Login
Start Free Trial Are you a business?? Click Here

1st Line Future Planning Reviews

5.0 Rating 2,615 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,615 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Very helpful and explained everything in detail
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Alison. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
the agents were very polite, nothing was too much trouble,ask as many questions as you like ,they are very helpful.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Susan. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
The consultant was professional, friendly, helpful and knowledgeable.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Sara. I am so pleased that you are happy with the service Gemma provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Very easy to deal with. The agent was very helpful and knowledgeable
Helpful Report
Posted 2 years ago
Thank you for your lovely review, George. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Lesley was fantastic explained everything in detail so we could understand and was so friendly you felt comfortable in her company.
Helpful Report
Posted 2 years ago
Had a meeting with Clive and Sue, both very helpful and very knowledgeable. Everything was explained carefully before going through with the plan.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Darleen. I am so pleased that you are happy with the service Clive and Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Lesley was a very helpful.. professional lady easy to talk to not to pushy... would highly recommend...
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Alison. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Leslie wernt pushy, informative and explained everything asked. A credit to your company.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Sheila. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Sue was very helpful. She helped us with all the questions we asked.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Orellana. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Two very constructive meetings with consultant Leslie Davies. Listened to our requirements, and explained everything in easy to understand language. Hope the next stages go as well as the initial consultations went. Would recommend on the service we have had so far.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Anthony. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Lesley was so thorough , she explained in detail , im unknown to things like my will and LPA , I was helped through the process with professional advice, Lesley took it upon her self to sort my funeral plan as I was unaware that they had gone into liquidation, I have nothing but praise for this lady, Thank you Lesley.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Julie. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Very informative Clive very polite he knows what he is talking about 10-10 also my friend mags was Hear and has taken a business card from Clive
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Brenda. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Everybody was very good and sorted what I needed
Helpful Report
Posted 2 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Informative. friendly and helpful.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Lesley. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Amazing very helpful would recommend to anyone polite and put my mind at ease
Helpful Report
Posted 2 years ago
Sam was the most helpful customer service rep I have ever spoken to. She ensured that I understood everything, and was not a hard seller at all. I spoke to her several times before going ahead, and never felt the slightest bit pressured. Thanks for your help with all of my questions Sam. Great customer service without the hard sell. Brilliant!
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Lisa. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
I found this company to be very caring and understanding of my needs the person I was talking to was called Samantha she was very polite and friendly and I was able to ask questions which were answered making me realise the silver plan was exactly what I needed. She has been allocated to me after all the paperwork was signed and sealed so if I needed any further help she will be there to help me I now no longer worry about my children or relatives having to worry about picking up the huge bill to cremate me. I would definitely recommend this company
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Kay. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Ian was very friendly and kind. He explained everything thoroughly and made the whole experience more comfortable to talk about. Thank you.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Marie. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Excellent service from first contact. I can’t remember the guys names on original calls but both very helpful. Leslie Davies very punctual, smart, very knowledgeable and helpful and gave excellent advice. Definitely recommend.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Malcolm. I am so pleased that you are happy with the service Les provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Absolutely lovely people to deal with pleasant and friendly and explained everything so clearly
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Karen. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
1st Line Future Planning is rated 5.0 based on 2,615 reviews