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1st Line Future Planning Reviews

5.0 Rating 2,615 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,615 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Gemma was professional and helpful and explain all details very clearly.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Richard. I am so pleased that you are happy with the service Gemma provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
The advisor was very informative and explained everything fully and so I could understand. There wa no pressure to sign up and she spent time making sure I understood what I was signing
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Posted 2 years ago
Thank you for your lovely review, Karen. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Ian Cooper is a brilliant, kind and polite gentleman who explained everything clearly to us, while he didn't pressure us to make the purchase. Your fantastic Ian!
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Julia. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Ian was very helpful, and friendly and took the time to explain everything to me and my wife.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Gary. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Brilliant thanks Lesley please don't be a scam
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Dawn. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Great service all round.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Hazel. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Very helpful and clear information extremely good lady L. Davies came to see me.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Larraine. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Very helpful and clear information given
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Larraine. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Ian Cooper helped me to understand how important it is to make a will. He was very proffesional, explained everything I needed to know, kind and understanding. I am very happy with the service. Thank you Ian brilliant service in my own surroundings. A+++++
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Cathryn. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Excellent Joanne was brilliant really helpfull
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Peter. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Everyone has been fantastic polite and helpful right from the the word go and Mr Ian Cooper explained everything very polite and even fussed my cat 🐈 and very good at the job he does
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Michael. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Every one has been very Professional and polite 👌 right ✅️ from the 1st call and Mr Ian Cooper qas very pleasant expland everything and helped me when u needed it even had fun with my car simba
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Michael. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Ian cooper is a loveley man he exsplained everything to me wat i should know and wat i should do thats wy i sighned up for it all thankyou mr cooper
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Charmaine. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Very helpful explains everything clear
Helpful Report
Posted 2 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service we provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Very helpful and explains every step very clear
Helpful Report
Posted 2 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service we provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Ian Cooper visited and put everything into place for me he was so polite and professional
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Julie. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
The lady that came out was very helpful and put us in the right place..would tell anyone to have her to show u in the right way.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Tracey. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Had a GREAT guy come round for a chat to see if everything was OK with my policy I have.He said I had a great plan,so then talked me through the LPA route,which I was more than happy to sign up too,and also a will too.Great service and nice chatting too,and made me feel at ease,explaining everything..His name is IAN COOPER,so he definitely deserves a bottle of something nice,for his service he does for customers. A GREAT asset to your company..Regards Russ Hellewell
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Russell. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Very helpful and a lovey woman went through everything .
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Carole. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
The process is just beginning but the outcome should be just what I wanted, minus the information on the transfer of Trust money to USA which is difficult to obtain. I look forward to completing the paperwork early next year which will put me in a much happier position estate wise
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Robert. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
1st Line Future Planning is rated 5.0 based on 2,615 reviews