6g internet Reviews

3.8 Rating 515 Reviews
70 %
of reviewers recommend 6g internet
3.8
Based on 515 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
2.3 out of 5
Read 6g internet Reviews

About 6g internet:

6G Internet offers over the air internet access at fibre equivalent speeds.

With packages offering 20mb to 100mb for residential customers and up to 300mb for business users, the super low latency on offer has proven to be beneficial to people who stream tv and who game online.

Based out of Simonstone, Lancashire the UK based 6G customer service team can be reached on 0800 915 6138.

Please feel free to leave a review on the product or level of service 6G Internet have offered you.

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Phone:

0800 915 6138

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Anonymous
Anonymous  // 01/01/2019
Absolutely awful service when trying to contact and awful poles everywhere
Helpful Report
Posted 10 months ago
Fantastic service, professional installer/engineers. Very helpful Customer Services and Technical Support. Not sure how many of these reviews are genuine, know there are a number of people reviewing negatively as they are not happy with the posts and masts. That is not a reflection on the service. A+ service received.
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Posted 10 months ago
Signed up 2nd June and still waiting for installation date Shocking way to run a company only agreed because the offer of £15.99 month
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Posted 10 months ago
Hi I've been with 6g for 3 months and it's the worst Internet ever I wouldn't never recommend going with this company, going else where for Internet it keeps going down and all they say we are looking into it bs to me really
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Posted 11 months ago
Can't speak to anyone constantly buffering the worst Internet service ever.
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Posted 11 months ago
How does a company get away with calling themselves 6g?? Blatent deception! By name and by trade. Ruining the country with its huge wooden and metal poles right outside peoples houses. Watch out for the notices on the lamp posts in your area. Nothing you can do either! Council won't help, Ofcom won't help. Too mamy people taking back handers.
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Posted 11 months ago
I've just ordered 6Ginternet, I spoke with Fiona who was Super Helpful. Fiona answered all of my questions re this "new" to me service, and was professional and very friendly at the same time, a skill not many people hold. So far, so good. This service seems to be exactly what I was looking for. Mightily impressed that the staff from all work areas are in the same building together, so that communication levels are high if you have a problem. I'm exited about this service, I've a feeling that all is going to go well.
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Posted 11 months ago
Fantastic Service, Customer Service very helpful, Engineer professional when installing, service as advertised and speed been stable and greater than advertised.
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Posted 1 year ago
Always slow cuts off not happy but stuck with you now for 2 god dam years wish I never changed
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Posted 1 year ago
What a joke internet down 4 time a week.all they say is take wire out plug them back in then internet come on for a day or 2 then ring them up again and all they been saying is that they are monitoring it and putting ticking on it like that's gona sort it out they not done nothing since we sign up to them
Helpful Report
Posted 1 year ago
Do not use this charlatan company. Infrastructure build by ix mobile is community vandalism. Unwanted unneeded unsightly and outdated Infrastructure that is already about to be obsolete.
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Posted 1 year ago
Shockingly bad experiences of the infrastructure going up that us too big to be in a residential area. The approach of overhead cables everywhere is a big step back in time. I won't purchase 6g because I dont like the huge poles and masts going up everywhere.
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Posted 1 year ago
Putting posts up. Using a technology that is now redundant. Indicating 6G as the speed but is a name only.
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Posted 1 year ago
Poor, you should see how they conduct themselves as they are putting up the equipment they bad 0 stars
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Posted 1 year ago
Been a customer for 2 years, if I could have closed the contract early without a charge I would have done, 6g people fob me off when I said i was in my cooling off period wasn't having none of it, wanner leave pay the remaining fee and leave, very cheeky unprofessional people. I is paying for the top speeds about £28 ish. Never had the top speeds which i am paying for, when i use to call them it's always same bulls*** story,take that wire out, that wire out, take their mum out, put that wire in, put that wire in, put their mum in. Looks like some problem issue we will make a ticket and get someone to look into the problem. Same old fu**ing Sh**. Many time phone use to go down and still does, If you got elderly parents like mine who depend on that phone 6g network ain't for them. Am sure I can go on and on. My contracted ended Dec 2022. Am still paying for the service, since January 2023 internet not been working properly, Not got time to keep calling them Bottom line don't waste your money and time with 6g network. Zero star if I could.
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Posted 1 year ago
Waste of money lost service for for 2 days
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Posted 1 year ago
Internet down for 12 hours plus it goes very slow every evening. Should be 75MG But wont even connect to speed check
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Posted 1 year ago
Really really concerned about the unethical way IX Wireless have erected these masts in residential areas when the government gave £5 billion to develop internet services in areas that were harder to reach. Seems this is not the case and it is a free for all with laws having been relaxed to not requiring planning permission. Many donations from the company to MPs in the past too highlighted by media reports. The company says the communicate with residents beforehand but we never got communication nor our opinion sought and considered in advance and nor did many others. I will never trust this company enough to sign up to services as a result of this and the fact these monstrous masts are a huge step back to old fashioned times but look even worse. I am interested to see how residential areas such as where I live having these masts forced upon us are affected in terms of house prices in the future. We dont want these masts nor this service sorry.
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Posted 1 year ago
Not a very good start for me but all good now thanks to Shannon on customer service and jordon the engineer they went above and beyond to get me on line. They have been truly amazing. Ps sorry Shannon for the way I was with you on the phone. It was all getting a bit to much for me. But I appreciate all that you both have done for me and my husband. Thankyou x
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Posted 1 year ago
I have had 6g Internet for 12 months now out of a 24 month contract At first it was ok and averaging around 50mbps I am on a contract of 100mbps The last few months have been a nightmare it's loses connection at least 5 or 6 times in a evening and is very very slow on speedtests I am getting less than 3mbps download and 0.75mbps upload it is driving me crazy I would not recommend 6g Internet to anyone and will be leaving as soon as I am able too
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Posted 1 year ago
6g internet is rated 3.8 based on 515 reviews