123 Hampers Reviews

Name: 123 Hampers
Rating: 4.80

4.8 Rating 10,107 Reviews

97 %

of reviewers recommend 123 Hampers

Company Reviews

Product Reviews

Metrics

4.8

Based on 10,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

123 Hampers 5 star review on 10th December 2024

261

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Qwertyuiop”

Helpful Report

Posted 2 years ago

Hi Ralph, Thank you so much for your great 4 star rating of 123 Hampers!

Posted 2 years ago

“Very good service”

Helpful Report

Posted 2 years ago

Thank you for your 4-star rating on 123 Hampers, Mrs Jury! We appreciate your kind words about our service. We are committed to providing excellent products and services and are delighted to hear that your experience was a positive one. Thank you again for your review!

Posted 2 years ago

“For the first time not kept up to date with a delivery so a little disappointed but will use you again. Kept up to date on one but not the second. Assume the postal service did both.”

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Posted 2 years ago

Thank you for your honest 4 star rating of 123 Hampers. We apologize that you were not kept up to date on the second delivery, and we assume it was due to the postal service. We value your feedback and hope to serve you again in the future.

Posted 2 years ago

“The accompanying card was a bit poor but gifts were good and arrived the next day.”

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Posted 2 years ago

Thank you very much for your 4 star rating of 123 Hampers! We are glad to hear that the gifts arrived the next day and were of good quality. We are sorry that you did not enjoy the accompanying card. We will make sure to further improve our products and services based on your feedback.

Posted 2 years ago

“Loved the choices and easy to order, thank you”

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Posted 2 years ago

Thank you so much, Alice, for your 4 star rating of 123 Hampers. We are grateful for your feedback! We are so thrilled to hear that you loved the choices and found the ordering process easy - thank you for your support!

Posted 2 years ago

“I was very pleased with the whole process, from choosing, purchasing and receiving the hamper product. I was informed by text of the postage date and was constantly updated. The pack was received in good condition.”

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Posted 2 years ago

Thank you so much for taking the time to review our service and product! I am thrilled that you were pleased with the entire process, from choosing, purchasing, and receiving the hamper. I’m glad to hear that you were kept informed along the way and that you received the package in good condition. Thank you for your 4 star rating!

Posted 2 years ago

“Good service”

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Posted 2 years ago

Thank you so much for your 4 star rating of 123 Hampers, Richard! It means a lot to us that you appreciate our good service. Kind regards, Tom.

Posted 2 years ago

“All hampers arrived as ordered and well packaged. Ordering was straightforward and the free delivery is what won the business. There are just 2 things to note. We ordered 11 hampers and we received 11 notifications from Parcel Force at every stage of the delivery process - dispatch, en-route, anticipated delivery, failed delivery, new delivery times - we must have over 80 messages! Can you not send them in batches? The other thing is that we ordered some of the small "Afternoon Tea" boxes. However, the packaging is actually part of the presentation so they've got a nasty big Parcel Force label on them which can't be removed and it takes away from the appearance. You need to put these in a courier bag or something similar and stick the courier label on that instead. It doesn't apply to the hampers as they have boxes etc inside the packaging.”

Helpful Report

Posted 2 years ago

Thank you for your 4-star rating of 123 Hampers, Ken! We are glad the hampers arrived as ordered and well packaged. We understand your concern on the large batches of courier notifications and the labels on the packages. We value our customers’ feedback and be assured, we look into ways to constantly improve our services. We appreciate your review.

Posted 2 years ago

“Purchased a Christmas hamper for my auntie. She was so pleased with it she said it was full of lovely goodies.”

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Posted 2 years ago

Thank you, Jennifer, for the 4-star rating for our 123 Hampers. We're so glad your auntie was pleased with her Christmas hamper and it was full of lovely goodies. We appreciate you taking the time to leave your review.

Posted 2 years ago

“the prices over the years fall nearer xmas, i placed my usual 2 orders too early in Oct 2023”

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Posted 2 years ago

Thank you so much for the 4 star rating of 123 Hampers, Lillain! It's great to hear that you had a positive experience. We also appreciate your feedback regarding our prices around the holiday season. Thank you again for your rating!

Posted 2 years ago

“Glad I persevered, easy site when you follow it correctly!!”

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Posted 2 years ago

Thank you, Connie, for your 4 star rating of 123 Hampers! We really appreciate your feedback, and we're glad to hear you were able to successfully navigate the website. Thanks again!

