keeping your order on track. Ensuring a smooth experience for our customers is what we strive for, and it’s great to know we were able to meet your needs. We truly appreciate your support and look forward to serving you again! Warm regards, Team AA Labels

Posted 2 weeks ago

“Good quality and customer service !”

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Posted 3 weeks ago

Thank you so much for your fantastic review, Margaux! We're thrilled to hear that you were pleased with both the quality of our products and our customer service. Your satisfaction means the world to us, and we appreciate your kind words. We look forward to serving you again in the future! Warm regards, Team AA Labels

Posted 2 weeks ago

“Quick response & turnaround + very competitive pricing”

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Posted 4 weeks ago

Thank you for your great review, Jack! We’re so pleased to hear that you found our response time and pricing competitive. Delivering quick and cost-effective service is what we aim for, and your feedback reassures us that we’re on the right track. We appreciate your support and look forward to serving you again! Warm regards, Team AA Labels

Posted 2 weeks ago

“Spot on as always. Label quality is perfect, and the prices are very reasonable.”

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Posted 1 month ago

Thank you for your fantastic review, Mike! We're thrilled to hear that you are satisfied with our label quality and pricing. Your support means a lot to us, and we look forward to continuing to provide you with the best products in the future. Warm regards, Team AA Labels

Posted 2 weeks ago

“easy to find what I wanted.”

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Posted 1 month ago

Thank you for your wonderful feedback! We're so glad to hear that you found it easy to locate what you wanted. Making your shopping experience smooth and enjoyable is our priority, and it’s great to know we achieved that. We truly appreciate your support and look forward to helping you again soon! Warm regards, Team AA Labels

Posted 2 weeks ago

“Excellent service, exactly what was asked for, with quality checks on the way through…”

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Posted 1 month ago

Thank you so much for your fantastic review, George! We're thrilled to hear that you received excellent service and that our quality checks met your expectations. Your satisfaction is our priority, and we’re delighted to have had the opportunity to serve you. We truly appreciate your support and look forward to helping you again in the future! Warm regards, Team AA Labels

Posted 2 weeks ago

“Super service. Got the labels here in good time. Our ‘go to’ supplier for our cider labels.”

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Posted 1 month ago

Thank you for your fantastic review! We're so glad to hear you received your labels promptly and that we’ve become your ‘go to’ supplier for your cider labels. Your support means the world to us, and it’s our pleasure to provide you with great service. We can’t wait to help you with your next order! Warm regards, Team AA Labels

Posted 2 weeks ago

“Now happy to report that my previous order issues have been resolved and the company have issued a refund. I will continue to order from AA Labels as they have been great so far. Seems a computer glitch caused the issue. Happy to recommend especially how they have dealt with my complaint.”

Helpful Report

Posted 1 month ago

Thank you for your thoughtful review! We're thrilled to hear that your previous order issues were resolved and that you received a refund. It’s great to know that our team has been able to assist you in such a positive way. Your recommendations mean a lot to us, and we’re committed to ensuring a smooth experience for all our customers. We look forward to serving you again in the future! Warm regards, Team AA Labels

Posted 2 weeks ago

“I've been using aalabels for years. I can always find what I need and the supply is fast and reliable. It's easy to take that for granted. But where the customer service really shows is on the rare occasions when something out of the ordinary happens (as it inevitably will given enough time ). My business with them is very small but I am treated as if it really matters to them. This I do not take for granted! Thank you.”

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Posted 1 month ago

Thank you so much for your kind words, Richard! We truly appreciate your loyalty over the years and are delighted to know that you find our service to be fast and reliable. It is our priority to treat every customer with care, no matter the size of your business, and your feedback motivates us to keep going. We’re always here for you, and we look forward to assisting you again soon! Warm regards, Team AA Labels

Posted 1 month ago

“Alway great product and alway delivered on time.”

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Posted 1 month ago

Thank you so much for your fantastic review, Mark! We're thrilled to hear that you consistently receive great products with timely delivery. Your satisfaction means the world to us, and it's always our goal to provide you with the best service possible. We truly appreciate your support, and we can't wait to serve you again in the future! Best wishes, Team AA Labels

Posted 1 month ago

“I would highly recommend AALabels. They were efficient, easy to communicate with and their delivery of the product was fast and excellent.”

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Posted 1 month ago

Thank you so much for your wonderful review, Liz! We’re thrilled to hear that you found us efficient and easy to communicate with. Fast delivery and excellent products are our top priorities, and it’s always uplifting to receive such positive feedback. We truly appreciate your support and look forward to assisting you again in the future! Warm regards, Team AA Labels

Posted 1 month ago

AA Labels is rated 4.7 based on 1,672 reviews