The Sewing Studio Reviews

Name: The Sewing Studio
Address: 10 Chapel Street, Redruth, Cornwall, 10 Chapel Street, Redruth, Cornwall, Cornwall
Rating: 4.95

5.0 Rating 4,240 Reviews

99 %

of reviewers recommend The Sewing Studio

5.0

Based on 4,240 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01209216942

Email:

sales@thesewingstudio.co.uk

Location:

10 Chapel Street, Redruth, Cornwall,
10 Chapel Street, Redruth, Cornwall
Cornwall
TR15 2DB

Write Your review

Tell us how The Sewing Studio made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Sewing Studio 5 star review on 11th March 2024

587

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find the sewing studio very patient and full of knowledge as an older woman who doesn’t understand all the new technology I know when my grandchildren aren’t with me I can just pick up the phone and they’ll be there with good advice.”

Helpful Report

Posted 1 year ago

“I was delighted to get the Moda Quotation Mini Charm pack with my order. Now just have to decide what to make next! Thanks very much.”

Helpful Report

Posted 1 year ago

“Quick delivery and well packaged, although I'm not sure the search function on the website works properly, I could have spent more!”

Helpful Report

Posted 1 year ago

“Was really pleased with getting my parcel quickly. Quick service. The fabrics were lovely, just what I needed. Prices reasonable too. Shall certainly use them again.”

Helpful Report

Posted 1 year ago

“First order and first purchase of Stof fabric. I ordered four Christmas panels & two backing fabrics. They arrived, well packaged & on time. Also like the tutorials & links to written guides on 'how to ...'. Will definitely be ordering again.”

Helpful Report

Posted 1 year ago

“Prompt delivery and good range is products”

Helpful Report

Posted 1 year ago

“I only gave 4 stars as the range of fabrics is limited. If you quilt the range is really good but for dressmaking a bigger range of fabrics would be great. Limits my visits. Have my machines serviced there annually - brilliant job.”

Helpful Report

Posted 1 year ago

“Been having a bit trouble lately sign in”

Helpful Report

Posted 1 year ago

Hello, Sorry that you're having trouble signing in. Please contact us so we can figure out what the issue is. Our email is sale@thesewingstudio.co.uk or call us during opening hours (10 am-4 pm) on 01209 216942. Hope we can help!

Posted 1 year ago

“Sewing studio is excellent and always available to help and advise on the phone . The quality of fabric is excellent”

Helpful Report

Posted 1 year ago

“Wanted and paid for faster delivery but due to part of the order no longer available, then emails, refund etc took longer. Otherwise fine.”

Helpful Report

Posted 1 year ago

“Speedy and efficient service, I didn’t have any need to use customer service. My fabric arrived safe and sound and . the tracking service worked well.”

Helpful Report

Posted 1 year ago

“Quick service and nice fabric.”

Helpful Report

Posted 1 year ago

“Your response to my order was perfect. Unfortunately I get annoyed with all your adverts on Facebook and other outlets all the time. They are everywhere. I am old fashioned and just look on your website when I want to buy anything.”

Helpful Report

Posted 1 year ago

“Good service and lovely fabric”

Helpful Report

Posted 1 year ago

“My machine was delivered as soon as it became available. I would have given 5 stars but for the fact that what was stated to be in the box, on line, was incorrect as there was no grey bobbin case or pen and holder. When I queried this I was told that these were not available in GB. The machine itself seems to be working well and I am thrilled with it so far.”

Helpful Report

Posted 2 years ago

“Fabric was all that I hoped for and sent in good time. My only concern is that you are still using plastic bags. Please seriously consider changing these - there is no need to explain the environmental issues around using plastic.”

Helpful Report

Posted 2 years ago

“Ordered a “Bella Solids” shades card: it arrived well packaged and in the expected time, but quite expensive.”

Helpful Report

Posted 2 years ago

“Very helpful staff who go above and beyond in their willingness to help. However I wish they could cater for dressmakers more with a wider range of fabrics”

Helpful Report

Posted 2 years ago

“Plenty of information including video presentations for the different sewing machines on offer. Delivery was on time.”

Helpful Report

Posted 2 years ago

“Delivery not as quick as normal”

Helpful Report

Posted 2 years ago

The Sewing Studio is rated 5.0 based on 4,240 reviews