Posted 2 years ago

“Very nice selection of hampers but what really decided that 123 hampers was for me was the free delivery. Saving on the delivery charge made by a competitor I was able to order 2 extra hampers! I think the checkout page could be less muddled. I ordered 3 different types of hamper but had to put my address in 3 times! Also when I made an account I wasn't taken back to my order and had to call up the cart myself. But it's not a big issue - just one that might make it a little easier to persuade the customer to part with their money! I can't comment on the delivery as I just placed the order!”

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Posted 2 years ago

Thank you Ken, for giving 123 Hampers 4 stars! We are glad to hear that the selection of hampers was nice enough for you to save on the delivery charge by ordering 2 extra hampers. We apologize for any inconvenience at checkout, and we look forward to having your feedback on the delivery of your hampers when it arrives!

Posted 2 years ago

“Ordering was easy on line. The item came Royal Mail next day. Was a little disappointed with the size of the products this year. Will use the company again as the service is excellent”

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Posted 2 years ago

Thank you Maureen for your 4 star rating of 123 Hampers! We are glad to hear that ordering was easy on line and the item came Royal Mail next day. We apologize if you were disappointed with the size of the products this year, but appreciate that you will use us again as the service is excellent.

Posted 2 years ago

“I have order this hamper as a gift for my son and his wife as they ordered one for themselves last year and were very pleased with it although I couldn't get my Black Friday discount for some reason Yours B Waddell”

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Posted 2 years ago

Thank you for your 4 star rating of 123 Hampers Mrs. Waddell! We’re pleased that you ordered our hamper as a gift for your son and his wife, and that they were satisfied with it. We apologize for any inconvenience you encountered trying to receive the Black Friday discount. Thank you for your patronage!

Posted 2 years ago

“Hamper much appreciated wide range of goodies”

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Posted 2 years ago

Thank you so much, Ms Morgan, for your four-star rating of 123 Hampers. We really appreciate your support! We hope you enjoyed the wide range of goodies and that it made your occasion special. Thank you again!

Posted 2 years ago

“was rather late in the day”

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Posted 2 years ago

Thank you for your 4 star rating of 123 Hampers, Margaret! We are delighted that you enjoyed our service, despite it being rather late in the day. We really appreciate your feedback!

Posted 2 years ago

“Goods delivered as arranged. I don't know what they were like as it was a gift but I got a thankyou so presume it was good.”

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Posted 2 years ago

Thank you for the 4-star rating! We are glad you found the goods delivered as arranged, and we are so pleased to hear that your gift recipient appreciated the gift as well! Thank you for your kind review!

Posted 2 years ago

“The main pages are very good but when it comes to payment with Apple Pay once the IPad has cleared for payment it is not obvious where to click to confirm. I chatted on line with one of the assistants and although she was very helpful all she could suggest was starting again. At this point I was concerned I would be paying twice ! Eventually after trying again I've hit randomly on the right button on the screen which was in other payments! Please clear this messy section up it is really bad design. I know have to keep checking with my bank to ensure only one payment is taken . My bank will not be happy !”

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Posted 2 years ago

Thank you for your 4-star rating of 123 Hampers! We appreciate your support and your honest feedback with regards to the difficulty to complete payment. We take customer experience very seriously and are sorry to hear about the confusion you experienced. We hope that now the issue has been resolved, and we will certainly look into fixing the website design to ensure a smoother payment process for our customers in the future. Thank you again for taking the time to leave your review.

Posted 2 years ago

“Thought the idea to put item in the bin was odd but it worked just took a while to find!”

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Posted 2 years ago

Thanks for giving us a 4-star rating! We really appreciate it! We're glad you liked the idea of the item in the bin. It did take a while to find, but it worked out well. We thank you again for your feedback!

Posted 2 years ago

“Ordering process very simple ( I am elderly). Gift was delivered as stated. Recipient very pleased. Will definitely recommend. Thank you. ps no delivery charge was a bonus. Cheers.”

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Posted 2 years ago

Thank you for your positive review, Sandra! We really appreciate you taking the time to share your experience with us. We're glad to hear that you found our ordering process easy and that the recipient was pleased with their gift. We also appreciate you taking the time to recommend us - we truly value your kind words!

Posted 2 years ago

123 Hampers is rated 4.8 based on 10,107 reviews