1st Choice Insurance Reviews

Name: 1st Choice Insurance
Address: Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire
Rating: 4.87

4.9 Rating 1,508 Reviews

97 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,508 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I was unable to get the cover I wanted, it was not through lack of effort by Antony Titley. I will certainly recommend your business and Antony for the stellar customer service.”

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Thank you for your review Mike! Sorry that we weren't able to help you out this time, please consider us again next year :)

“My call was answered by Sam Harper and from that point onwards it was a 5 star service. Professional from the get go Sam managed to get me the cheapest quote. Sam spent nearly two hours on the phone patiently answering all my questions. Sam is an asset to his company and I hope he gets the recognition he deserves. Good luck and thank you.”

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Thank you so much for your review Zishan! Happy to hear that Sam has delivered an excellent service, we will be sure to pass your praise on to him :)

“Maisie Dodd, answered my call to change my insurance details of address & to change a vehicle onto policy. She dealt with this in a very professional manner, she did everything I needed in a very timely fashion & was very polite the entire phone call. Made me feel at ease with bank details by pausing the recording of the phone call. I would highly recommend Maisie & the team at 1st Choice!!”

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Hi Sam! Thank you so much for your review, we're so glad to hear that you have been satisfied by the service provided by Maisie :)

“Fab customer service! The insurance I was looking for was a little complex as I am running a small catering business from home. Antony was so patient and helped me find the right policy and made sure I got the cover I wanted. Super responsive to emails and never waited long for the phone to be answered too. I'd be in a big panic if it wasn't for your help, thank you!”

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Hi Natalie! Thank you so much for your review, we're delighted to hear that you have been happy with the service provided. Best of luck with your exciting new business :)

“Stacey from 1st Choice Insurance called within minutes of submitting an on line request for a call re insurance. Very helpful and sorted a policy to suit our needs. Great service so far.”

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Hi Charles! Thank you for your review, we're delighted to hear that you have been happy with the service provided by Stacey :)

“Jo wellings beat all other quotes I had recieved called me when she said she would”

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Thank you for your review! We're glad to hear that you have been satisfied by the service provided by our colleague Jo. We will be sure to pass your comments on :)

“Great customer service , not pushy , just competent”

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Thanks for your review!

“I was looking for landlord insurance andAntony Titley who was absolutely brilliant and amazing went above and beyond to help me find the best deal,thank you so much Antony for your professional hard working. Maha”

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Hi Maha, Thank you so much for your review! We're glad to have been able to help you with your Landlord Insurance, get in touch if you need anything further :)

“Nice customer service, impressed”

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Thank you for your review! We're delighted to hear that you have been pleased with our customer service :)

“Natalya was amazing. Couldn’t ask for better help.”

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Thanks for the review Jake! We're glad you were happy with the service :)

“Excellent service 5 stars”

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Thank you for review!

“Very helpful during the pandemic and hard times. They do not harass or pester you for payment. They work with you. In a way the company itself bends over backwards to help the customers out. Will be renewing my insurance again with them and a big thankyou to Hannah A.”

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Thank you for your review! We're happy to hear that you have been pleased by the service provided and delighted to know that you plan to renew with us :)

“Great service”

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Thank you for your review Paul!

“Fantastic experience dealing with Ollie at 1st Choice. Super helpful and on the ball, excellent communications and overall exceptional customer service. Thanks again for all your help!”

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Hi Rosita! Thank you for your review, we're happy to hear that you have been pleased with the service provided by Oli :)

“Helpful, answers the questions and made a complicated insurance request easy.”

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Thank you for your review!

“Good communication and you have insurance :)”

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“I have been served by Robert Bird. He has been absolutely helpful and extremely patient, he is a great man who has explained every single details very clearly. Highly recommended for his service!”

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Thank you for your review Kazim!

“excellent customer service and affordable price.”

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“Good service and had the time to look around for the best price. Good telephone mannor and very polite.”

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“I personally dealt with a gentleman called antony Titley who was absolutely brilliant and went above and beyond for me thanks so much”

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Hi Trevor! Thank you so much for your review, we're happy to hear you have been pleased with the service provided by Antony :)

1st Choice Insurance is rated 4.9 based on 1,508 reviews