All hampers arrived as ordered and well packaged. Ordering was straightforward and the free delivery is what won the business. There are just 2 things to note. We ordered 11 hampers and we received 11 notifications from Parcel Force at every stage of the delivery process - dispatch, en-route, anticipated delivery, failed delivery, new delivery times - we must have over 80 messages! Can you not send them in batches? The other thing is that we ordered some of the small "Afternoon Tea" boxes. However, the packaging is actually part of the presentation so they've got a nasty big Parcel Force label on them which can't be removed and it takes away from the appearance. You need to put these in a courier bag or something similar and stick the courier label on that instead. It doesn't apply to the hampers as they have boxes etc inside the packaging.